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Desktop Support Specialist

2 months ago


Beavercreek, Ohio, United States A3 Solutions, Inc. Full time
Desktop Support Technician

A3 Solutions, Inc. is seeking a skilled Desktop Support Technician to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.

Key Responsibilities:
  • Technical Support: Provide timely and effective technical support to employees, including troubleshooting, maintenance, and repair of computer systems, hardware, and peripherals.
  • Hardware and Software Support: Install, configure, and maintain hardware and software systems, including imaging and image recovery.
  • Network Support: Support and maintain user account information, including rights, security, and systems groups.
  • Customer Service: Provide excellent customer service skills to ensure a positive experience for our employees.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 3+ years of experience in a similar role.
  • Certifications: CompTIA, Microsoft, Cisco, DELL, or other industry-recognized certifications.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.