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Desktop Support Specialist
2 months ago
A3 Solutions, Inc. is seeking a skilled Desktop Support Technician to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.
Key Responsibilities:- Technical Support: Provide timely and effective technical support to employees, including troubleshooting, maintenance, and repair of computer systems, hardware, and peripherals.
- Hardware and Software Support: Install, configure, and maintain hardware and software systems, including imaging and image recovery.
- Network Support: Support and maintain user account information, including rights, security, and systems groups.
- Customer Service: Provide excellent customer service skills to ensure a positive experience for our employees.
- Education: High school diploma or equivalent required.
- Experience: 3+ years of experience in a similar role.
- Certifications: CompTIA, Microsoft, Cisco, DELL, or other industry-recognized certifications.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.