Database Manager

9 hours ago

Tucson, United States Gospel Rescue Mission Full time
Description

Responsibilities & Duties

Under the guidance of the Chief Development Officer:
  • Provides reports and data-based support to the Chief Executive Officer, Chief Development Officer, Major Gifts Officer, Communications Director, and their assignees
  • Creates and maintains development reports, including oversight of maintenance of the Raiser's Edge database, constituent records, and ensures proper allocation of incoming donations, timely donor acknowledgement as well as monthly reconciliation between Development and the Finance Department
  • Implements, maintains, and trains Development staff on Raiser's Edge and database best practices
  • Functions as the go-to person for event and mailing lists, reports, queries, and any gift/constituent information that needs to be imported or exported out of Raiser's Edge
  • Carries out the mission of Gospel Rescue mission as it pertains to statistical and administrative Raiser's Edge database support
  • Maintains database integrity by working closely with Development staff to ensure accuracy in gift and constituent entries and responds quickly and accurately to requests for changes and updates to Raiser's Edge
  • Performs regular queries to make sure data integrity is accurate
  • Maintains Raiser's Edge to ensure program enables maximum efficiency as a constituent relationship management system consistent with the organizations data entry guidelines
  • Strategizes and implements methodology for maximizing the efficient management of the organization's constituents through the effective use of Raiser's Edge
  • Manages constituent and donation entry: reviews and creates individual donor, business and gift records to ensure accuracy and consistency in address listings, gift allocation, pledge payments, giving level, proper and personalized salutations, marital status, gender, matching gift agreements, contact information/limitations and any other information that is required by Development/Finance staff
  • Creates and maintains data processing with reports, list pulls, complex queries, imports and exports using Raisers Edge NXT, Crystal Reports, and Excel
  • Inputs data from various platforms into email marketing tools and websites in coordination with website administrator such as into online database platforms e.g., Mailchimp, maintenance of Net Community, Blackbaud on-line giving
  • Contributes to the organization's effective use of electronic communication by managing the Mailchimp integration process; works with the Marketing and Communication's Team
  • Manages the daily donation activity, including all online and offline giving, ensures that donations are accurately coded and credited to the appropriate constituent and that daily reconciliation and income reports are complete by the end of day
  • Functions as a liaison as well as a point person between Development staff and Finance Department
  • Participates in annual financial audits on an as needed basis
  • Assists and trains other Development staff on the use of Raiser's Edge and creates dashboards and other data analysis tools to track fundraising goals and results
  • Maintains confidentiality in all matters within the organization with respect to personnel, operations, and clients
  • Takes the requisite Blackbaud courses to ensure proficiency in Raiser's Edge
  • Maintains proficiency in Raiser's Edge by participating in workshops, webinars, and training sessions
  • Functions as a team. All Development staff are required to help with all functions within the department and may perform other duties as assigned from time to time
Leadership Team Expectations
  • Be consistent with meaningful communication. Give recognition and praise. Provide feedback, mentorship and training. Find ways to foster a sense of community at work. Create a safe space for failure. Provide strong leadership and a clear vision. Hold yourself and others accountable. Demonstrate good problem-solving skills and abilities. Avoid micromanaging - provide empowerment. Be an effective decision maker/solution provider. Put people first. Be honest. Be dedicated. Uphold healthy work/life balance
  • Provide full leadership and supervisory support to develop and GRM teams
  • In collaboration with CDO and Director of Human Resources, manage, address, and coach team situations and responsibilities
  • Uphold policy, applying sound ethical judgment regarding behavior, conduct, and GRM practices; and escalate manage, and report issues with transparency and accountability
  • In collaboration with Director of Human Resources and CDO, participate in interviewing, hiring, training, evaluating, coaching, recognition, disciplining, and termination of direct reports as necessary
  • Provide assistance to the CDO and or Executive Team as required to resolve all complaints of donors, staff, volunteers, and partner/outside agencies or entities
  • Attend professional training and networking opportunities as directed
  • Manage employees' web-based time and attendance records
  • Support and attend GRM team meetings
  • Provide weekly reports as directed
  • Perform other duties as assigned
Requirements

Qualifications:
  • B.S. degree in accounting or business or equivalent job experience
  • 5 years' experience working with Raiser's Edge NXT/Blackbaud Database
  • Blackbaud certification in Raiser's Edge NXT/Database preferred
  • 5 years of diversified fundraising experience in a nonprofit environment, including capital campaigns, major gifts, annual gifts, direct mail, and corporate philanthropy
  • 4 years administrative experience
  • Nonprofit experience and a successful track record in fundraising program management
Essential Experience, Skills and Competencies include but are not limited to:
  • Excellent analytical skills and attention to detail
  • Experience in team-based, cross functional work environments with effective communication skills
  • Ability to maintain confidentiality
  • Collaborative work ethic with strong interpersonal skills
  • Proficiency in Microsoft Office Suite
  • Ability to speak, read, and write in English, bilingual in Spanish a plus
  • Adherence to deadlines, strong organizational and time management skills
  • Ability to develop and execute team initiatives, independently as well as collaboratively
  • Outstanding interpersonal relational skills
  • Proficient written communication, reading comprehension, and comprehensive listening skills
  • Ability to convey a high degree of commitment and passion for Gospel Rescue Mission
Employment Status:
  • Assist with setting up presentations and displays including but not limited to electronic presentations as necessary
  • Ability to use a phone, computer, printer, copier, and other standard office machinery
  • Frequent use of Microsoft Office products and web-based software. Requires frequent sitting, standing, and walking; and lifting, carrying, pushing, and/or pulling objects weighing up to 25 pounds
Physical Demands:
  • Assist with setting up presentations and displays including but not limited to electronic presentations as necessary
  • Ability to use a phone, computer, printer, copier, and other standard office machinery
  • Frequent use of Microsoft Office products and web-based software. Requires frequent sitting, standing, and walking; and lifting, carrying, pushing, and/or pulling objects weighing up to 25 pounds
Mental Demands:
  • The population we serve is typically in crisis. This can cause emotional stress and compassion fatigue. GRM highly promotes employee self-care
It is the policy of Gospel Rescue Mission to complete a background check, drug test and motor vehicle authorization on applicants in the conditional offer stage.

Employees of Gospel Rescue Mission Choose To Participate in our Grace Based Environment by:
  • Role modeling Christ-like attributes and values through our personal actions, words, and attitudes.
  • Maintaining a safe, transparent, and healing environment that is based on Grace, Truth, and Love, and encourages trust and authenticity without fear.
  • Embracing the accountability process, that leads to self-evaluation personally and for guests.
  • Teaching and mentoring guests in every opportunity by using Biblical precepts.
  • Building healthy, loving, and compassionate relationships with guests, and staff while establishing healthy and safe boundaries.
  • Maintaining a personal lifestyle of integrity, honesty, and responsibility.
  • Praying with guests, and staff.
  • Agreeing in principle and in practice with the statements of Vision, Mission and Values of the Gospel Rescue Mission of Tucson.

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