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Job File Coordinator

2 months ago

Mishawaka, United States SERVPRO of South Bend, NEW. St. Joseph County Full time

Drops::AccountDrop is hiring a File Coordinator.

Benefits/Perks

Top industry compensation

Vision and dental insurance

Paid Holidays

Paid vacation time

401K retirement plan

Career progression

Professional development

Key Responsibilities:

Set up and complete all job project files including claim information and all contract information is accurate

Verify job file completion cycle times and communicate/update carriers and program management with progress notes on dozens of files daily

Review all internal electronic file information for accuracy and estimate planning

Oversee and confirm all job files closed properly including final documentation and warranty

Work with office and accounting team regarding collection cycles and appropriate application of payments

Track all relevant warranty claims

Qualifications:

Expert with Microsoft Suite programs

Background with insurance claims and documentation a plus

Outstanding written and verbal communication skills

Professional manner and excellent customer service skills, including listening and questioning skills

Excellent organizational skills and strong attention to detail for on-going projects

Very self-motivated and goal-oriented multi-tasker

Capability to work in a fast-paced, team-oriented office environment

Ability to learn new software, including Xactimate® and proprietary software

Ability to successfully complete a background check subject to applicable law

About Us Our company is a family-owned and operated franchise that has been in business over 10 years. We focus on the continued growth and development of our technicians utilizing SERPVRO's training programs . The atmosphere at our company makes coming to work more like being part of the team and less like a job. For more information, please visit us at www.servprosouthbend.com.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.