Current jobs related to Service Coordinator - Missoula - Western States Machine Company
-
Patient Care Coordinator
2 days ago
Missoula, United States Providence Service Full timeDescription Patient Care Coordinators provides a variety of receptionist and skilled clerical duties in support of the PMG physician offices. This includes but is not limited to, obtaining patient demographics, insurance information and verification, explanation of various hospital forms and policies, obtaining signatures, discussions on...
-
Service Coordinator
6 days ago
Missoula, Montana, United States Univision Computers Full timeJob SummaryWe are seeking a highly skilled Service Coordinator/Dispatcher to join our team at Univision Computers. As a vital communication hub, you will be responsible for efficiently routing service calls and managing service tickets within our service department.Key ResponsibilitiesAnswer incoming service calls and emails with a professional...
-
Patient Care Coordinator
2 weeks ago
Missoula, Montana, United States Providence Service Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Providence St. Patrick Hospital. As a Patient Care Coordinator, you will play a critical role in supporting the physician offices with various administrative tasks, ensuring seamless patient care and exceptional customer service.Key...
-
Patient Care Coordinator
2 weeks ago
Missoula, Montana, United States Providence Health & Service Full timeJob DescriptionAs a Patient Care Coordinator at Providence Medical Group Montana, you will play a vital role in providing exceptional patient care and administrative support to our physician offices. Your responsibilities will include:Obtaining patient demographics, insurance information, and verificationExplaining hospital forms and policies to...
-
Patient Care Coordinator
2 weeks ago
Missoula, Montana, United States Providence Health & Service Full timeJob SummaryWe are seeking a highly skilled Patient Care Coordinator to join our team at Providence Medical Group Montana. As a Patient Care Coordinator, you will play a vital role in providing exceptional patient care and administrative support to our physicians and staff.Key ResponsibilitiesObtain patient demographics, insurance information, and...
-
Patient Care Coordinator
2 weeks ago
Missoula, Montana, United States Providence Service Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team at Providence Medical Group Montana. As a Patient Care Coordinator, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesObtain and verify patient demographics and...
-
Patient Access Support Coordinator
4 weeks ago
Missoula, Montana, United States Providence Health & Service Full timePosition Overview:As a vital member of the healthcare team, the Patient Care Coordinator plays a crucial role in facilitating patient interactions and ensuring a seamless experience within the healthcare system. This position encompasses a range of responsibilities including the collection of patient information, verification of insurance details, and...
-
Patient Care Coordinator
3 weeks ago
Missoula, Montana, United States Providence Health & Service Full timeJob SummaryProvidence Health & Services is seeking a skilled Patient Care Coordinator to provide administrative support to our physician offices. As a key member of our team, you will be responsible for ensuring seamless patient care experiences.Key ResponsibilitiesObtain patient demographics, insurance information, and verificationExplain hospital forms and...
-
Service Coordinator
3 weeks ago
Missoula, Montana, United States Kenworth Sales Full timeService Writer Job SummaryThe primary functions of the Service Writer Position include:Collecting data from customers and vehicles and accurately entering data into the business system.Answering inbound calls and providing basic information on customer repair status.Scheduling appointments and coordinating with Department Management, Shop Foremen, and...
-
Clinical RN Care Coordinator
6 days ago
Missoula, Montana, United States Providence Service Full timeJob SummaryWe are seeking a highly skilled Clinical RN Care Coordinator to join our Anticoagulation Clinic team at Providence St. Patrick Hospital. As a key member of our team, you will work collaboratively with healthcare professionals to deliver high-quality, patient-centered care.Key ResponsibilitiesAssess patients on anticoagulation medication and make...
-
Patient Care Coordinator
2 weeks ago
Missoula, Montana, United States Providence Health & Service Full timeJob SummaryWe are seeking a skilled Patient Care Coordinator to provide exceptional support to our physician offices. As a key member of our team, you will be responsible for a variety of administrative and clinical duties, ensuring seamless patient care and efficient office operations.Key ResponsibilitiesObtain and verify patient demographics and insurance...
-
Patient Care Coordinator
2 weeks ago
Missoula, Montana, United States Providence Health & Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Providence Medical Group Montana. As a Patient Care Coordinator, you will play a vital role in providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesObtain and verify patient demographics and...
-
Customer Service Coordinator
3 weeks ago
Missoula, Montana, United States Kenworth Sales Full timeAre you prepared to become part of a leading organization with a robust history of achievement? Kenworth Sales Company has been recognized for its excellence and continues to expand its operations across multiple states, employing over 1300 dedicated individuals. We are currently offering exciting career opportunities. We are in search of enthusiastic...
-
Community Services Operations Manager
4 weeks ago
Missoula, Montana, United States Providence Service Full timePosition OverviewThe Community Services Operations Manager is tasked with overseeing the efficient functioning of the community services facility, ensuring it is adequately staffed through a combination of employees and volunteers. This role includes managing personnel matters such as scheduling and leave requests, as well as overseeing the financial aspects...
-
Community Services Operations Manager
4 weeks ago
Missoula, Montana, United States Providence Service Full timePosition Overview:The Community Services Manager is tasked with overseeing the efficient functioning of community support initiatives, ensuring that the facilities are adequately staffed with both personnel and volunteers.Key Responsibilities:Manage personnel matters related to staff, including scheduling and leave management.Oversee the check-in and...
-
Customer Service Representative
2 weeks ago
Missoula, Montana, United States Providence Health & Service Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in our Communications Department at Providence St. Patrick Hospital.Key ResponsibilitiesProvide exceptional customer service to patients, families, and healthcare providers through prompt and courteous handling of telephone...
-
Patient Services Administrator
4 weeks ago
Missoula, Montana, United States Providence Service Full timeOverviewThe Healthcare Coordination Specialist plays a crucial role in supporting the operations of physician offices within the organization. This position encompasses a range of administrative and clerical responsibilities, including gathering patient information, verifying insurance details, explaining hospital protocols, securing necessary signatures,...
-
Patient Care Coordinator
3 weeks ago
Missoula, United States Providence Service Full timeDescription Patient Care Coordinators provides a variety of receptionist and skilled clerical duties in support of the PMG physician offices. This includes but is not limited to, obtaining patient demographics, insurance information and verification, explanation of various hospital forms and policies, obtaining signatures, discussions on...
-
Customer Service Representative
3 days ago
Missoula, Montana, United States Providence Health & Service Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Providence St. Patrick Hospital in Missoula, MT. As a key member of our Answering Service Center, you will be responsible for providing exceptional customer service to patients, providers, and staff across multiple hospitals, clinics, and physician groups within the...
-
Patient Care Coordinator
4 weeks ago
Missoula, United States Providence Service Full timeDescription Patient Care Coordinators provides a variety of receptionist and skilled clerical duties in support of the PMG physician offices. This includes but is not limited to, obtaining patient demographics, insurance information and verification, explanation of various hospital forms and policies, obtaining signatures, discussions on...
Service Coordinator
4 months ago
ESSENTIAL FUNCTIONS:
· Functions as primary point of contact for customers seeking service and qualifying repair needs. This includes working closely with Service Pricing Group to collect the necessary information in accurately creating a quote, or estimate of repair, and collecting approvals required.
· Works closely with Product Support Sales Representatives (PSSRs) and other department’s sales representatives (Sales Representatives, Rental Sales Representatives) to coordinate post-repair customer follow up and service opportunities in their assigned areas.
· Manages marketing campaigns in partnership with PSSRs that are designed to drive business into their assigned areas.
· Meets typical annual targets of 22% PAD (may vary year over year) for annual profitability of the team and the store.
· Performs all necessary work functions in Microsoft A/X specific to the service call process by creating, maintaining and closing all service calls.
· Evaluates all Warranty, Policy, and Service update issues that may be required for the particular type of machine being repaired.
· Functions as a team member with Lead Technician, Service Foreman sharing responsibility for the scheduling and productivity of the technicians completing the repair.
· Adds, deletes or otherwise manages different elements of a service call during repair process to include segments, charge codes, job notes, etc.
· Contacts the customer after input from the Technician with any up-sell items, discounts, and credits or re-issue of invoices as need, to ensure customer satisfaction.
· Collaborates with Service leaders in making internal policy decisions for the Service Department and will work with other departments to ensure the policy expenses from their areas are allocated to the appropriate internal accounts.
· Meets the break-even goal for all goodwill and warranty decisions and the variance of those policy and warranty accounts at the end of the year.
· Will be measured by and held accountable for invoicing service calls according to “work in process” (WIP) turns metric.
· Adheres to all customer care standards.
· Actively cares and advocates safety at Western States. Adhere to all applicable safety policies, procedures and standards.
· May accomplish training and serve as a team member in support of Western States’ strategic programs, projects, and initiatives.
· Works within and promote corporate vision, mission, and values of the organization.
· Performs other duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES:
- Knowledge and use of Microsoft computer products or other comparable systems required.
- Proven skills in written and verbal communications, planning, organizing, leadership and interpersonal relationship building.
- Proven conflict resolution and negotiation skills.
- Ability to set and manage priorities.
- Must be a self starter and able to work without supervision.
- Proof of high school diploma or General Education Degree (GED).
- Two years comparable office experience to include budgeting and fiscal responsibility preferred.
- One year previous support experience or customer service in heavy equipment and/or diesel truck repair preferred.
- Two years customer service or sales experience preferred.
- Valid driver’s license and acceptable driving record required.
- Must be able to communicate (speak, read, comprehend, write in English).
- Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning and twisting.
- Must be able to meet all safety requirements for applicable safety policies.
- Exposure to extreme temperatures and environment.
- Exposure to high noise level.
- Exposure to fumes.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)