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OCME Support Services Specialist

3 months ago

Burlington, United States State of Vermont Full time
Overview

This is designed to support families of decedent's investigated by the OCME and support OCME staff and investigators interacting with families.

Examples of work:
Provide outreach services to families of decedent's investigated by the OCME.
Directly contact family members and/or respond to their inquiries, shortly after the death (day/days) and again weeks/months later, serving as their continued point of contact for general information
following the initial scene investigation, such as information about OCME procedures and case status, and funeral/cremation processes.
Assist with answering in-coming calls to the OCME during regular business hours to identify families that need a higher level of support and triage calls to other OCME staff.
Assist with developing informational, educational, or outreach materials (e.g., written or web-based) Determine what type of services families need and assist them with establishing those services as able.
Establish a rapport with families that facilitates healthy bereavement and successful information exchange and link them with community or professional services, such as grief and trauma support, tissue donation services or research groups, scene clean-up and pet placement, crime victim
services, survivor support groups, and economic services for decedent disposition, etc.
Develop and maintain excellent working relationships and coordinate with the state victim services specialists, local hospital social workers/decedent affairs specialists, and local funeral directors to meet the family's needs.
Assist the OCME in gathering additional insight into the behavioral, psychological, or environmental factors contributing to the decedent's injury and their social determinants of health.
Identify survivors interested in and willing to participate in additional conversations and data gathering
Identify and/or design screening tools and interview content and procedures for various types of
fatalities to supplement data used by local, state, and federal initiatives, including but not limited to injury and violence prevention grants and programs, state Fatality Review Teams, or other entities.
Perform detailed interviews with engaged survivors weeks to months following deaths of unnatural manner and undetermined cause (e.g., suicide, overdose, domestic violence-related, maternal, and child fatalities) and participate in use of these data for public health initiatives.


Duties will be performed under the direction of the Chief Medical Examiner (or their designee), supervised by the Assistant Medical Examiner Coordinator.

This position is limited service but is a full-time position with benefits. It is supported by grants that we expect will continue into the future.

Who May Apply

This position, OCME Support Services Specialist - Limited Service (Job Requisition #50034), is open to all State employees and external applicants. It is a Limited Service position, which is non-tenured and authorized for a specific period of time. Limited Service positions are established for specially funded projects or programs.

If you would like more information about the duration of this position or other details, please contactlauri.mcgivern@vermont.gov.
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors

Duties are performed in an office setting at the OCME in Burlington, VT, by telework as approved by the employee's direct supervisor or Chief Medical Examiner, and occasionally in the field. Cases will include regular exposure to death investigations and scene photographs, stories of traumatic events, and grieving persons in crisis. The successful employee must be resilient and able to work in stressful situations. Frequent conversations with emotionally distraught people in grief, crisis, and other difficult situations should be expected.

Minimum Qualifications

Master's degree in human services or related field and one (1) year or more experience working with those experiencing trauma, grief, or bereavement.

OR

Bachelor's degree in human services or related field and three (3) years or more experience working with those experiencing trauma, grief, or bereavement.

Preferred Qualifications

Master's degree in a field related to human services and at least 5 years of experience working with people experiencing acute trauma, grief, or bereavement, including both in-person and remote (telework) experience.

Special Requirements

This position will have access to sensitive investigative and healthcare information, including matters involving ongoing criminal investigation, that must remain confidential.

Duties must be performed without bias or prejudiced against any person on the basis of race, religion, color, sex, national origin, age, disability, marital status, veteran status, citizenship, genetic information, or any other characteristic protected by law.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

  • 80% State paid medical premium
  • Dental Plan at no cost for employees and their families
  • Flexible Spending healthcare and childcare reimbursement accounts
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation457(b) plan
  • Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
  • Low cost group life insurance
  • Tuition Reimbursement
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.