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Description
This is a combined posting for an Associate Patient Services Specialist, Patient Services Specialist, and Senior Patient Services Specialist. The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these three positions, we encourage you to apply.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Under the direction of the PAS manager, the Associate Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Associate Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.
Under the direction of the PAS manager, the Associate Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Associate Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters.
Under the direction of the PAS manager, the Senior Patient Access Representative has a clear understanding and knowledge of all functions performed by Patient Access. They are responsible for but not limited to assisting patients during the registration process for scheduled and unscheduled visits. This individual has the knowledge to complete the registration process by collecting accurate demographic information, insurance information, obtain prior authorizations as needed, insurance notifications, complete the financial clearance and collect patient liability (if known) before or at the time of service. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Senior Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters. The Senior Patient Access Representative should serve as a functional expert for department peers.
Associate Patient Services Specialist
$1,000 Sign-on Bonus for eligible rehire and external candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offered by Providence that begin on your first day of employment.
Preferred Qualifications:
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2 years Registration experience.
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Experience with Epic system.
Associate Patient Services Specialist, Salary Range:
Min: $13.39, Max: $20.46
Patient Services Specialist
$1,000 Sign-on Bonus for eligible rehire and external candidates who meet all conditions for payment - this is in addition to the fantastic benefits and compensation package offered by Providence that begin on your first day of employment.
Required Qualifications:
- 1 year Healthcare experience within Patient Access of Business office setting. Experience with insurance eligibility systems.
Preferred Qualifications:
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Associate's Degree Healthcare or Business Administration.
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1 year Knowledge of Epic Applications
Patient Services Specialist, Salary Range:
Min: $14.51, Max: $22.17
Senior Patient Services Specialist
Required Qualifications:
- 5 years Healthcare experience within Patient Access or Business office setting.
Preferred Qualifications:
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Associate's Degree
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Bachelor's Degree Healthcare or Business Administration.
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Certification as a Certified Revenue Cycle Representative (CRCR) by the Healthcare Financial Management Association (HFMA), or related certification.
Senior Patient Services Specialist, Salary Range:
Min: $15.82, Max: $24.68
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
About the Team
Since 1918, Covenant has been driven by a mission of providing a Christian ministry of healing and caring for the whole person through our integrated health network in West Texas/eastern New Mexico. As an expression of our mission, we believe we hold an important Covenant with our patients and try and treat every interaction as Sacred Encounters.
Our award-winning and comprehensive medical centers are located in the cities of Lubbock, Levelland, Plainview and Hobbs. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, outreach programs, hospice and home care, and even schools for nursing and radiography.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 281351
Company: Covenant Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift:
Career Track: Admin Support
Department: 8002 ADMINISTRATION SHARED CARDIOLOGY ASSOCIATES
Address: TX Lubbock 2215 Nashville Ave
Work Location: Covenant Medical Grp-Nashville Ave
Pay Range: $See Posting - $See Posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits
