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Usability Researcher 3

1 month ago


Seattle, United States Bucher & Christian Consulting, Inc. dba BCforward (BCF) Full time

BCforward is currently seeking a highly motivated Usability Researcher 3 for an opportunity. Position Title: Usability Researcher 3 Location: Remote; Preferably in the Seattle area for in person brainstorming or workshops Anticipated Start Date: [1st July 2024] Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: [7/1/2024 to 6/30/2025] Pay Range: [60] - [63] Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.). Candidate Requirements * Years of Experience Required: A minimum of 2-4 years of experience conducting product design research with demonstrated experience with a wide variety of design research methodologies including, but not limited to: usability studies, synthesis, field studies, in-depth interviews, heuristic evaluations, concept validation, user journey maps, competitive reviews, and surveys * Degrees or certifications required: A minimum of MA/MS in Experimental Psychology, Cognitive Psychology, Human Factors, Human-Computer Interaction or a related field, OR significant industry experience * Disqualifiers: Candidates without product research experience * Best vs. Average: The ideal resume would contain: * Strong presentation, communication, and collaboration skills - sharing insights with a wide audience of cross-discipline stakeholders, ranging from AI experts to those starting to learn about AI * QUANT background (Surveys/Experimental) preferred (asking innovative question in tough areas) * Ability to quickly and effectively analyze research data and present actionable insights simply and clearly to influence product design and direction * Comfort tackling challenging research questions and transforming them into concrete study plans * Experience in conducting product-related, gen-AI UX research is a plus but not a requirement. Must have a desire to learn about AI and quickly ramp up on technical aspects and user bases * Performance Indicators: Performance will be assessed based on the number of projects and reports produced and quality of that from feedback from Sponsor/Team/Stakeholders. * Being engaged and wanting to grow and adapt. Even if working remote but being engaged and wanting to produce good results. Top 3 Hard Skills Required + Years of Experience 1. A minimum of 2-4 years of experience conducting product design research with demonstrated experience with a wide variety of design research methodologies including, but not limited to: usability studies, synthesis, field studies, in-depth interviews, heuristic evaluations, concept validation, user journey maps, competitive reviews, and surveys 2. Strong Presentation and Communication. Interacting with a variety of stakeholders. Comfortable with ambiguity and reaching goals and ultimate missions/charters. 3. Experience in conducting product-related, gen-AI UX research is a plus but not a requirement. Must have a desire to learn about AI and quickly ramp up on technical aspects and user bases Benefits: BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. Keywords: ["Usability Researcher" OR "product design"] About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions suppo To view the full job description,