Current jobs related to Client Service Partner - Greenville - Allegiance Benefit Plan Management

  • Client Service Representative

    3 weeks ago

    Greenville, South Carolina, United States Truist Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Client Service Representative to join our team at Truist. As a Client Service Representative, you will be responsible for providing exceptional service to our clients, addressing their inquiries and resolving their issues in a timely and professional manner.Key ResponsibilitiesProvide responsive...

  • Client Service Associate

    4 weeks ago

    Greenville, United States Godshall Recruiting Full time

    Salary: $50-$55K What is your perfect fit? Are you interested in an administrative role that allows you to pursue your passion for top notch client service? Are you interested in working in a collaborative office where you can have a meaningful impact? Would you love to work in beautiful downtown Greenville? If that describes you, we need to talk! What...

  • High Net Worth Client Service Associate

    3 weeks ago

    Greenville, South Carolina, United States TD Bank, N.A. Full time

    Job SummaryThe Private Client Specialist will serve as a high-touch point of client contact, accountable for serving the unique and complex needs of high net worth clients. This role will require expertise in banking and lending, as well as the ability to partner with relationship managers, investment advisors, and trust advisors to provide proactive client...

  • Audit Associate

    3 days ago

    Greenville, United States Rödl & Partner Full time

    Description Rdl & Partner is seeking qualified candidates for an Audit Associate to join our international public accounting practice in our Greenville, SC office. The preferred start date for this position is January 2025. You will work with a select team providing auditing and tax services to predominately US-Inbound International Businesses (primarily...

  • Client Service Associate

    1 week ago

    Greenville, North Carolina, United States Stifel Financial Full time

    Job SummaryThe Client Services Associate plays a vital role in supporting our Financial Advisors with the opening and maintenance of client accounts and records. This position requires a high level of administrative support, including word processing, data entry, and other tasks to ensure seamless client service.Key ResponsibilitiesAssist Financial Advisors...

  • Client Service Manager

    15 hours ago

    Greenville, South Carolina, United States GGB - Global Full time

    About the RoleWe are seeking a highly skilled Client Service Manager to join our team at GGB - Global. As a key member of our team, you will be responsible for delivering exceptional client service and driving business growth.Key ResponsibilitiesManage a portfolio of client accounts to ensure high levels of satisfaction and retentionDevelop and implement...

  • Client Services Coordinator

    3 days ago

    Greenville, North Carolina, United States Abacus Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Client Services Specialist to join our team at Abacus. As a key member of our Client Services team, you will be responsible for providing exceptional support to our clients and internal stakeholders.ResponsibilitiesMeticulously enter data into our ERP system to ensure accurate contract billing...

  • Client Service Representative

    7 days ago

    Greenville, South Carolina, United States Compass Group USA Full time

    CLIENT SERVICE SPECIALISTWe are seeking a highly skilled and detail-oriented Client Service Specialist to provide exceptional customer service and support to our clients. As a Client Service Specialist, you will be responsible for delivering high-quality solutions and exceeding client expectations.Location: Southeast DivisionSchedule: Full-time schedule,...

  • Client Services Coordinator

    1 month ago

    Greenville, United States Alston Wilkes Society Full time

    Position Overview:The Case Manager plays a pivotal role in the management of client services, ensuring that all documentation and client-related activities are conducted efficiently. Under the guidance of the Facility Director, the Case Manager is tasked with identifying and addressing the unique needs of each client from the point of admission through to...

  • Client Services Coordinator

    1 month ago

    Greenville, United States Alston Wilkes Society Full time

    Position Overview:The Case Manager plays a pivotal role in overseeing client services and documentation under the guidance of the Facility Director. This position is essential for addressing the unique needs of clients from the point of admission through to their successful transition out of the program.Key Responsibilities:Assess and respond to the...

  • Specialist, Partner Success

    4 weeks ago

    Greenville, United States Webhelp Full time

    Apply Now Job Title: Specialist, Partner Success Job Description Imagine being able to partner with global technology leaders in a company that cares about YOU - your professional growth, your success, and your community. We are looking for an Partner Specialist to join our team. Today. We are Concentrix. We are dedicated to creating success for our...

  • Partner Success Specialist

    2 weeks ago

    Greenville, South Carolina, United States Webhelp Full time

    About the RoleWe are seeking a highly skilled Partner Success Specialist to join our team. As a key member of our sales team, you will play a critical role in driving revenue growth and customer retention for our clients.Key ResponsibilitiesPromote customer retention and revenue growth for an established customer baseAchieve defined metrics by ensuring the...

  • Client Services Specialist

    2 months ago

    Greenville, United States Abacus Full time

    Description/Comment: - REMOTE BUT ONSITE FOR TRAINING AND SOME MEETINGS - DURATION - THROUGH DEC 2023 AND MAYBE EXTENDED TO APRIL 2024 - SHIFT - MON-FRI DAYS WITH SOME FLEXIBILITY. Responsibilities include, but are not limited to: •Meticulous data entry in ERP system to enable contract billing and forecasting •Generate reports from ERP system or process...

  • Partner Success Specialist

    7 days ago

    Greenville, South Carolina, United States Webhelp Full time

    Unlock Your Potential as a Partner Success SpecialistImagine being part of a dynamic team that champions customer success and drives revenue growth. As a Partner Success Specialist at Concentrix, you will play a critical role in enabling our sales teams to deliver exceptional results for our clients.Key Responsibilities:Promote customer retention and revenue...

  • Client Services Coordinator

    1 month ago

    Greenville, United States Alston Wilkes Society Full time

    Is your CV ready? If so, and you are confident this is the role for you, make sure to apply asap.Level: ExperiencedJob Location: Greenville Residential Reentry CenterPosition Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $45,000.00 Salary/yearTravel Percentage: Up to 25%Job Shift: DayJob Category: Government - FederalPosition Overview: General...

  • Bilingual Bookkeeper/Accountant

    3 months ago

    Greenville, United States Rödl & Partner Full time

    Description We are seeking a Bilingual (German/English) Bookkeeper/Accountant for our international public accounting firm, Rodl & Partner, in our Greenville, SC and Charlotte, NC office. The role will support our Business Processing Outsourcing (BPO) Department. We are looking for the right individual with good organizational skills, ability to work within...

  • Partner Success Specialist

    4 weeks ago

    Greenville, South Carolina, United States Webhelp Full time

    About the RoleWe are seeking a highly skilled Partner Success Specialist to join our team at Webhelp. As a Partner Success Specialist, you will play a critical role in driving business growth and customer satisfaction through strategic partnerships.Key ResponsibilitiesPromote Customer Retention and Revenue Growth: Develop and execute strategies to retain and...

  • Partner Success Specialist

    3 weeks ago

    Greenville, South Carolina, United States Webhelp Full time

    About the RoleWe are seeking a highly skilled Partner Success Specialist to join our team at Webhelp. As a key member of our sales team, you will play a critical role in driving revenue growth and customer retention for our clients.Key ResponsibilitiesPromote Customer Retention and Revenue Growth: Develop and execute strategies to retain existing customers...

  • IT Business Partner

    7 days ago

    Greenville, South Carolina, United States NTT DATA Full time

    Job Title: IT Business Partner - FinanceWe are seeking a highly skilled IT Business Partner to join our team in Greenville, North Carolina. As a key member of our organization, you will be responsible for understanding the business's overall goals, requirements, and objectives.Key Responsibilities:Assist in prioritizing Finance and ERP technology projects...

  • Client Service

    1 month ago

    Greenville, United States McGriff Insurance Broker Full time

    Provide responsive service for information inquiries and claims process for Flexible Spending Accounts, Health Reimbursement Arrangements, Transportation Spending Accounts and Health Saving Account (HSA) Plan or COBRA Clients as appropriate. Determin Client Service, Benefits, Service, Retail, Insurance, Client

Client Service Partner

4 months ago

Greenville, United States Allegiance Benefit Plan Management Full time

REPORTS TO: Director of Client Management

LOCATION: Physical locations in Greenville, NC and off-site

FLSA STATUS: Non-Exempt

POSITION RESPONSIBILITIES:

The Client Service Partner acts as a liaison between clients, members, brokers and internal departments, ensuring effective and complete communication between all parties through personal, written, and phone contact. The Client Service Partner will answer questions and will trouble shoot and research any issues that arise ensuring a smooth and consistent resolution to the satisfaction of the client, while following the policies and procedures of Allegiance. The Client Service Partner will contribute to the successful business relationships between the company and our customers. Some travel will be required.

The incumbent is expected to communicate professionally with peers, supervisors, subordinates, vendors, customers, and the public, and to be respectful and courteous in the conduct of this position.

ESSENTIAL JOB FUNCTIONS:

Essential job functions include the following. Other functions may be assigned as business conditions change.

1. Assists members while working onsite with the Client, brokers, and employees. Will obtain information necessary to facilitate service and act as an extension of the Benefits and Human Resource team.

2. Assists members, brokers, clients and Company personnel with questions pertaining to group health benefit plans. Resolves problems as they arise.

3. Provide backup support for the Claims Department as needed.

4. One on one employee support focusing on claims, billing, eligibility, appeals, authorizations etc.

5. Communicates with Company management regarding specific trouble areas/clients that may need special attention.

6. Identifies any service trends and opportunities to improve service for members.

7. Distributes information pertaining to member accounts internally as required.

8. Complies with state and federal laws, and company policies and procedures.

9. Performs in a manner that will prevent errors and omissions.

10. Organizes and facilitates group meetings to ensure effective communication between Company personnel, brokers, carriers and group contacts.

11. Responds to requests from customers, carriers and clients in a timely manner as specified by Company standards.

12. Contributes to the daily workflow with regular and punctual attendance.

13. Travels to customer sites to assist with the renewal process and other employee events as necessary.

NON-ESSENTIAL JOB FUNCTIONS:

1. Performs related or other assigned duties as required or directed.

SUPERVISION EXERCISED:

None.

PHYSICAL WORKING CONDITIONS:

Physical requirements are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting 50%

Reaching

Some Standing 5% Manual Dexterity High Walking 45% Telephone Yes Kneeling Some Computer Screen High (visual acuity corrected to 20/30) Bending Some Lifting up to 30 pounds

JOB SPECIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education: Bachelor's degree in business management/administration, human resources management or another discipline applicable to the health insurance industry and related service industries required.

Certification(s) Required: None

Minimum Experience: Group health insurance or HR experience is preferred.

Other Qualifications:

▪ Ability to find real time solutions and fix issues as they arise.

▪ Excellent oral and written communication skills required.

▪ Ability to prioritize problems and responsibilities.

▪ Extensive PC skills, including Windows, Word, Excel, Access and PowerPoint.

▪ Ability to learn applications of the claims processing software as is necessary for report generation.

▪ Strong mathematical skills.

▪ High level of interpersonal skills to work effectively with others.

▪ Ability to organize and recall large amounts of information including interactions with employees, agents, plan participants and customers.

▪ Ability to read, analyze and interpret benefit summary plan descriptions, insurance documents and regulations.

▪ Working knowledge of self-funding, excess loss coverage and insurance products such as Life, AD&D, STD and LTD.

▪ Knowledge of medical terminology.

▪ Ability to project a professional image and positive attitude in any work environment.

▪ Ability to maintain confidentiality.

▪ Ability to be flexible, work under pressure and meet deadlines.

▪ Ability to define problems, collect data, establish facts and draw valid conclusions.

▪ Ability to analyze and solve problems with professionalism and patience, and to exercise good judgment when making decisions.

▪ Ability to operate typical office equipment.

▪ Working knowledge of general office procedures.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel as classified.

*Allegiance Benefit Plan Management, INC is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: recruiting@askallegiance.com for support.