Sales Support Specialist
1 month ago
GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.
Do you value leveraging a wide base of customer knowledge, tools and technology to deliver exceptional experiences and innovative solutions while strengthening customer relationships? Do you enjoy challenging work and providing a high level of quality?
We are seeking top-notch talent to add to our Sales Support Team
Our Sales Support Specialists / Client Transaction Specialists delight in executing finance programs and transactions with accuracy in a fast-paced environment while building and strengthening customer relationships. This is a customer facing role that helps drive sales goals with high regard for operation execution in the day-to-day implementation of our customer's financing program. Individual maintains direct working relationships within the territory, supporting all aspects of the financing process by responding to inquiries, handling research and finding the mutually beneficial resolution. This role is responsible for proactive communication with customers and internal team on trends and opportunities within a customer's program where GreatAmerica can add value.
As a Sales Support Specialist / Client Transaction Specialist, you'll
- Play a Critical Role Serving the needs of our customers is key to our success and you will play an integral role as you accurately execute requests pertaining to a customer's end-user, finance program features, and processes; ultimately, transacting in a way that shapes a friction-less and delightful experience for all involved.
- Use Your Expertise Execute all the pieces of a transaction with our customer promptly, accurately and with consistent information; meeting quality metrics and exceeding customer expectations. Compute rate calculations based on expert level knowledge of rate economics and procedures. Help resolve customer issues and help establish a solid understanding of solutions as you clearly communicate information and concepts to our customers.
- Be a Vital Resource You'll be the primary individual to manage the daily communication flow through various platforms with our customers while maintaining detailed notes to support transactional communication and manage customer program information. Build the bridge between GreatAmerica and our Customers as you communicate credit decisions, generate documentation, research accounts, review submitted documentation for funding; ensuring information is received and accurately input into our systems prior to funding. Guide the transaction all the way from application entry to funding.
- Evolve and Grow With Us The Customer is at the center of everything we do. You'll be responsible for facilitating and proactively supporting their financing programs by leveraging your knowledge of our relationships while adapting to their changing business needs. Utilize our ever-evolving technology platforms as you engage with our customers and their end-users.
- Have Leadership and Team Support Work in a team-based solution-oriented environment with immediate team members from multiple functions within the business including Sales, Credit, Documentation, Account Support, Portfolio Management and Leadership to support our mission of helping our customers achieve greater success.
- Be a Culture Champion You'll be at the heart of team activity and will develop a high-level understanding of other functions and the value they provide. Your team will look to you to communicate effectively, identify areas for improvement, and consistently deliver on our Customer commitments.
- Time management, organizational skills, and the ability to thrive in a fast-paced open work environment
- Strong customer service focus with excellent verbal and written communication skills
- Proficiency using MS Office and adept at working across multiple computer systems.
- Mathematical aptitude
- High school graduate or equivalent required
- 1 year of customer service experience, or experience in the financial services industry is preferred.
- A Bachelor's degree in Business, Marketing or related field is preferred or equivalent education/experience
- Prior experience in financial services or leasing is not required but preferred
Financial Benefits
- Competitive Compensation
- Monthly Bonuses for Eligible Employees
- 401(k) and Company Match
- Annual Profit Sharing
- Paid Time Off
- Paid Vacation - starting at 80 hours annually for employees in their first year of service.
- Paid Sick Days - Ten (10) per year with a conversion option for unused time.
- Ten (10) Paid Holidays per year
- Gym Reimbursement
- Health Insurance
- Dental Insurance
- Vision Insurance
- Short-Term and Long Term Disability
- Company Paid Life Insurance
- Flexible Spending Accounts (FSA)
- Health Savings Accounts (HSA)
- Employee Assistance Program
- Parental Leave
- Tuition Assistance
- Networking Opportunities
- Leadership Development Opportunities
- Paid Parking
- Service Awards
- Hybrid work arrangements
- Business casual environment
- A strong organizational culture focused on our greatest asset: you
If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at www.greatamerica.com/careers.
Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.
-
Customer Service and Sales Support Specialist
2 weeks ago
Cedar Rapids, Iowa, United States Allegra Print Mail Signs Full timeAre you passionate about delivering exceptional customer experiences? Allegra Print Mail Signs is in search of a dedicated professional to take on the role of Customer Service and Sales Support Specialist. If you thrive in a dynamic environment and enjoy collaborating with a close-knit team, this position may be the perfect fit for you. Key Responsibilities:...
-
Respiratory Clinical Sales Specialist
3 months ago
Grand Rapids, United States Sales Openings Full timeJob DescriptionJob DescriptionDescription:Quipt Home Medical is a one of the largest home medical equipment companies in the U.S. We are a rapidly growing leader in the provision of clinical respiratory, complex rehab equipment and durable medical equipment and service to patients is seeking a highly motivated, energetic and experienced individual to become...
-
Client Support Specialist
6 days ago
Cedar Rapids, Iowa, United States MRI Full timeBecome a Key Player as a Client Support SpecialistWe are seeking a dedicated Client Support Specialist to enhance our team. In this role, you will be instrumental in assisting clients with product inquiries and resolving technical challenges.Key Responsibilities:Address client questions and resolve issuesDeliver comprehensive product and service...
-
Retail Sales Support Specialist
2 weeks ago
Cedar Rapids, Iowa, United States The Sherwin-Williams Company Full timePosition Overview:This role is crucial for the effective operation of our retail outlets. Customer Service Associates engage with both wholesale and retail clients to assess their requirements, provide answers to inquiries regarding Sherwin-Williams offerings, and suggest suitable solutions. They are also responsible for swiftly addressing any customer...
-
Sales Account Specialist
5 days ago
Cedar Rapids, Iowa, United States Hughes-Peters Full timeJob OverviewWe are seeking a skilled Sales Account Specialist who excels in a dynamic sales atmosphere. This role is crucial in delivering exceptional service to our current clientele while also pursuing new business opportunities.Key ResponsibilitiesThe Sales Account Specialist will collaborate closely with a Field Sales Representative to effectively manage...
-
Customer Service and Sales Support Specialist
2 weeks ago
Cedar Rapids, Iowa, United States Allegra Print Mail Signs Full timeAre you a dedicated professional looking to excel in a supportive role within a dynamic environment? At Allegra Print Mail Signs, we are in search of a detail-oriented and proactive individual to fill the position of Customer Service and Sales Support. If you are someone who values commitment and seeks to understand the purpose behind your tasks, this...
-
Landscape Sales Specialist
1 week ago
Cedar Rapids, Iowa, United States BraveView, Inc. Full timeJob OverviewPosition Title: Sales Specialist, Landscape Design for Residential and Commercial ProjectsCompany Overview:BraveView, Inc. is a reputable Design/Build firm dedicated to enhancing outdoor living spaces. With a strong commitment to quality and client satisfaction, we pride ourselves on building lasting relationships with our customers.Compensation...
-
Landscape Sales Specialist
5 days ago
Cedar Rapids, Iowa, United States BraveView, Inc. Full timeJob OverviewPosition Title: Sales Specialist, Landscape Design for Residential and Commercial ProjectsCompensation Structure: Competitive base salary of $70,000, supplemented by commission on sales, company vehicle, gas allowance, two weeks of vacation plus holidays, health insurance with up to 75% coverage by the employer, 401k matching up to 3%, mobile...
-
Sales Support Specialist
1 week ago
Grand Rapids, Michigan, United States Invata Full timeSales Support SpecialistLocation: RemoteAbout the Role:The Sales Support Specialist plays a crucial role in enhancing the client experience by managing various responsibilities that include daily communication with customers through phone and email for quotes, conducting research, processing orders, managing inventory, handling warranty claims, scheduling...
-
Technology Sales Specialist
3 days ago
Cedar Rapids, Iowa, United States Kirkwood Community College Full timeJob SummaryKirkwood Community College is seeking a highly skilled Technology Sales Specialist to join our team. As a key member of our sales team, you will be responsible for building relationships with customers, providing exceptional customer service, and promoting our technology solutions.Key ResponsibilitiesCustomer Relationship Building: Develop and...
-
Digital Sales Specialist
50 minutes ago
Cedar Rapids, Iowa, United States Townsquare Ignite Full timeAbout Townsquare IgniteTownsquare Ignite is a leading provider of digital solutions for local businesses. Our company is dedicated to helping businesses succeed in the digital landscape.Job SummaryWe are seeking a highly motivated and experienced Digital Sales Specialist to join our team. As a Digital Sales Specialist, you will be responsible for identifying...
-
Sales Support Specialist
1 week ago
Grand Rapids, Michigan, United States Invata Full timeSales Support SpecialistLocation: RemoteAbout the Role:The Sales Support Specialist plays a crucial role in enhancing the customer journey by managing various responsibilities, including daily communication with clients through phone and email for quotes, conducting research, processing orders, managing inventory, handling warranty claims, scheduling...
-
Filtration Sales Specialist
2 months ago
Cedar Rapids, United States Plumbing & Heating Wholesale Full timeJob DescriptionJob DescriptionJob Title: Filtration Sales SpecialistCompany: Plumbing & Heating Wholesale, Inc.Location: *Remote* Must be located in/near Eastern Iowa Position Type: Full-timeAbout Us: Plumbing & Heating Wholesale, Inc. is a leading provider of filtration solutions catering to various industries including Healthcare, Life...
-
Filtration Sales Specialist
2 weeks ago
Cedar Rapids, United States Plumbing & Heating Wholesale Full timeJob DescriptionJob DescriptionJob Title: Filtration Sales SpecialistCompany: Plumbing & Heating Wholesale, Inc.Location: *Remote* Must be located in/near Eastern Iowa Position Type: Full-timeAbout Us: Plumbing & Heating Wholesale, Inc. is a leading provider of filtration solutions catering to various industries including Healthcare, Life...
-
Administrative Support Specialist
2 weeks ago
Cedar Rapids, Iowa, United States Kari Klien - State Farm Agent Full timeJob OverviewPosition Summary:Kari Klien - State Farm Agent is seeking a detail-oriented and efficient professional to provide administrative support and assist insurance agents in customer acquisition and retention. As an Administrative Support Specialist on our team, your strong organizational skills, dedication to client relationships, and sales-driven...
-
Digital Sales Specialist
3 months ago
Cedar Rapids, United States Townsquare Ignite Full timeDigital Sales Specialist- Townsquare Ignite*This is an in the field digital media sales position that requires you to work closely and collaboratively with a team.*About Townsquare Ignite: Founded in 2010, Townsquare Ignite products and solutions are a combination of our owned and operated digital properties, our proprietary digital programmatic advertising...
-
IT Desktop Support Specialist
2 weeks ago
Cedar Rapids, United States Altorfer Full timeIT Desktop Support Specialist Req No. 2024-4901 Category Information Technology Location US-IA-Cedar Rapids Type Regular Full-Time Union or Non-Union Non-Union Division Corporate Company Altorfer Inc Working Hours/Days 8:00 am to 5:00 pm Monday -...
-
Sales Tax Specialist I
4 weeks ago
Cedar Rapids, United States GreatAmerica Financial Services Full timeGreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. We Are Looking to Add a Key Member to Our Tax team! The Sales...
-
IT Desktop Support Specialist
3 months ago
Cedar Rapids, United States Altorfer Full timeIT Desktop Support SpecialistReq No. 2024-4901Category Information TechnologyLocationUS-IA-Cedar RapidsType Regular Full-TimeUnion or Non-Union Non-UnionDivision CorporateCompany Altorfer IncWorking Hours/Days8:00 am to 5:00 pm Monday - FridayOverviewThe Desktop Support Specialist will report to the IT Support Manager and will be performing desktop...
-
Nutritional Support Specialist
2 weeks ago
Cedar Rapids, Iowa, United States Harmony Cedar Rapids Full timeJoin Our Team at Harmony Cedar Rapids Are you seeking a fulfilling position in the realm of Skilled Nursing? We are on the lookout for dedicated Nutritional Support Specialists to become part of our compassionate and supportive workforce. Harmony Cedar Rapids is experiencing significant growth, and we are committed to nurturing our Nutritional Support...