Sales & Events Coordinator

4 days ago

Naples, United States Staybridge Naples Full time

As a family-owned business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement.

The Sales & Events Coordinator will provide high-level administrative support by conducting research, preparing statistical reports, resolving guest issues, performing clerical functions such as preparing correspondence internal and external, managing function room events, and group blocks, and providing hotel tours for prospective clients. Other key responsibilities include being on the property prior to and during events to ensure proper execution per the details of the Contract and Banquet Event Order (BEO). This requires the Sales & Events Coordinator to have open work availability including the ability to work nights and weekends as business needs dictate. Other miscellaneous tasks may be assigned by the General Manager and Director of Sales. Given that the Sales & Events Coordinator is a liaison between Naples Hotel Group and its clients, excellent writing skills, concise verbal communication, and listening skills are necessary.

Benefits for full-time associates

  • 2 weeks of vacation pay your first year
  • 4 sick days/year
  • 2 hours paid volunteer time/month
  • Holiday pay
  • Medical, dental, and vision insurance plan options
  • Short term disability, long term disability, and life insurance plan options
  • 401k retirement plan
  • Discounts on hotel rooms worldwide
  • Direct deposit payroll
Essential Duties and Responsibilities:
  • Responsible for taking booking inquiry information via phone/email/RFP sites, qualifying the business, and preparing paperwork including business evaluations, proposals, contracts, BEOs, and Event Checks.
  • Generate Group Room and Function Room leads through internet research & telemarketing.
  • Update & maintain sales database Delphi. FDC.
    • Record account activity, call reports, traces, and Group Rooms Control Log by the due date in Delphi.FDC.
    • Meet or exceed weekly, monthly & quarterly sales task goals.
  • Organize, file, and retrieve documents in appropriate files to maintain essential records used in the department operation.
    • Update Weekly Sales Report, Business Plan Group & BT Account actuals, & NHG Special Event Calendar weekly/monthly/quarterly as directed by General Manager.
  • Responsible for creating Group Blocks within property PMS System & property Revenue Management System
  • Responsible for managing group blocks including reservation requests, rooming list entry, group wash, and other applicable group procedures required by Naples Hotel Group and the property-specific Brand.
  • Assist customers with meeting planning from inquiry to execution.
  • The sales & events coordinator may be required to be on property during function room events held at the hotel. This may require night and weekend availability as scheduled by the hotel General Manager.
  • Participate in daily, weekly, and monthly meetings as assigned by General Manager.
  • Coordinate cross-departmental communications for daily arrivals through oral and written instruction. Including confidently planning and conducting property tours with clear communication of hotels' amenities.
  • Ensure the prompt servicing of groups and accounts
  • Take the initiative to support other departments and be willing to cross-train and cover the Front Desk as assigned by the General Manager.
  • Periodically participate in sales blitz' in conjunction with Regional Sales Manager and/or General Manager.
  • Required to complete training assigned/required by Naples Hotel Group and property-specific Brand.
  • Uses various computer word processing and other software packages to enter data, and produce contracts, correspondence, forms, memorandum, and other documents.
  • Guest Satisfaction is of highest priority This associate must follow all guidelines and training set forth by management and the hotel-specific brand.
  • Perform other duties as required or assigned.
Education and/or Work Experience Requirements:

Standard Qualifications:
  • High School Diploma or equivalent
  • Read, write, and speak English fluently
Additional Qualifications:
  • Excellent oral and written communication skills
  • Interpersonal and time management skills
  • Guest relation and problem-solving/ service recovery skills
  • Work varied shifts, including nights, weekends, and holidays
  • Hour Required: This is a salaried position; 40-50 hours per week are required
  • Proficiency with Microsoft Office 365 programs
  • Appropriate professional appearance and demeanor (specific standards available).
  • Passion for excellence and exceeding expectations
  • Attention to detail, organizational skills, and follow-through are a must
  • Love to learn
Physical Requirements

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools, or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include a close vision of a computer screen.

Other Requirements:
  • Regular attendance in conformance with the standards, which may be established by Naples Hotel Group from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
  • Upon employment, all employees are required to fully comply with Naples Hotel Group rules and regulations for the safe and efficient operation of the hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

*Employment is conditional on candidate's successful completion of pre-hire drug and background screening*

Naples Hotel Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

  • Event Coordinator

    2 weeks ago

    Naples, United States Kava Luv Full time

    Kava Luv is looking for the newest member of our growing company! **Responsibilities**: **Event Planning and Development-** - Conceptualize and develop a variety of events that align with the kava bar's brand and customer interests. - Plan events for regular weekly occurrences, holidays, and special occasions. **Marketing and Promotion-** - Collaborate...

  • Events Coordinator

    3 weeks ago

    Naples, United States Michaels Stores, Inc. Full time

    Store - NAPLES-SOUTH, FL Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout...

  • Event Coordinator at Kava Luv

    2 weeks ago

    Naples, United States Kava Luv Full time

    Job DescriptionJob DescriptionKava Luv is looking for the newest member of our growing company!We are seeking a creative and organized Event Manager to join our team at our kava bars in Naples, Florida. The ideal candidate will be responsible for conceptualizing and executing a diverse range of events, from weekly gatherings to holiday celebrations. This...

  • Event Coordinator at Kava Luv

    2 weeks ago

    Naples, United States Kava Luv Full time

    Job DescriptionJob DescriptionKava Luv is looking for the newest member of our growing company!We are seeking a creative and organized Event Manager to join our team at our kava bars in Naples, Florida. The ideal candidate will be responsible for conceptualizing and executing a diverse range of events, from weekly gatherings to holiday celebrations. This...

  • Marketing Events Coordinator

    4 weeks ago

    Naples, United States Bath Planet Full time

    Job DescriptionJob DescriptionMarketing Events CoordinatorBath Planet is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling...

  • Sales Coordinator

    2 weeks ago

    Naples, United States Discovery Village at Naples - IL Full time

    **About Discovery Senior Living** Discovery Senior Living ranks prominently among the 5 largest senior housing providers in the US, and is nationally renowned for designing, developing, marketing, and operating a multi-brand portfolio of upscale, luxury senior-living communities. With over 250 communities in nearly 40states, and 15,000 dedicated employees,...

  • Sales and Marketing Coordinator

    1 week ago

    Naples, United States LaPlaya Beach & Golf Resort, a Noble House Resort Full time

    Job Type Full-timeDescriptionWORK in PARADISE:Ranked #5 of the Best Hotels & Resorts in Florida and the only Naples Resort in the Top 20. LaPlaya Beach Resort & Club, located directly on the beautiful Gulf of Mexico, offers excellent career opportunities to caring hospitality professionals who provide the finest services in Naples.The JOB: Sales and...

  • Sales & Catering Coordinator

    3 weeks ago

    NAPLES, United States Great Wolf Lodge Full time

    Pay: $22 per hourAt Great Wolf the Sales and Catering Coordinator provides support to clients and Lodge sales teams to enable successful achievement of revenue, quality and repeat business targets.Essential Duties & ResponsibilitiesComplete administrative tasks supporting all group sales efforts as assigned by the DOSC director of sales and catering...

  • Sales & Catering Coordinator

    3 weeks ago

    Naples, United States Great Wolf Lodge Full time

    Pay: $22 per hourAt Great Wolf the Sales and Catering Coordinator provides support to clients and Lodge sales teams to enable successful achievement of revenue, quality and repeat business targets.Essential Duties & ResponsibilitiesComplete administrative tasks supporting all group sales efforts as assigned by the DOSC director of sales and catering...

  • Sales & Catering Coordinator

    3 weeks ago

    Naples, United States Great Wolf Lodge Full time

    Pay: $22 per hourAt Great Wolf the Sales and Catering Coordinator provides support to clients and Lodge sales teams to enable successful achievement of revenue, quality and repeat business targets.Essential Duties & ResponsibilitiesComplete administrative tasks supporting all group sales efforts as assigned by the DOSC director of sales and catering...

  • Sales and Marketing Coordinator

    1 week ago

    Naples, United States LaPlaya Beach & Golf Resort, a Noble House Resort Full time

    Job Type Full-time Description WORK in PARADISE: Ranked #5 of the Best Hotels & Resorts in Florida and the only Naples Resort in the Top 20. LaPlaya Beach Resort & Club, located directly on the beautiful Gulf of Mexico, offers excellent career opportunities to caring hospitality professionals who provide the finest services in Naples. The JOB:Sales and...

  • Meeting and Event Specialist, Sr

    2 weeks ago

    Naples, Florida, United States Arthrex Full time

    Requisition ID: 60058 Title: Meeting and Event Specialist, Sr. Division: Arthrex, Inc. (US01) Location: Naples, FL. Main Objective: The Meeting & Event Specialist is responsible for negotiating, planning, scheduling and managing corporate meetings and events, sales trainings and other hi-level corporate meetings. Serves as liaison to internal clients while...

  • Sales and Marketing Coordinator

    1 week ago

    Naples, United States Noble House LaPlaya Beach & Golf Resort Full time

    WORK in PARADISE:Ranked #5 of the Best Hotels & Resorts in Florida and the only Naples Resort in the Top 20. La. Playa Beach Resort & Club, located directly on the beautiful Gulf of Mexico, offers excellent career opportunities to caring hospitality Marketing Coordinator, Marketing, Sales, Sales Coordinator, Coordinator, Hospitality, Business Services

  • Event & Banquet Coordinator - Paradise Coast Sports Complex

    4 weeks ago

    Naples, United States The Sports Facilities Companies Full time

    Job DescriptionJob DescriptionEVENT & BANQUET COORDINATOR - Paradise Coast Sports ComplexSports Facilities Management, LLCLOCATION: Naples, FLDEPARTMENT: EVENTS/FOOD & BEVERAGE REPORTS TO: EVENTS/FOOD & BEVERAGE DIRECTORSTATUS: FULL-TIME (EXEMPT)ABOUT THE COMPANY:Paradise Coast Sports Complex is a premier sport, recreation and entertainment destination...

  • Event & Banquet Coordinator - Paradise Coast Sports Complex

    4 weeks ago

    Naples, United States The Sports Facilities Companies Full time

    EVENT & BANQUET COORDINATOR - Paradise Coast Sports ComplexSports Facilities Management, LLC LOCATION: Naples, FL DEPARTMENT: EVENTS/FOOD & BEVERAGE REPORTS TO: EVENTS/FOOD & BEVERAGE DIRECTORSTATUS: FULL-TIME (EXEMPT)ABOUT THE COMPANY: Paradise Coast Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health...

  • Sales & Catering Coordinator

    3 weeks ago

    NAPLES, Florida, 34117, Collier County, FL, United States Great Wolf Lodge Full time

    Pay: $22 per hourAt Great Wolf the Sales and Catering Coordinator provides support to clients and Lodge sales teams to enable successful achievement of revenue, quality and repeat business targets.Essential Duties & ResponsibilitiesComplete administrative tasks supporting all group sales efforts as assigned by the DOSC director of sales and catering...

  • Activities and Events Coordinator

    6 days ago

    Naples, United States Aston Gardens at Pelican Marsh Full time

    Job DescriptionJob DescriptionDISCOVER YOUR PURPOSE!At Aston Gardens at Pelican Marsh, a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents. About Discovery Senior LivingDiscovery Senior Living ranks prominently among the 5 largest senior housing providers in...

  • Activities and Events Coordinator

    1 week ago

    Naples, United States Aston Gardens at Pelican Marsh Full time

    Job DescriptionJob DescriptionDISCOVER YOUR PURPOSE!At Aston Gardens at Pelican Marsh, a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents. About Discovery Senior LivingDiscovery Senior Living ranks prominently among the 5 largest senior housing providers in...

  • Activities and Events Coordinator

    3 days ago

    Naples, United States Discovery Senior Living Full time

    DISCOVER YOUR PURPOSE! At Aston Gardens at Pelican Marsh, a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents. About Discovery Senior Living Discovery Senior Living ranks prominently among the 5 largest senior housing providers in the US and is nationally...

  • Sales and Catering Manager

    4 weeks ago

    Naples, United States TPI Hospitality Full time

    Job Title: Sales & Catering ManagerCompany: Compass by Margaritaville Hotel NaplesLocation: Naples, FLJob Type: Full-timeOverview:As the Sales & Catering Manager at Compass by Margaritaville Hotel Naples, you will play a crucial role in building our hotel business and executing the calendar of events for The Backyard, our premier event space. You will...