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Territory Sales Representative
2 months ago
Territory Sales Representative
Benefits
- Free Employee Only Health Insurance
- Competitive Benefits Package
- 401(k) with Company Match
- Local Customers – No Overnight Travel
Customer Relations
- Meet or exceed sales and profit goals established in consultation with branch management
- Develop and maintain relationships with assigned customers to include key accounts
- Present new products to customers
- Ensure follow up with customers on orders and inquiries
- Maintain and update customer pricing
- Ensure customer satisfaction
- Promote company capabilities to customers
- Promote Marketing promotions and programs to customers
- Develop and maintain vendor relations
- Explain company policies and procedures (warranty information, collections policy, return goods policy, etc.)
- Address and resolve customer complaints in a timely basis
- Involved in training other associates and acting as a mentor
- Assist in development of Annual Strategic Planner to include the sales budget for customer list
- Monitor sales trends and product performance results
- Coach inside sales associates on account planning to grow accounts and serve the customer more effectively
- Continually enhance sales skills in order to promote a professional image
- Maintain communication with management with regards to pricing issues in the market place
- Maintain communication with management by developing weekly itinerary and use of MAP reports
- Ensure customer account information is accurate in the system
- Provide support and feedback to Warehouse Management on shipping issues
- Provide support and feedback to Credit Department as it relates to customer accounts
- Review trial balance with Credit Manager monthly
- Maintain a clean and organized company car
- Represent the company in a professional manner at all times ensuring quality customer service
- Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations and procedures
- Support corporate programs, goals, and initiatives of the company
- Work overtime as needed
- Possess and maintain an unrestricted, valid driver’s license.
- Perform the essential duties and responsibilities listed in this job description in a manner that would not endanger the health or safety of the employee, other employees, customers, or members of the public
- Customer service skills
- Sales skills
- 2+ years of outside sales exp in similar industry preferred
- Capable of analyzing issues and developing solutions
- Ability to be creative and innovative
- Communication skills (oral and written)
- Interpersonal skills
- Judgement and decision-making ability
- Listening skills
- Organization and time management skills
- Product knowledge
- Vendor knowledge
- Understand how to interpret reports analysis, channel products, and customers
- Sales and gross profit
- Accounts in 90 days column
- Credits written in timely manner as indicated in Outside Sales Compensation Plan
- Customer feedback
- Number of new accounts activated
- Sales of strategic products
- Inventory management
- Order management accuracy
- Development and ongoing measurement of sales compared to sales budget