Cisco Voice Engineer

2 weeks ago


Chicago, United States Global Channel Management Full time

About the job Cisco Voice Engineer

Cisco Voice Engineer needs 4 years of experience providing high-quality end user support, resolving issues and providing a high level of customer service

Cisco Voice Engineer requires:

  • Bachelor's degree or higher in a related technical area or equivalent technical training/experience.
  • Certification in a call management/voice system application
Experience:
  • Minimum four years of experience providing high-quality end user support, resolving issues and providing a high level of customer service.
  • Minimum two years of experience with Cisco Call Manager, Cisco Unity and UCCX and Finesse.
  • Minimum two years of experience providing IT customer support within a research or academic environment.
  • Experience in higher education and a hospital setting.
  • Experience in a voice communications, including but not limited to: voicemail, phone systems, and call centers.
Cisco Voice Engineer duties:
  • Provide a high level of customer service focused technical support over the phone, via email, over chat, and other communication mediums identified. This includes:
  • Timely, courteous, and polite customer interactions.
  • A high level of problem solving skills to resolve issues, answer questions, and determine ways to eliminate these issues in the future.
  • Technical knowledge of Cisco Call Manager, Unity voicemail, and Call Center application.


  • Chicago, United States Cisco Full time

    Manager - Strategy Cisco Networking 1418909 Who we are: Cisco Networking, as Cisco's largest business, includes networking, server, cloud products, IoT, and Meraki businesses. These businesses build critical infrastructure and applications that provide information, connectivity, and security to millions of people, small businesses, and enterprises around the...


  • Chicago, United States Global Channel Management Full time

    Key Requirements Bachelor's degree or higher in a related technical area or equivalent technical training/experience. Certification in a call management/voice system application. Minimum four years of experience providing high-quality end user support. Minimum two years of experience with Cisco Call Manager, Cisco Unity, UCCX, and Finesse. Minimum two years...

  • Voice Engineer

    2 weeks ago


    Chicago, United States TEKsystems Full time

    Job DescriptionJob Description DescriptionLumen Technologies (formerly CenturyLink) has won a Managed Services contract with the State of Arizona (AZNet III). Part of the new contract award will require Lumen to migrate the existing contact center environments for the 120+ agencies from Cisco UCCE to Genesys PureCloud.The role of this engineer will be the...


  • Chicago, United States Global Channel Management Full time

    Experience And Qualifications Bachelor's degree or higher in a related technical area or equivalent technical training/experience. Certification in a call management/voice system application. Minimum of four years of experience in providing high-quality end user support and customer service. Minimum of two years of experience with Cisco Call Manager, Cisco...

  • Sr Voice Engineer

    4 weeks ago


    Chicago, Illinois, United States Rush University Full time

    Job DescriptionLocation: Chicago, ILHospital: RUSH University Medical CenterDepartment: IT InfrastructureWork Type: Full TimeSummary:This position provides technical expertise in Voice/VoiP functions such as network design, engineering, implementation, integration, and end user support. Provides solutions and support for all Telecommunications equipment and...

  • Cisco Collab Engineer

    2 weeks ago


    Chicago, United States Sentinel Technologies Full time

    Sentinel is looking for a Cisco Collaboration Engineer to assist one of our clients located downtown Chicago. Your role will involve configuring, troubleshooting, and optimizing Cisco collaboration tools to ensure seamless communication and collaboration experiences for our users. This is a contract to hire role reporting onsite at our client location in...

  • Cisco Collab Engineer

    3 weeks ago


    Chicago, United States Sentinel Technologies Inc. Full time

    Sentinel is looking for a Cisco Collaboration Engineer to assist one of our clients located downtown Chicago. Your role will involve configuring, troubleshooting, and optimizing Cisco collaboration tools to ensure seamless communication and collaboration experiences for our users. This is a contract to hire role reporting onsite at our client location...


  • Chicago, United States Sentinel Offender Services Full time

    Responsibilities Sentinel is looking for a Cisco Collaboration Engineer to assist one of our clients located downtown Chicago. Your role will involve configuring, troubleshooting, and optimizing Cisco collaboration tools to ensure seamless communication and collaboration experiences for our users. This is a contract to hire role reporting onsite at our...


  • Chicago, United States Sentinel Offender Services Full time

    Responsibilities: Sentinel is looking for a Cisco Collaboration Engineer to assist one of our clients located downtown Chicago. Your role will involve configuring, troubleshooting, and optimizing Cisco collaboration tools to ensure seamless communication and collaboration experiences for our users. This is a contract to hire role reporting onsite at our...


  • Chicago, United States Global Channel Management Full time

    About The Position Are you a skilled Communications Technician with hands-on experience in troubleshooting and resolving issues in a voice communications environment? We are looking for a dedicated professional with a minimum of three years experience in working with voice gateways, carrier circuits, and DMARC. Preferably, you have a background in academic...


  • Chicago, Illinois, United States Cisco Full time

    Who we are:Cisco Networking, as Cisco's largest business, includes networking, server, cloud products, IoT, and Meraki businesses. These businesses build critical infrastructure and applications that provide information, connectivity, and security to millions of people, small businesses, and enterprises around the world.What You'll Do:As a Strategy Manager...


  • Chicago, United States Cisco Meraki Full time

    Cisco-Meraki Software Engineers breathe life into our cloud-managed devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of networks spanning all over the globe and continuously improve the performance and stability of our products. Our incredible growth is a testament to how much our...


  • Chicago, United States AHEAD Full time

    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We...


  • Chicago, United States Cisco Full time

    Must be local to Chicago, IL & authorized to work in the U.S. Position does not provide sponsorship As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is...


  • Chicago, United States Cisco Full time

    *Must be local to Chicago, IL & authorized to work in the U.S. Position does not provide sponsorship* As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is...


  • Chicago, United States Bank of America Full time

    Job Description: About Us: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to...


  • Chicago, United States Bank of America Full time

    Job Description: About Us: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place...


  • Chicago, Illinois, United States Cisco Full time

    Technical Director, Salesforce Lifecycle Location:Alternate LocationRemoteArea of InterestInformation TechnologyCompensation Range174700 USD USDJob TypeProfessionalSoftware DevelopmentJob Id1421584The Cisco IT Lifecycle Team brings digital transformation to life for our customers, partners, and employees. We accelerate Cisco's revenue growth by creating...


  • Chicago, United States Visionary Innovative Technology Solutions LLC Full time

    Position: Genesys Engage, Genesys Inbound VoiceLocation: Chicago(Downtown), IL | Chicago, IL Onsite (Need Local)Duration: 6+ MonthJob Description:Role, Experience, Skills, Responsibilities:• Minimum 6+ Years of experience as IVR developer and provide technical expertise in all aspects of IVR solution design and application development.• Experience in...


  • Chicago, United States Visionary Innovative Technology Solutions LLC Full time

    Position: Genesys Engage, Genesys Inbound VoiceLocation: Chicago(Downtown), IL | Chicago, IL Onsite (Need Local)Duration: 6+ MonthJob Description:Role, Experience, Skills, Responsibilities:• Minimum 6+ Years of experience as IVR developer and provide technical expertise in all aspects of IVR solution design and application development.• Experience in...