Technical Support Analyst Level II
2 months ago
In this role you will provide technical support to clients regarding the resolution of product hardware software and operating system issues via phone or remote access
Support end users including installation upgrades maintenance troubleshooting and diagnostics to determine solutions and alternatives.
Management and/or troubleshooting of the following technologies:
- Azure Cloud
- Microsoft Windows Server
- Remote Desktop Services (MultiServer Farm w/ Secure Gateway)
- Active Directory and Group Policy
- Microsoft Exchange and/or Office 365 Exchange Online
- Remote Access VPNs
- 8x8 Phone system
- Mobile devices (Apple and Samsung)
- Intune (Autopilot)
Qualifications:
- 5 years of Desktop Technical Support or related experience.
- Provides support to end users with an enthusiastic attitude to analyze troubleshoot and resolve issues to customers satisfaction.
- Experience with any of the following: ConnectWise Solarwinds Cisco
- Networking Infrastructure including WIFI (WAPS) Firewalls Switches VPN SDWAN
- Good understanding of Active Directory: users/groups and Office 365 Administration.
- PC/Workstation migration and setup
- Experience with Office 365 and Microsofts Software/Applications.
- Windows Server and workstation and MACS knowledge.
- Knowledge of networking fundamentals (TCP/IP subnetting routing) and essential server administration (Active Directory user/group management Exchange mailbox creation)
- Ability to troubleshoot and configure hardware such as printers laptops etc.
- Good understanding of firewalls to get clients remotely connected with VPN.
- Experience working with and providing support utilizing Remote Management Tools.
-
Technical Support Specialist
2 weeks ago
Newark, Delaware, United States Analytic Search Full timeJob Title: Technical Support Analyst Level IIIn this role, you will provide technical support to clients, resolving product hardware, software, and operating system issues via phone or remote access. Your expertise will be utilized to troubleshoot and diagnose issues, ensuring seamless support to our clients.Key Responsibilities:Provide technical support to...
-
Technical Support Analyst
4 weeks ago
Newark, United States Analytic Search Group Full timeJob Description In this role you will provide technical support to clients regarding the resolution of product hardware, software and operating system issues via phone or remote access Support end users, including installation, upgrades, maintenance, troubleshooting, and diagnostics to determine solutions and alternatives. Management and/or troubleshooting...
-
Technical Support Analyst
2 weeks ago
Newark, United States Analytic Search Group Full timeIn this role you will provide technical support to clients regarding the resolution of product hardware, software and operating system issues via phone or remote accessSupport the end users, including installation, upgrades, maintenance, troubleshooting, and diagnostics to determine solutions and alternatives.Management and/or troubleshooting of the...
-
Technical Support Analyst
1 week ago
newark, United States Analytic Search Full timeIn this role you will provide technical support to clients regarding the resolution of product hardware, software and operating system issues via phone or remote accessSupport the end users, including installation, upgrades, maintenance, troubleshooting, and diagnostics to determine solutions and alternatives.Management and/or troubleshooting of the...
-
Technical Support Specialist
2 months ago
Newark, United States Analytic Search Full timeIn this role you will provide technical support to clients regarding the resolution of product hardware, software and operating system issues via phone or remote accessSupport the end users, including installation, upgrades, maintenance, troubleshooting, and diagnostics to determine solutions and alternatives.Management and/or troubleshooting of the...
-
Technical Support yst Level II
4 weeks ago
Newark, United States ytic Search Full timeIn this role you will provide technical support to clients regarding the resolution of product hardware software and operating system issues via phone or remote accessSupport end users including installation upgrades maintenance troubleshooting and diagnostics to determine solutions and alternatives.Management and/or troubleshooting of the following...
-
Technical Support yst Level II
3 weeks ago
Newark, United States ytic Search Full timeIn this role you will provide technical support to clients regarding the resolution of product hardware software and operating system issues via phone or remote accessSupport end users including installation upgrades maintenance troubleshooting and diagnostics to determine solutions and alternatives.Management and/or troubleshooting of the following...
-
Management Analyst II
2 weeks ago
Newark, Delaware, United States DelDOT Full timeDelDOT Management Analyst IIDelDOT is seeking a highly skilled Management Analyst II to join our team. As a key member of our organization, you will play a critical role in analyzing and improving our operations, programs, and services.Key Responsibilities:Conduct studies to evaluate operations, programs, services, policies, and procedures to determine...
-
Technical Support yst Level II
1 month ago
Newark, United States ytic Search Full timeIn this role you will providetechnical support to clients regarding the resolution of producthardware software and operating system issues via phone or remoteaccessSupport end users includinginstallation upgrades maintenance troubleshooting and diagnosticsto determine solutions andalternatives.Management and/ortroubleshooting of the...
-
Management Analyst II
3 weeks ago
Newark, Delaware, United States DelDOT Full timeAbout the RoleWe are seeking a highly skilled Management Analyst II to join our team at the Department of Health and Social Services (DHSS). As a key member of our team, you will play a critical role in improving the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations.Key...
-
QC Analyst II
3 weeks ago
Newark, United States TalentBurst, Inc. Full timeTitle: QC Analyst II (Reviewer) Location: Newark, CA 94560 Duration: 4+ Months JOB SUMMARY: The QC Analyst II of analytical team will be responsible for testing of in-process, lot release and stability samples for various commercial and clinical drug products. Author and revise SOPs, deviations, CRs and LIRs. Areas of responsibility include but are not...
-
Technical Support Specialist
2 weeks ago
Newark, Delaware, United States Analytic Search Group Full timeJob DescriptionIn this role, you will provide technical support to clients regarding the resolution of product hardware, software, and operating system issues via phone or remote access. Your primary responsibility will be to support end-users, including installation, upgrades, maintenance, troubleshooting, and diagnostics to determine solutions and...
-
Technical Product Support Specialist
2 weeks ago
Newark, Delaware, United States CAI Full timeJob SummaryThe Technical Product Support Analyst is responsible for providing advanced support for software applications within an organization.This role involves troubleshooting complex issues, collaborating with cross-functional teams, and ensuring the optimal performance and usability of business-critical applications.Key ResponsibilitiesProvide...
-
Technical Support Specialist
2 weeks ago
Newark, Delaware, United States DecisivEdge Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team at DecisivEdge. In this role, you will be responsible for providing technical support to users, troubleshooting hardware, software, and networking issues, and assisting with system upgrades.This is a critical role in our Newark office, and you will have the opportunity to...
-
Business Controls Analyst II
7 days ago
Newark, Delaware, United States City National Bank Full timeJob SummaryWe are seeking a highly skilled Business Controls Analyst II to join our team at City National Bank. As a key member of our Business Control Office, you will play a critical role in ensuring the effective management of operational risk and compliance across the organization.Key ResponsibilitiesCollaborate with Business Control Managers and Risk...
-
Pharmacy Technician Level II
2 weeks ago
Newark, Delaware, United States ChristianaCare Full timePharmacy Technician Level II Job DescriptionChristianaCare is seeking a highly skilled Pharmacy Technician Level II to join our team in Newark, Delaware.Job Summary:The Pharmacy Technician Level II will support the Department of Pharmacy Services with a focus on accuracy, timeliness, and patient safety.Key Responsibilities:Manage current hazardous and...
-
Pharmacy Technician Level II
2 weeks ago
Newark, Delaware, United States ChristianaCare Full timePharmacy Technician Level II Job DescriptionChristianaCare is seeking a highly skilled Pharmacy Technician Level II to join our team in Newark, Delaware.Job Summary:The Pharmacy Technician Level II will play a critical role in supporting the Department of Pharmacy Services with a focus on accuracy, timeliness, and patient safety.Key Responsibilities:Manage...
-
Management Analyst II
5 months ago
Newark, United States DelDOT Full timeIntroduction Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families...
-
Pharmacy Technician Level II
2 weeks ago
Newark, Delaware, United States ChristianaCare Full timeJob Title: Pharmacy Technician Level IIChristianaCare is seeking a highly skilled Pharmacy Technician Level II to join our team in Newark, Delaware.Job Summary:We are looking for a detail-oriented and organized individual to assist our pharmacists in research activities, including initiation of study protocols, education, and training of pharmacy staff,...
-
Financial Specialist
2 weeks ago
Newark, New Jersey, United States Forfeiture Support Associates , LLC Full timeJob Title: Financial Specialist - Asset Forfeiture SupportForfeiture Support Associates, LLC is seeking a highly skilled Financial Specialist to support the United States Attorney's Office (USAO) in their asset forfeiture efforts.Job Summary:The Financial Specialist will provide critical support in conducting pre-seizure analysis, developing exit strategies,...