Desktop Support

2 weeks ago


Madison, United States Manpower Group Inc. Full time

Our client in the IT industry is seeking a Desktop Support IV to join their team. As a Desktop Support IV, you will be part of the IT department supporting desktop systems and other IT hardware. The ideal candidate will have effective communication skills, self-motivation, and strong attention to detail which will align successfully in the organization.

Job Title: Desktop Support IV

Location: Madison, WI

Pay Range: $29 - $31/Hr

What's the Job?

  • Diagnose, patch, and deploy desktop systems and other IT hardware such as mobile devices and printers

  • Provide effective and professional communication and interpersonal skills when dealing with a variety of customers including executives

  • Identify, lead, and implement ITSM improvement initiatives based on ITIL and industry best practices

  • Highly self-motivated with the ability to effectively prioritize and execute tasks with strong attention to detail

  • Perform advanced desktop support including OS and application patching and troubleshooting

What's Needed?

  • Experience in desktop support

  • ITIL 4 Foundation certification or similar

  • CompTIA A+ certification of similar

  • PMP certification or similar

  • Candidates must be CURRENT WI residents. This position will be 100% onsite in Madison five days per week.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.


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