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Clinical Fieldwork Support Specialist

4 months ago

Chester, United States Widener Full time

Widener University is currently seeking a Clinical Fieldwork Support Specialist in the College of Health & Human Services. This role provides administrative support across the College. Primary areas of support will be to the Clinical Education and Fieldwork Team. This position reports to the Dean of the College of Health and Human Services.

Duties and Responsibilities: (include but are not limited to)

Essential duties:

  • Function as a member of the College's Clinical and Field Support Specialist Team
  • Contribute to a welcoming and inclusive environment for all constituents through effective communication and interactions with persons of diverse backgrounds and abilities.
  • Work collaboratively within a highly adaptable team addressing common and unique needs for clinical and fieldwork across multiple programs adhering to internal (Widener) and external (accreditation) requirements.
  • Self-directed in use of CRM/database systems such as Exxat, CastleBranch, Canvas, etc.
  • Responsible for accurate and up to date CRM/database management of the centralized clinical and fieldwork contracts across the College.
  • Responsible for timing and complete CRM/database management of clinical education and fieldwork placements across the College.
  • Effectively manage and maintain confidential information.
  • Maintenance of student files to ensure compliance with the requirements of the clinical education and fieldwork programs, including but not limited to health information, certifications, background checks, and pre-clinical forms. Identify deficits and seek remediation with individual students.
  • Proactively identify challenges and demonstrate initiative in communicating with the team, posing potential solutions and participating in the resolution of the challenge.
  • Work both independently and collaboratively with enthusiasm and flexibility for projects and challenges.
  • Actively contribute to the functions of the team including team meetings, problem-solving, and strategizing.
  • Participate in the coordination of communication, within and outside the university, as it relates to the clinical education and fieldwork programs - including but not limited to communication and coordination with contracted facilities, College Directors of Clinical Education and Field, host clinical/field instructors/preceptors, fieldwork faculty, and participating students.
  • Coordinate meetings and travel arrangements for Clinical Education/Fieldwork Directors to visit and evaluate new and existing sites as needed and as required by accreditation.

Secondary Responsibilities:

  • Support all other members of the Clinical and Field Support Specialist Team, including taking over or sharing responsibilities at times of significant volume or need throughout the yearly cycle, by being cross-training on all aspects of the Clinical and Field Support Specialist Team for all programs.
  • Assist in the coordination of selected special events as needed.

MINIMUM QUALIFICATIONS: (Education/Training and Experience Required):

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Required:

  • Associate's degree or high school diploma and two years of administrative experience in a service-oriented environment or any combination of experience, training or education, which provides the necessary skills, ability and knowledge.
  • Intermediate to advanced proficiency in Microsoft Office including programming and use of Excel spreadsheets.
  • Competence with data entry and ability to learn university Colleague/Slate systems, Office365, Teams, Canvas, and OneDrive.
  • Superior interpersonal and teamwork skills with a willingness to share responsibility and collaboration in setting and achieving team goals.

Preferred:

  • Three+ years of administrative assistant experience in a service-oriented environment
  • Prior experience in the use of database management systems
  • Prior experience working in Exxat, CastleBranch, or related CRM systems.

Physical Requirements and/or Unusual Work Hours:

  • Job requires ability to sit and work at computer for long periods.
  • Ability to move between offices, floors and buildings on campus.
  • Some evenings and weekends may be required for events.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or status as a protected veteran.

Some positions may be eligible for a hybrid or remote work arrangement that may include a partially or fully remote work location, consistent with Widener's Flexible Work policy.

Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at www.widener.edu.

EOE M/F/V/D