Current jobs related to Help Desk Support technician. - Madison - RIT Solutions, Inc.

  • Help Desk Specialist

    7 hours ago

    Madison, Wisconsin, United States AE Business Solutions Full time

    Help Desk Technician Job DescriptionWe are seeking a skilled Help Desk Technician to join our team at AE Business Solutions. As a Help Desk Technician, you will be responsible for providing technical support to our clients and resolving issues in a timely and efficient manner.Key Responsibilities:Provide technical support to clients via phone, email, and...

  • Help Desk Support

    1 month ago

    Madison, United States TEKsystems Full time

    Description: We are seeking a Helpdesk Technician to provide technical support for a top client based in Madison, WI. The environment includes Windows 10 desktops, Office 365, and various specialized applications. The role involves supporting over 10,000 users across several locations. Key Responsibilities: Provide technical support for Windows 10,...

  • Help Desk Support Specialist

    4 days ago

    Madison, Wisconsin, United States Creative Financial Staffing Full time

    {"title": "Help Desk Analyst", "description": "About the RoleWe are seeking a skilled Help Desk Analyst to join our team at Creative Financial Staffing. As a Help Desk Analyst, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our systems.Key ResponsibilitiesManage and troubleshoot systems and...

  • Help Desk Support Specialist

    2 weeks ago

    Madison, Wisconsin, United States Creative Financial Staffing Full time

    Job SummaryWe are seeking a skilled Help Desk Analyst to join our team at Creative Financial Staffing. As a Help Desk Analyst, you will be responsible for providing technical support to our clients and ensuring the smooth operation of our IT systems.Key ResponsibilitiesTechnical Support: Provide timely and effective technical support to clients via phone,...

  • Help Desk Support

    4 weeks ago

    MADISON, United States TEKsystems Careers Full time

    *Description:* This client is seeking someone to work on there helpdesk team. Their environment is Win 10 on the desktop, O365 and various inmate related applications. A lot of the support calls will range from basic password resets, to internet connectivity to issues sending/receiving emails. he ideal candidate will have 1 + years of helpdesk experience...

  • Help Desk Technician

    3 weeks ago

    Madison, United States REDLEO SOFTWARE INC. Full time

    Help Desk Enginner / IT Support AdminMust be local to WI - Day 1 onsite at MadisonMadison, WIContract Long Term100% Onsite (5 days a week). Helpdesk Roles (6+ years)Hardware and Software SupportAble to be onsite in Madison, WI 100% of the time (5 days a week)ITIL 4ITSMCompTIA A+PMP

  • Help Desk Support

    4 weeks ago

    Madison, United States Teksystems Full time

    Description:This client is seeking someone to work on there helpdesk team. Their environment is Win 10 on the desktop, O365 and various inmate related applications. A lot of the support calls will range from basic password resets, to internet connectivity to issues sending/receiving emails. he ideal candidate will have 1 + years of helpdesk experience...

  • Help Desk Analyst

    3 weeks ago

    Madison, Wisconsin, United States Focused HR Solutions Full time

    Job Summary:Focused HR Solutions is seeking a highly skilled Help Desk Analyst to join our team in Madison, WI. As a Help Desk Analyst, you will be responsible for providing technical support and resolving complex IT issues related to hardware and software.Key Responsibilities:Perform root cause analysis and issue resolution of complex IT issues related to...

  • Help Desk

    6 days ago

    Madison, United States Beacon Technologies Full time $17 - $19

    Beacon Technologies is seeking a Help Desk III Technician for our client partner. This position is currently remote; however, position status is subject to change. Candidate must be available to be onsite at the Madison, WI office for the first full week (possibly 2 weeks) of training. After the first week (or 2 weeks) of onsite training, the candidate will...

  • Help Desk Specialist

    2 days ago

    Madison, Wisconsin, United States Randstad Full time

    Job SummaryWe are seeking a skilled Help Desk Specialist to join our team at Randstad. As a Help Desk Specialist, you will be responsible for providing technical support to end-users, troubleshooting and resolving technical issues, and documenting and tracking problems to ensure timely resolution.Key ResponsibilitiesProvide technical support to end-users via...

  • Help Desk Specialist

    4 days ago

    Madison, Wisconsin, United States Novalink Solutions Full time

    Job Title: Help DeskAt Novalink Solutions, we are seeking a highly skilled and experienced Help Desk professional to join our team. As a Help Desk specialist, you will be responsible for providing top-notch technical support to our customers and staff.Key Responsibilities:Provide timely and effective technical support to customers and staff via phone, email,...

  • Help Desk Specialist

    3 days ago

    Madison, Wisconsin, United States Randstad Full time

    Job SummaryWe are seeking a skilled Help Desk Specialist to join our team at Randstad. As a Help Desk Specialist, you will be responsible for providing technical support to end-users, troubleshooting and resolving technical issues, and documenting and tracking problems to ensure timely resolution.Key ResponsibilitiesProvide technical support to end-users via...

  • Help Desk Support

    4 weeks ago

    Madison, WI, United States TEKsystems Careers Full time

    *Description:* This client is seeking someone to work on there helpdesk team. Their environment is Win 10 on the desktop, O365 and various inmate related applications. A lot of the support calls will range from basic password resets, to internet connectivity to issues sending/receiving emails. he ideal candidate will have 1 + years of helpdesk experience...

  • Help Desk Specialist

    7 days ago

    Madison, Wisconsin, United States Focused HR Solutions Full time

    Help Desk Analyst OpportunityWe are seeking a skilled Help Desk Analyst to join our team at Focused HR Solutions. As a Help Desk Analyst, you will be responsible for providing technical support and assistance to our clients.Key Responsibilities:Provide timely and effective technical support to clients via phone, email, or in-personIdentify and resolve...

  • Help Desk Specialist

    4 days ago

    Madison, Wisconsin, United States CapB InfoteK Full time

    Job Title: Help DeskFor one of our projects, we need a Help Desk professional with 3-5 years of experience.Responsibilities:Provides technical support to end users on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, email, and personnel requests for technical support.Documents, tracks, and monitors the...

  • Help Desk Support Tech

    4 weeks ago

    Madison, WI, United States TEKsystems Careers Full time

    This client is seeking someone to work on there helpdesk team. Their environment is Win 10 on the desktop, O365 and various inmate related applications. A lot of the support calls will range from basic password resets, to internet connectivity to issues sending/receiving emails. he ideal candidate will have 1 + years of helpdesk experience supporting...

  • Help Desk Technician

    24 hours ago

    Madison, United States AE Business Solutions Full time

    **This position is Remote for current WI Residents Only. Onboarding will be 100% onsite**Top Skills: Prior Help desk experienceSCCMAbility to troubleshoot and resolve issues quicklyAble to work independently in a highly collaborative environmentFast and accurate typingAdditional Details:MUST be a WI residentThis position is currently remote. However,...

  • Help Desk Technician

    19 hours ago

    Madison, United States AE Business Solutions Full time

    **This position is Remote for current WI Residents Only. Onboarding will be 100% onsite**Top Skills: Prior Help desk experienceSCCMAbility to troubleshoot and resolve issues quicklyAble to work independently in a highly collaborative environmentFast and accurate typingAdditional Details:MUST be a WI residentThis position is currently remote. However,...

  • Help Desk Specialist

    3 days ago

    Madison, Wisconsin, United States Tanson Corp Full time

    Job SummaryWe are seeking a highly skilled Help Desk III to join our team at Tanson Corp. The successful candidate will be responsible for providing top-notch technical support to our customers, troubleshooting and resolving issues quickly and efficiently.Key ResponsibilitiesProvide exceptional customer service via phone, email, and in-person...

  • Help Desk Specialist

    17 hours ago

    Madison, Wisconsin, United States Information Resource group, Inc. Full time

    Job SummaryWe are seeking a highly skilled Help Desk 3 professional to join our team at Information Resource Group, Inc.The successful candidate will provide primary support for service desk functionality, develop support and training materials, and provide direct training to staff.Key responsibilities include troubleshooting and resolving user issues...

Help Desk Support technician.

4 months ago

Madison, United States RIT Solutions, Inc. Full time

Help Desk Support technician.
Client is looking for one (1) Help Desk Support technician.
Candidates will be required to be onsite 50% of the time. Rotating week on-site, week remote. On boarding will be on-site 2-3 weeks depending on experience. Please only send me candidates within a 1 hour driving distance to Madison, WI or candidates that are willing to relocate to Madison, WI at their expense. When sending candidates, please confirm that they are within 1 hour driving and/or willing to relocate. Please send me your top 1 candidate by 4.29.

Hybrid - Wi RES REQ

Top Skills & Years of Experience: (minimum 3 years)
Windows 11
Microsoft O365
InTune
Apple and Android mobile phone support
Cherwell

Nice to Have:
Scripting and automation
Microsoft Teams/inTune

Interview Process: one Teams interview, two max. Video and Audio on.
Candidates must be able to lift computers and other related equipment up to 40 lbs.

HELP DESK III Position Description:
Participates and assists in managing a team of contract support personnel who troubleshoot Microsoft M365, Teams and IT issues.

  • Identifies areas of improvement on policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
  • Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services and suggests changes to existing products or services to better aid the end user.
  • Requires at least 3 years of experience in the field.
  • Familiar with a variety of the field's concepts, practices, and procedures.
  • Relies on extensive experience and judgment to plan and accomplish goals.
Independently, performs a variety of tasks. A wide degree of creativity and latitude is expected