Information Technology Support Specialist

1 month ago


Beavercreek, United States LHH Full time

Information Technology Support Specialist Position


LHH is currently conducting a search for a Information Technology Support Specialist position in Dayton, OH


Responsibilities

  • Respond to incoming requests from phone, email, and other communication channels and document issues and resolution accurately
  • Provide support for issues related to Microsoft Office 365, Azure, Active Directory, Windows OS, hardware, software, peripherals, etc.
  • Provide one on one support to new and existing employees
  • Serve as back-up to other offices as needed
  • Resolve issues with printers, wireless setup, email connectivity, company computers and peripheral devices (smart phones/tablets, etc.) on multiple platforms and all other IT related needs as assigned

Qualifications

  • Experience with Office 365, Azure, and Active Directory
  • Experience with supporting software and application installations
  • Experience in a high volume ticketing support environment
  • Two (2) or more years with Desktop Support experience



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