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Patient Admin Specialist

3 months ago

Palo Alto, United States MFS Talent Full time
Job Description
Job Details

  • Shift: 40 hours per week, Monday- Friday
  • Work Location: Onsite, Palo Alto, CA
Duties and Responsibilities
  • Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules, etc.
  • Answers multi-line phone, screens, and routes calls, and takes messages for clinic staff and physicians Assures appropriate verifications and authorizations are complete before the patient sees provider.
  • Communicate with providers regarding scheduling preferences, and ability to respond to urgent patient needs.
  • Provide doctor-patient support using reference documents and tools.
  • Carry out various administrative tasks, including maintaining information and paging directory databases, and processing internal forms.
  • Answers non-clinical patient messages, escalating where appropriate. Managing and distributing faxes, mail, and filing of clinic-specific documentation
Requirements

Education
  • High School Diploma/GED
Experience
  • 1 year directly related work experience.
  • Surgery Scheduling Experience
Benefits
  • Health/Dental/Vision Insurance
  • Sick Time Off