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Technical Support Specialist

2 months ago

Tampa, Florida, United States TEKsystems Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring that their issues are resolved in a timely and professional manner.

Key Responsibilities:
  • Provide technical support to customers via phone, email, and chat
  • Troubleshoot and resolve technical issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track customer issues and resolutions
  • Stay up-to-date with the latest technology and software
Requirements:
  • High school diploma or equivalent required
  • 1+ years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Knowledge of technical software and hardware
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
Why Join Our Team?

We are a leading provider of IT services and solutions, and we are committed to delivering exceptional results to our customers. As a Technical Support Specialist, you will have the opportunity to work with a talented team of professionals who are passionate about delivering outstanding service.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional technical support, we encourage you to apply for this exciting opportunity.