Desktop Support
2 weeks ago
• Under the general guidance of the IT Operations Manager, this position is responsible for growing and operating the Information Technology Service Management (ITSM) program at Client's department. This position serves as an expert resource and relies on extensive experience and judgment to plan and accomplish goals.
• Essential duties include providing expert level technical assistance in support and preparation of desktop supported applications and hardware. Requires extensive knowledge of, and experience with, desktop technology including, but not limited to, desktop operating systems, desktop applications, desktop hardware, laptop systems, desktop printer support, Android devices, iOS devices, other supported wireless devices and peripherals. This title receives escalated level support issues from help desk.
• This position will also be responsible for configuring and administering the ITSM tool, leading ITSM improvement initiatives, coaching and training junior technical support staff and IT personnel, maintaining a high degree of professionalism including during interactions with executive leadership, creating and implementing IT policies, procedures, standards and guidelines. The position is expected to be familiar with a wide variety of IT concepts, practices, and technologies. This position may lead and direct the work of others.
Top 3-4 Required skills (10 or more years of experience):
• Ability to diagnose, patch, and deploy desktop systems and other IT hardware such as mobile devices and printers.
• Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives.
• Ability to identify, lead, and implement ITSM improvement initiatives based on ITIL and industry best practices.
• Highly self-motivated with the ability to effectively prioritize and execute tasks with strong attention to detail.
Top 2-3 Nice to Have skills:
• ITIL 4 Foundation certification or similar
• CompTIA A+ certification of similar
• PMP certification or similar
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Desktop Support
2 weeks ago
Madison, United States Experis Full timeOur client in the IT industry is seeking a Desktop Support IV to join their team. As a Desktop Support IV, you will be part of the IT department supporting desktop systems and other IT hardware. The ideal candidate will have effective communication skills, self-motivation, and strong attention to detail which will align successfully in the organization. Job...
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Desktop Support
3 weeks ago
Madison, United States Manpower Group Inc. Full timeOur client in the IT industry is seeking a Desktop Support IV to join their team. As a Desktop Support IV, you will be part of the IT department supporting desktop systems and other IT hardware. The ideal candidate will have effective communication skills, self-motivation, and strong attention to detail which will align successfully in the organization. Job...
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Desktop Support
3 weeks ago
Madison, United States IO Datasphere Full timeJOB REQUIREMENTS: Our client is seeking a Desktop Support professional. Under the general guidance of the IT Operations Manager, this position is responsible for growing and operating the Information Technology Service Management (ITSM) program. This position serves as an expert resource and relies on extensive experience and judgment to plan and accomplish...
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Desktop Support IV
2 weeks ago
Madison, United States MARS Solutions Group Full timeRole: Desktop Support IVLocation: Madison, WIDuration: 06+ Months Contract (with potential for at least 1-year extension)Top Required Skills & Years of Experience:10 or more years of experience in the following:Ability to diagnose, patch, and deploy desktop systems and other IT hardware such as mobile devices and printers.Effective and professional...
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Desktop Support Specialist
2 weeks ago
Madison, United States ATC Full timeDesktop Support SpecialistOnsite Role at Madison, Wisconsin Job Description:This Desktop Support position provides expert technical assistance in desktop application and hardware preparation.Responsibilities:Troubleshooting Windows OS, desktop applications, and mobile devices (Android/iOS).Handling escalated support issues from the internal Service...
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Desktop Support
2 weeks ago
Madison, United States V-Soft Consulting Group, Inc. Full timeDesktop SupportMadison, Wisconsin.Top Required Skills & Years of Experience:10 or more years of experience in the following:• Ability to diagnose, patch, and deploy desktop systems and other IT hardware such as mobile devices and printers.• Effective and professional communication and interpersonal skills when dealing with a variety of customers...
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Desktop Support
2 weeks ago
Madison, United States V-Soft Consulting Group, Inc. Full timeDesktop SupportMadison, Wisconsin.Top Required Skills & Years of Experience:10 or more years of experience in the following:• Ability to diagnose, patch, and deploy desktop systems and other IT hardware such as mobile devices and printers.• Effective and professional communication and interpersonal skills when dealing with a variety of customers...
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Desktop Support Specialist
2 weeks ago
Madison, United States V-Soft Consulting Group, Inc. Full timeTitle: Desktop Support IVLocation: Onsite - Madison Wisconsin 53703 Duration: 6-12 Months ContractW2 ContractQualifications:Advanced knowledge of desktop technology, including hardware, operating systems, and applications.Familiarity with Multi-Function Devices and wireless devices.Extensive background in desktop support, troubleshooting, and...
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Desktop Support Specialist
2 weeks ago
Madison, United States V-Soft Consulting Group, Inc. Full timeTitle: Desktop Support IVLocation: Onsite - Madison Wisconsin 53703 Duration: 6-12 Months ContractW2 ContractQualifications:Advanced knowledge of desktop technology, including hardware, operating systems, and applications.Familiarity with Multi-Function Devices and wireless devices.Extensive background in desktop support, troubleshooting, and...
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Desktop Support IV
2 weeks ago
Madison, United States TEKsystems Full timeEssential duties include providing expert level technical assistance in support and preparation of desktop supported applications and hardware. Requires extensive knowledge of, and experience with, desktop technology including, but not limited to, desktop operating systems, desktop applications, desktop hardware, laptop systems, desktop printer support,...
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Desktop Support Specialist
2 weeks ago
madison, United States REDLEO SOFTWARE INC. Full timeDesktop Support / HelpDesk Support / Computer Admin.Title: IT Technician / Desktop SupportType: ContractLength: Long TermLocation: Madison, WIOnsite only- No remote6+ years in Desktop Support Roles1st/2nd Level hardware support1st/2nd Level software supportConfiguration/Administration of ITSM tool(s)Nice to Have:Certification in ITIL 4, CompTIA A+, or...
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Desktop Support Specialist
2 weeks ago
Madison, United States REDLEO SOFTWARE INC. Full timeDesktop Support / HelpDesk Support / Computer Admin.Title: IT Technician / Desktop SupportType: ContractLength: Long TermLocation: Madison, WIOnsite only- No remote6+ years in Desktop Support Roles1st/2nd Level hardware support1st/2nd Level software supportConfiguration/Administration of ITSM tool(s)Nice to Have:Certification in ITIL 4, CompTIA A+, or...
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Desktop Support IV
2 weeks ago
Madison, United States TEKsystems Full timeEssential duties include providing expert level technical assistance in support and preparation of desktop supported applications and hardware. Requires extensive knowledge of, and experience with, desktop technology including, but not limited to, desktop operating systems, desktop applications, desktop hardware, laptop systems, desktop printer support,...
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Desktop Support
3 weeks ago
Madison, United States Eliassen Group Full timeDescription: **Onsite | Madison, NJ** Our client has an amazing opportunity for a Desktop Support Technician This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision...
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Desktop Support Technician_Madison
2 weeks ago
Madison, United States Red Knight Solutions, LLC Full timeRed Knight Solutions is currently seeking a Desktop Support Specialist in Madison, AL. This is a full-time position with full benefit package - medical, vision, dental, and 401k. The pay will be $18.00(W2). Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to...
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Desktop Support
5 months ago
Madison, United States Syntricate Technologies Full timeJob Title: Desktop Support Location: Madison, WI (Onsite)- Local Only Job Type: Contract- W2 (NO C2C) Rate: $30/hour on W2 Top Required Skills: Remote trouble shooting Customer service/interaction with users during device setup Imaging Devices Nice to Have Skills: Any AV integration experience is highly sought after. Must be able to work independently but in...
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L2 Desktop Support Specialist
2 months ago
Madison, United States Pan Asia Resources Full timeDesktop Support Specialist Location: Madison, WI JOB DUTIES • Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. • Performs analysis, diagnosis, installation, and...
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Manager IT Service Desktop Support
2 months ago
Madison, United States Promega Full timeJOB REQUIREMENTS: Job Description At Promega, our IT team is dedicated to delivering exceptional customer service, ensuring the stability of our systems, and driving operational efficiency across the organization. We operate as both a service provider and a trusted partner, working closely with business units to align technology with initiatives and goals....
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Full-Time Desktop Support Specialist
2 weeks ago
Madison, Wisconsin, United States Focused HR Solutions Full timeAbout the Position:Focused HR Solutions is seeking a skilled Full-Time Desktop Support Specialist to join our team in Madison, WI.As a key member of our support team, you will be responsible for providing technical assistance and user support to our clients, ensuring seamless desktop operations and troubleshooting any hardware or software issues that may...
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Desktop Support 2.5 Madison, WI
5 months ago
Madison, United States CapB InfoteK Full timeFor one of our multiyear projects, we are looking for a Desktop Supporter (HelpDesk) out of Madison, WI. Provides expert level technical assistance in support and preparation of desktop supported applications and hardware. Requires extensive knowledge of and experience with desktop technology including, but not limited to, desktop operating systems, desktop...