Technical Support Coordinator

1 month ago


Newark, United States Vi Living Full time

The Technical Support Coordinator position at Vi involves providing technical support and training to residents and staff on various computer hardware, software applications, and other technology products. Additionally, this role includes managing and coordinating resident technology support resources, addressing staff technology support tickets, and supporting various technologies in community spaces. The ideal candidate will have strong technical proficiency, excellent troubleshooting skills, outstanding customer service skills, and the ability to effectively create and teach in-person and virtual training. A minimum of 1 year of user support and training experience is required, along with a solid working knowledge of computer hardware, software, and peripherals. A degree in Computer Science, Information Technology, or a related field is preferred.



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