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Job File Coordinator
2 months ago
Benefits:
401(k) matching
Dental insurance
Health insurance
Vision insurance
SERVPRO of North Naples Job File Coordinator
Do you love helping people through difficult situations?
Then, don’t miss your chance to join our Franchise as a new Job File Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”
We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero
Primary Responsibilities
Answering phones and customer intake
Perform detailed and accurate data entry into the Customer Management system
Prepare emails and written correspondence
Create and maintain spreadsheets including Google Sheets and Excel
Support with assembling job files and completing quality reviews
Communicate with key stakeholders within the job production process
Assist other departments as needed
Qualifications
1+ year(s) of administrative or office-related experience
Experience in service industry environment a plus
Possess polite, confident, and excellent customer service skills, including listening and questioning skills
Excellent organizational skills and strong attention to detail
Capability to work in a fast-paced, team-oriented office environment
Proficient in Google Sheets and Google documents
Ability to learn new software, including Xactimate® and proprietary software
Minimum of HSD/GED
Able to successfully complete a background check subject to applicable law
Hours
40 hours/week, flexible to work overtime when required
8:30 am to 5:00 pm
Pay Rate
Competitive pay based on experience
Benefits
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
SERVPRO of North Naples is an EOE M/F/D/V employer
Each SERVPRO® Franchise is Independently Owned and Operated. Revised 08.22
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.