Event Services Coordinator

3 weeks ago

Austin, United States Circuit of the Americas Full time

Job Type

Part-time

Description

Event Services Coordinator (Part-Time)

Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR and MotoGP attracting global fans during championship races on the famed Circuit and Live Nation producing over 30 headline concerts every year at the Germania Insurance Amphitheater.

Job Description:

The Event Services Coordinator is primarily responsible for effectively assisting the COTA Events Team with the on-site execution of our events, creating a positive client experience, and providing exemplary customer service to all guests. A Day-Of Coordinator should be professional, team focused, and have a positive attitude. This candidate will report to the Director of Events.

Essential Functions:

  • Provide on-site presence and assistance during motorsport and venue events
  • Act as a liaison between clients and any necessary departments, including catering, housekeeping, operations, general services, etc.
  • Greet guests and visitors warmly and make them feel welcome
  • Continually develop solutions to operational and logistical challenges
  • Provide exceptional customer service with a team player attitude
  • Maintain high levels of professionalism
  • Multi-task and prioritize as necessary to meet customer needs
  • Represent COTA with integrity and dedication
Requirements

Job Requirements
  • 1+ years of previous customer service and/or event coordination experience
  • Ability to work flexible hours as needed for event schedules and extended hours during events (18-20 hours per day) in any weather elements.
Knowledge, Skills, and Abilities:
  • Superior written and verbal communication skills
  • Ability to make timely and sound decisions
  • Exemplify strong organizational skill with ability to problem solve and work independently in a fast-paced environment
  • Must have a service-oriented mindset and great attention to detail
  • Proficient in Microsoft Office
Physical Demands and Work Environment:
  • Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms.
  • Ability to lift and/ or move up to 25 pounds.
  • Ability to squat, bend, twist, push/pull.
  • Ability to stand/walk for long periods.
  • Work in extreme environments outdoors throughout the year.
  • The noise level in the work environment is usually moderate but can be loud during events.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.


EQUAL EMPLOYMENT OPPORTUNITY:

COTA strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

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