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Desktop Support Specialist

2 months ago

Beavercreek, Ohio, United States Apex Systems Full time
Job Title: Desktop Support Technician

Apex Systems is seeking a skilled Desktop Support Technician to join our team in Beavercreek, OH. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities:
  • Repair, test, image, and clean PC's, laptops, monitors, printers, and other related hardware.
  • Maintain, analyze, and troubleshoot software and computer peripherals.
  • Setup, configure, and add all hardware.
  • Experience with asset management.
  • Install, move, add, and change.
  • Assist with installations, configurations, upgrades, patch, and other maintenance activities of server equipment.
  • Perform backup, recovery, and security procedures both planned or during emergency.
  • Follow established procedures to detect, diagnose, and accurately report outage of critical site applications.
  • Assist with diagnoses of network hardware and performance problems.
  • Perform approved installation, configuration, and maintenance of physical network.
  • Perform network system administration tasks both planned or during emergency.
Requirements:
  • 3-6+ years of experience supporting PC hardware and software.
  • Ability to setup, configure, and add all hardware.
  • Experience with asset management.
  • Ability to handle multiple projects.
  • Experience working in an enterprise environment.
  • Be physically able to lift up to 40lbs, bend, crawl, and lay in order to support customer computer systems.
  • Be able to be on feet and physically walk potentially a good portion of the day while visiting customers' work area.
About Apex Systems:

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

We are an equal opportunity employer and welcome applications from all qualified candidates. We are committed to diversity and inclusion in the workplace and are an affirmative action employer.