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Territory Sales Representative

2 months ago

Indianapolis, United States RelaDyne Full time
Job Description

Territory Sales Representative

Benefits

  • Free Employee Only Health Insurance
  • Competitive Benefits Package
  • 401(k) with Company Match
  • Local Customers – No Overnight Travel
Essential Duties and Responsibilities:In addition to the essential job functions described below, all associates will perform duties as requested by management.Assigned responsibilities and duties may vary based upon location size and operation.

Customer Relations
  • Meet or exceed sales and profit goals established in consultation with branch management
  • Develop and maintain relationships with assigned customers to include key accounts
  • Present new products to customers
  • Ensure follow up with customers on orders and inquiries
  • Maintain and update customer pricing
Leadership
  • Ensure customer satisfaction
  • Promote company capabilities to customers
  • Promote Marketing promotions and programs to customers
  • Develop and maintain vendor relations
  • Explain company policies and procedures (warranty information, collections policy, return goods policy, etc.)
  • Address and resolve customer complaints in a timely basis
  • Involved in training other associates and acting as a mentor
  • Assist in development of Annual Strategic Planner to include the sales budget for customer list
  • Monitor sales trends and product performance results
  • Coach inside sales associates on account planning to grow accounts and serve the customer more effectively
  • Continually enhance sales skills in order to promote a professional image
Other
  • Maintain communication with management with regards to pricing issues in the market place
  • Maintain communication with management by developing weekly itinerary and use of MAP reports
  • Ensure customer account information is accurate in the system
  • Provide support and feedback to Warehouse Management on shipping issues
  • Provide support and feedback to Credit Department as it relates to customer accounts
  • Review trial balance with Credit Manager monthly
  • Maintain a clean and organized company car
  • Represent the company in a professional manner at all times ensuring quality customer service
  • Abide by all policies, rules, and regulations of the company including all applicable safety rules, regulations and procedures
  • Support corporate programs, goals, and initiatives of the company
  • Work overtime as needed
  • Possess and maintain an unrestricted, valid driver’s license.
  • Perform the essential duties and responsibilities listed in this job description in a manner that would not endanger the health or safety of the employee, other employees, customers, or members of the public
Knowledge, Skills, and Abilities:
  • Customer service skills
  • Sales skills
  • 2+ years of outside sales exp in similar industry preferred
  • Capable of analyzing issues and developing solutions
  • Ability to be creative and innovative
  • Communication skills (oral and written)
  • Interpersonal skills
  • Judgement and decision-making ability
  • Listening skills
  • Organization and time management skills
  • Product knowledge
  • Vendor knowledge
  • Understand how to interpret reports analysis, channel products, and customers
Performance Measurements:
  • Sales and gross profit
  • Accounts in 90 days column
  • Credits written in timely manner as indicated in Outside Sales Compensation Plan
  • Customer feedback
  • Number of new accounts activated
  • Sales of strategic products
  • Inventory management
  • Order management accuracy
  • Development and ongoing measurement of sales compared to sales budget