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Customer Service Administrator
2 months ago
Job Type
Full-time
Description
Love where you work
Towne Properties is a leader in the property management industry, voted an employer of choice by our associates year after year. Our team is growing and looking for you
Position: Customer Service Administrator
Location:Hammond North Condominiums, Cincinnati, OH
Pay Rate: $21 - $24/hour (based on qualifications and experience), plus annual bonuses
Scheduled Hours: Monday - Friday, 8:30am to 5pm
What you will do as a Customer Service Administrator:
- Function as a primary point of contact for residents and condominium homeowners.
- Assist the Association Manager by providing administrative support such as drafting correspondence, compiling community mailings, and other clerical items.
- Resolve customer service issues and provide continuous feedback to the Association Manager.
- Experience: Minimum one year in customer service and/or administrative roles.
- Communication: Excellent written and verbal skills with experience drafting reports and business correspondence.
- Computer Literacy: Proficient in MS Office products (Outlook, Word, Excel).
- Fundamentals: Strong organizational and time-management skills.
- Essentials: Holds a valid driver's license, has a reliable vehicle, and auto-insurance.
- Compliance: Willing to submit to a drug and background check if offered this position.
- Competitive pay with bonus potential.
- 401(k) with company match, paid holidays, vacation time, and sick/personal time.
- Medical/Dental/Vision insurance options and Flexible Spending Accounts.
- Award-winning training and development offerings from Towne University.
- Association Manager
- Leasing Professional
- Office Manager
Requirements
- Minimum one year experience in customer service and administrative roles.
- Proficient in MS Office products (Outlook, Word, Excel).
- Hold a valid driver's license and has a reliable vehicle with auto-insurance.