Field Support Technical Specialist

2 months ago

Tampa, United States Nordex Full time

Do you want to be part of an agile team where colleagueship truly matters?

As a global company, we interact with a variety of people and cultures. Integrity, Respect, Colleagueship and Ownership are the unifying force for all departments and regions around the world. It's the individual that defines the team. And it's the team that makes the difference. Join the #TEAMNORDEX and shape the future of energy with us.

Position Summary:

As a Field Support Technical Specialist, you will be supporting and leading field corrective actions to minimize turbine downtime and will travel to wind farms for on-site training and troubleshooting as needed.

Responsibilities:

  • Supports field Technicians with turbine troubleshooting.
  • Provides new sites with instruction, guidance, and implementation of internal processes.
  • Works with new Site Management and Technician teams to successfully perform day-to-day functions to higher levels of performance.
  • Provides on-site training and evaluation of Technicians for the development and completion of Technical Training on-the-job demonstrations required through appropriate training levels.
  • Available for dispatch to support and/or lead field corrective actions.
  • Supports O&M windfarms with turbine control issues.
  • Evaluates turbine-specific problems and offer suggestions for turbine solutions.
  • Evaluates turbine component failures and communicate problems via Service Now.
  • Works closely with Technical Services to build a strong working knowledge of multiple platforms and models of Wind Turbine Generators.
  • Supports and leads field corrective actions to minimize turbine downtime both remotely and at wind farms.
  • Utilizes Service Now to manage and organize communication, guidance, prioritization, and resolutions of Turbine issues.
  • Analyzes control data to evaluate turbine problems.
  • Works closely with other groups and organizations to establish improvements, data generation, training updates, and documentation.
  • Understands strongly internal processes, systems, and reports.
  • Works proficiently with MS Office suite. (Excel, Outlook, Power BI, Project, etc.)
  • Other responsibilities as assigned
Direct Reports:

No direct reports

Requirements:
  • BA degree in Electrical or Mechanical Engineering preferred
  • Minimum of a 2-year technical degree in electrical or electronics, or equivalent work experience
  • Ability to read schematics to diagnose electrical and mechanical problems
  • Ability to manage several activities/projects at once to organize and prioritize work, prepare plans and meet deadlines
  • Ability to coordinate teams to perform inspections and repairs
  • Ability to successfully interact with all organizational levels
  • Ability to grasp complex concepts and offer solutions to turbine problems
  • Experience solving technical problems on electrical generating equipment preferred
  • Wind Farm Erection and Commissioning experience preferred
  • Wind Turbine Generator (WTG) experience preferred
  • Electrical generation experience preferred
  • Ability to work within assigned systems to coordinate repairs, troubleshoot, and record all data for use in reporting and further data analysis.
  • Must be willing to travel to wind farms for on-site training and troubleshooting as required
  • Work-based on 8 or 12-hour rotating shifts
  • Flexibility to work overtime
  • Ability to meet specific OSHA and ANSI weight limits of 265lbs. max.
  • Must be able to pass a pre-employment physical administered by a medical examiner to ensure ability to safely perform job functions and meet the physical demands of the position
  • Driving is an essential function of the job. Must possess a full valid driver's license and be insurable under our auto insurance policy. This position will be subject to periodic driver's abstract checks to confirm continued insurability.


In addition to the opportunity to make our world a little more sustainable, we offer you:

*Some offers may vary by location

Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws.

ABOUT THE NORDEX GROUP

The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 35 years. With more than 52 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National subsidiaries in more than 30 markets and production facilities in Germany, Spain, Brazil, the USA, Mexico and India offer our more than 10,200 employees the opportunity for international and intercultural cooperation.

We are growing and together driving forward the expansion of alternative energies worldwide - if you wish, from now on with you. Join the #TeamNordex

We look forward to receiving your application To make it more convenient for you, we are happy to receive your application without a cover letter.

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