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IT Program Manager

1 month ago

Richmond, United States Genesis10 Full time
Genesis10 is currently seeking an IT Program Manager with our client in the financial industry located in Richmond, VA, Chicago, IL and Chandler, AZ. This is a 12 + month contract position.

Responsibilities:
  • Support of engineering teams under the Service Request Fulfillment (SRF) umbrella
  • Responsible for end-to-end ITIL change management
  • Act as a gateway between engineering teams and application owners by managing a high volume of changes from creation to closure within ITSM Remedy
  • Exhibit strict organizational skills in an environment with constant shifting priorities
  • Interface directly with internal stakeholders and external suppliers/providers, architecture, product engineering, product management, and business management
  • May interface with various levels of senior management
  • Adherence and use of standards, product sets, templates, systems, and artifacts

Requirements:
  • 3-5 years of experience working in Change Management space
  • B.S. degree in Computer Science, Engineering, Business or equivalent
  • Foundational knowledge of ITIL processes
  • Self-starter, self-directed and shows initiative
  • Working knowledge of JIRA/Confluence
  • Experience working in an Agile environment
  • Microsoft Excel Power Point experience
  • Demonstrated ability to reduce process complexities
  • Organized and detail oriented
  • Accountable and can hold others accountable (professionally)
  • Ability to partner with others for the good of the initiative
  • Must have strong analytical skills
  • Implementation knowledge of Agile framework SCRUM ceremonies for project planning and work prioritization
  • Participated in design, implementation, or operations process of major IT projects
  • Strong communication and problem-solving skills
  • Able to work on their own and successfully in team settings in various sizes and locations

Desired skills:
  • ITSM experience
  • Financial services (Insurance, Banking, Investment banking)

Pay Range: $45.63 - $53.63

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply

About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
• ccess to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• ccess to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.