Desktop Support Technician II US

1 month ago

Beavercreek, United States Apex Systems Full time

Job#: 2041441 Job Description: Apex Systems is looking to hire a Desktop Support Technician to support our client here in Beavercreek, OH Title: Desktop Support Technician Contract: 3-6+ Month Contract to Hire Location: Beavercreek, OH 3-6+ years of experience supporting PC hardware and software-- supporting sever and network equipment. Day to Day Responsibilities: Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware. Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware. Experience with asset management. Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes Assure that all tickets requiring follow up work and/or calls receive appropriate attention. Assist with installations, configurations, upgrades, patch, and other maintenance actives of server equipment. Perform backup, recovery, and security procedures both planned or during emergency. Follow established procedures to detect, diagnose, and accurately report outage of critical site applications. Assist with diagnoses of network hardware and performance problems. Perform approved installation, configuration, and maintenance of physical network. Perform network system administration task both planned or during emergency. Comfortable with face to face interactions as will be required to provide technical support to end users in-person at the customer's site Back up and burn end user data. Assist in developing and documenting improvements to current processes. Assist other coworkers in resolution of end users' technical issues across the program. Assist Site Leader in the execution of established processes and escalations. Ability to handle multiple projects. Experience working in enterprise environment. Be physically able to lift up to 40lbs, bend, crawl, and lay in order to support customer computer systems. Be able to be on feet and physically walk potentially a good portion of the day while visiting customers work area. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here. {target="_blank" rel="noopener"}

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