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National Account Manager

1 month ago

Rocky Mount, United States McLane Company Full time

We are a supply chain planning and execution company dedicated to reducing costs, improving transparency, maximizing operating efficiency, and increasing profitability for our trading partners.

As the premier provider of innovative supply chain solutions in North America, we are the experts at identifying and eliminating inefficiencies. Increasing efficiency isn’t enough in today’s constantly changing business environment. That’s why we build agility and responsiveness into your supply chain strategy to better support your overall business objectives.

With our supply chain consulting services, you get highly customized solutions and not cookie-cutter choices. We deliver the insights and capabilities to maximize cost savings while driving long-term growth. Our measurable results become your competitive advantage.

Position Summary:  

The National Account Manager is primarily responsible for the daily management and relationship of an assigned account(s).  You will drive service delivery and execute all activities to meet the contractual agreements and expectations of our customers.

This is a hybrid position which will require the candidate to report and work from the office four days a week. Therefore, interested candidates should be within a 50-minute radius from Rocky Mount, NC.

 Position Responsibilities:

  • Build and develop strong relationships with assigned national Foodservice account(s) to optimize best in class supply chain solutions.
  • Responsible for business opportunities, project development, solution, and implementation.
  • Manage LTO projects to include rollout, inventory management, reporting and depletion of inventory to coincide with concept marketing plan.
  • Manage the execution of the following aspects within the account(s); customer service, pricing, purchasing, implementation, compliance, logistics, accounting analytics and direct communication.
  • In conjunction with Strategic Account Manager, review customer performance, KPI’s, business targets, and execution of contractual agreements.
  • Work with the Strategic Account Manager to develop business reviews, receiving Senior Management approval and presenting to the customer(s) on a predetermined schedule.
  • Complete projects as tasked by the customer and Account Management Director.
  • Utilize current vendor business relationships to explore and develop further supply chain solutions resulting in additional volume through the Kinexo system.
  • Monitor slow moving, overstock and dead stock products providing disposition direction to purchasing based on agreed solution.
  • Internal concept AOP development and sales projections with ongoing concept P&L management.
  • Participate in cross functional teams for process improvement to close operational gaps and improve bottom line.
  • Lead and or participate in cross functional teams for process improvements to close operational gaps by development or modification of SOPs in order to improve bottom line profit. 

 Essential Skills and Experience:

  • Working knowledge of principle disciplines including purchasing, customer service, accounting, warehousing, and transportation.
  • Foster a supportive and collaborative environment internally and with assigned account(s).
  • Personable with outstanding written and verbal communication skills.
  • A collaborative, team player.
  • Proven ability to achieve results through negotiation, allocation of resources, strong communication skills, and good judgment.
  • Ability to establish and maintain a range of contacts internally and externally in a highly professional manner; must be tactful and articulate.
  • Working knowledge of Microsoft Office software products.
  • A bachelor's degree (BS, BA) required, preferably in Business, Supply Chain, Logistics, or related area.
  • Limited travel may be required.
  • Foodservice experience preferred, not required.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.