Project Manager
1 week ago
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At Lighthouse Credit Union, we believe all individuals, regardless of position level, are considered leaders. By providing a framework that balances clarity with adaptability, our Leadership Competencies aim to foster a culture of continuous growth and agile leadership. Lighthouse Credit Union is committed to embracing change, nurturing leadership talent, and ensuring our performance management practices are aligned with our vision of fostering a resilient and forward-thinking organization. As such, we all hold ourselves accountable to the following:
Leadership Competency
Description
Demonstrates Interpersonal Awareness & Skills
- Conveys information clearly.
- Actively listens.
- Establishes and maintains constructive working relationships.
- Works cooperatively with others to achieve shared goals.
- Actively seeks learning opportunities for continuous self-improvement.
- Champions, facilitates, encourages, and supports change.
- Drives innovative initiatives.
- Advocates for best practices.
- Finds creative solutions to challenges.
- Questions existing methods to suggest improvements.
- Understands and contributes to business strategy.
- Thinks ahead and plans for future success.
- Sets, understands, and strives to achieve personal and professional goals.
- Actively works with others to achieve goals and resolve conflicts.
- Takes personal responsibility for your actions and decisions.
- Seeks personal and professional growth opportunities.
Using independent judgment and minimal supervision, the Scrum Master is responsible for supporting one of Lighthouse's Agile teams in delivering ongoing and incremental value in our products. The Scrum Master will, in conjunction with their team's Product Owner, guide the team to remain focused on delivering prioritized work aligned to organizational goals and objectives. In addition, this role will help teams adopt the processes, procedures, culture, and behavior needed for successful Agile delivery, partnering with their Product Owner to foster a team culture of transparency, inspection, and adaption. This position is also responsible for effectively coaching team members where low-level coaching is required.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
- Actively coaches and educates on Agile methodologies and practices to build high performing agile development teams.
- Ensures team actions are aligned with the product team goals/vision.
- Demonstrates servant leadership, facilitating scrum process and ceremonies.
- Leverages strong problem-solving, organizational and analytical skills to coach and mentor team members across various roles within a Scrum team.
- Helps to identify trade-offs between short- and long-term benefits to drive shared vision between the team.
- Acts as a shield from external distractions protecting the team from interference and removing obstacles so that the team can deliver the sprint goal.
- Effectively communicates with all team members, ensuring information is shared clearly, promptly, and unambiguously.
- Promotes transparency within the team and across the organization, building trust between the team and stakeholders.
- Fosters an open, professional collaborative team environment facilitating healthy team dynamics.
- Fosters a culture of continuous learning and improvement, helping the team regularly inspect, adapt, and enhance their practices.
- Ensures Scrum practices are effectively used and improved within and across teams.
- Experienced with Scrum framework.
- Experience making teams accountable and motivated to strive for continuous improvement.
- Team Leadership – Experienced in assessing how the team is doing and drive necessary actions to improve.
- Believes in a non-hierarchical culture of collaboration, transparency and trust across the team.
- Skilled in building relationships and navigating through organizations.
- Passion for driving teams towards high performance with a deep pride in quality craftsmanship that delights users.
- Excellent organizational and analytical skills. A problem solver who succeeds in ambiguous situations and advocates for the best possible solution.
- Self-aware of cognitive biases and their impact on decision making, focused on the primary aim to build high performing teams, develop team members and outcomes that matter to customers.
- Assertive, with the confidence to be voice of authority – not afraid to do what is best for the team.
- Bachelor's degree required and Agile Scrum Certification.
- 4+ years of relevant work experience with Agile and Scrum.
- Experience using Jira and Confluence for work breakdown, tracking, reporting and documentation. White Board products (Miro, Jira).
- Significant experience acting as a servant leader in a fast-moving banking/ financial industry environment.
- Deep knowledge of Agile principles and the flexibility to adapt their experience to new and evolving environments.
- Knowledgeable about various Agile methodologies and experienced in coaching teams.
Benefits We Offer:
- Employee loan discount
- Student loan/tuition assistance program
- Comprehensive medical/dental/vision +
- PTO and paid federal holidays
- Weekly paychecks
- 401k plan with employer match/profit sharing
- Participation in the Annual Incentive Plan
- Continued training and advancement opportunities
- Balanced/Predictable schedule; all locations close at 5pm and on Sundays
- Opportunity to join our many employee created Engagement Groups (e.g. Pride at Work, Women in Leadership, Book Club, Running & Walking)
- Local Volunteer Opportunities with employer contributed Volunteer Day
- Company Outings and annual Summit
- Hybrid work environments
Equal Opportunity Employer
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