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Customer Service Administrator
2 months ago
Job Type
Full-time
Description
Love where you work Towne Properties is a leader in the property management industry, voted an employer of choice by our associates year after year. Our team is growing and looking for you
Consider joining our team as a Customer Service Administrator for our office in Cincinnati, Ohio .
What you will do as a Customer Service Administrator:
- Function as a primary point of contact for condominium owners in the assigned portfolio.
- Assist Association Managers by providing administrative support such as drafting and typing correspondence, making copies, and filing.
- Resolve customer service issues and provide continuous feedback to the Association Managers.
- Prepare newsletters, mass community mailings, and other clerical items.
- Communicate regularly with Board members regarding project status and pending tasks.
- A collaborator with a cheerful outlook to positively enhance our office culture.
- At least one year of experience in customer service and administrative roles.
- Strong written and verbal communication skills.
- Proficiency in MS Office products (including Outlook, Word, and Excel).
- Experience in writing reports and business correspondence.
- Ability to work effectively in a high-volume, busy office environment with competing demands.
- Valid driver's license, a reliable vehicle, and auto-insurance.
- Willingness to submit to a drug and background check if offered this position.
- Office Hours: Monday - Friday, 8:30am to 5pm
- Competitive pay: $18 - 22 per hour (based on qualifications and experience), annual bonus potential
- 401(k) with company match
- Paid holidays, vacation time, and sick/personal time
- Medical/Dental/Vision insurance options and Flexible Spending Accounts
- Award-winning training and development offerings from Towne University.
- Association Manager
- Leasing Professional
- Office Manager
Requirements
- Valid driver's license, a reliable vehicle, and auto-insurance
- Proficiency in MS Office products (including Outlook, Word, and Excel)
- Yardi experience highly desired
Salary Description
$18 - $22 per hour
