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Sales Support Coordinator

2 months ago

Bolingbrook, United States Packaging HERO Full time

Packaging HERO is an ISO9001:2015 certified company on the cutting edge of revolutionizing the packaging industry through a proactive approach to hands-on, innovative customer service and support. We deliver innovative, full-spectrum, custom and stock packaging solutions for our ever-growing list of satisfied customers. Located in Bolingbrook, Illinois, we are a growing business in a highly competitive industry, looking for an individual who thrives in a family-oriented work environment.

What You’ll Do

We are hiring a Sales Support Coordinator in Bolingbrook, IL. You will be responsible for supporting sales in various ways, including project management, order management, sourcing, quoting, and overall customer experience management. You will play a pivotal role in ensuring we meet our customers' requirements, no matter how large or small. We are looking for an outgoing, well-organized, friendly individual who thrives in a fast-paced environment, is comfortable performing multifaceted projects in conjunction with day-to-day activities, and possesses great customer service and teamwork skills.

We’re currently looking for a Sales Support Coordinator who:

· Project management in support of your sales team

· Source items to create presentations, proposals, and quotes

· Process orders

· Keep a consistent communication loop with customers and the sales team

· Ensure all approvals are in place for order, including samples, proofs, and knockoffs

Education, Experience and Skills Required/Preferred:

3+ years of customer service/sales and/or B2B experience (within the industry is ideal.)

Strong organization and time management skills.

Ability to work independently and with little supervision.

Excellent communication skills (written and oral)

Ability to multitask with shifting priorities.

Strong attention to detail

Benefits and Culture:

Competitive salary

Medical, dental, vision, and life insurance.

Paid holidays, vacation, and sick time.

Profit sharing and 401K program.