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Client Engagement Partner

2 months ago

New York, United States Wipro Full time
Introduction

We are building a modern Wipro.

We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we.

Why work at Wipro?

We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else. If you only meet some of the requirements for this role, that's okay We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

Besides a competitive salary and benefits package, we are an exciting and dynamic company to work for. The Top Employer Institute ranked Wipro 3rd overall in United States as a "Top Employer" for 2024, we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning & Development, Wellbeing and Diversity and Inclusion.

Wipro has been globally recognized by several organizations for our commitment to sustainability, inclusion, and diversity. Social good is in our DNA, we believe in sustainability for the health of our planet, its inhabitants, and our business. For over 75 years we have operated as a purpose-driven company with an unwavering commitment to our customers and our communities. Energized by what we call the Spirit of Wipro, we commit ourselves to being a catalyst for change - working to build a more just, equitable and sustainable society. Around 66% of Wipro's economic ownership is pledged towards philanthropic purposes.

All of our employees are expected to embody Wipro's 5-Habits for Success which are: Being Respectful, Being Responsive, Always Communicating, Demonstrate Stewardship, Building Trust.

Overview & Responsibilities

Wipro empowers companies to transform their business and deliver superior experiences for their customers, partners and employees. With an entrepreneurial mindset and a sense of fun, we thoughtfully evaluate clients' problems; craft innovative solutions that leverage cutting-edge technologies; and work side-by-side with clients to drive business outcomes. Wipro Consulting is a proactive force of change, a true partner in our clients' transformation, and a uniquely powerful group that combines strategic counsel with technical excellence. Our Banking Domain Consulting team is at the heart of this. Our people are the tip-of-the-spear driving change, come join us

The Opportunity

This is a Partner level role within our Banking consulting business unit. They focus on providing solutions that help clients re-imagine and transform their businesses. With our deep industry expertise, business process understanding and technology prowess complemented with a set of accelerators and frameworks, we help clients respond rapidly to the dynamic business environment today and also helping our clients to thrive in today's digital world.

The role as Client Engagement Partner for Cards & Payments will lead growth of the consulting business across strategic account(s) by leveraging both; existing & emerging capabilities, in addition to creating new strategic growth areas to deliver significant profitable growth for the accounts and consulting globally. The role holder is expected to grow the portfolio of services, and C-level relationships, which would also enable growth of other Wipro services. The Client Engagement Partner will be a key partner in driving account level strategy, with other leaders across the account.

Areas of focus
  • Growth: Work with the Banking leadership team and account sales teams to agree and execute a targeted sales strategy to grow Wipro's Cards & Payments business in the account
  • Relationships: As a Partner you bring a significant external network within the Cards & Payments arena that you can leverage to provide Wipro with business development opportunities. You also possess the ability to quickly forge constructive internal relationships within and across multiple Wipro practices ensuring we can take a truly 'One Wipro' approach to our clients.
  • Solutions: You will be a good 'shaper', able to pull together the best of what Wipro can offer to drive innovative solutions to client problems.
  • Team Building: Initially you will look to leverage the broader consulting capabilities within region, as well as our substantial offshore presence. As pipeline grows and Wipro becomes more successful further onsite capability could be added to support your growth aspirations.
Experience & Skills required

Develop Business, Sell & Deliver
  • Big picture orientation, conceiving effective strategies to drive growth across the region
  • Outstanding leadership, communication, relationship building and networking skills on the client side, ecosystem partners and internal organization
  • Successful in generating consulting business from new and existing accounts and have the capability to drive and lead customer relationships into multimillion-dollar engagements.
  • Bring a self-sufficient approach that will be both pro-active in driving business development opportunities as well as effective at creating personal utilization in our 'seller-deliverer' operating model (after a period of embedding)
  • Delivery and program expertise with experience in handling multi shore consulting projects with distributed teams delivering sustainable customer value.
Driving Transformation
  • Be a champion and passionate advocate for transformation in the Benelux Insurance landscape to reposition Wipro as a strategic partner to accelerate and sustain customer value. The individual must be an ambassador for Digital Adoption and Digital Transformation for the Cards & Payments industry.
  • Significant transformation proposition definition and engagement shaping using core and disruptive technologies to solve business problems for tangible business benefits at large enterprise clients
  • Influential internal change agent with gravitas and business building mindset
  • Ability to drive and lead the strategic execution, manage change, build relationships with clients, partners, motivate teams and achieve results
  • Bring strong programme and consulting disciplines (e.g. Project / Programme Management, Storytelling, Executive Communications, Commercial disciplines etc.)
  • Possess a good working knowledge, in depth in areas, of common industry solutions (such as: CARDS = VISA, Mastercard, AMEX, etc; PAYMENTS = Payment Advisory, Payments Service Providers, Payment Hub Solution, Real Time Payments, ISO 20022, Gateways, Payments Architecture, Compliance and Processing)
Talent Management
  • Creative, collaborative, and motivating consulting leader who can focus diverse teams on common outcomes and goals
  • Nurturing, developing, mentoring of top talent into future consulting business leaders
  • Execution of organisational people strategy with strong collaboration from HR and Recruitment leads
  • Proactively seeks opportunities to attract top diverse talent at all levels
Thought Leadership
  • Strong local domain knowledge and experience of developing and delivering strategic business and transformative initiatives with a significant focus on Digital and Data within Insurance
  • Brings own opinion on the key issues facing banks and financial services across the region and able to demonstrate how they have leveraged this in a collaborative environment to develop points of views and propositions
  • Ability to converse with industry leaders, analysts on trends within the Cards & Payments market
  • Proactively propose solutions, investment decisions along with published artifacts, industry speakerships, analyst interactions etc
  • Internal content and offerings creator, writes publications, blogs and whitepapers
  • Utilises social media effectively with their digital presence to enhance the Wipro brand presence.


As mentioned at the beginning, if you only meet some of the requirements for this role, that's okay We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else
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