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Usability Researcher

2 months ago

seattle, United States Rylem Staffing Full time

Job Title: Usability Researcher 2

Job Type: Contract

Site Type: Hybrid (Puget Sound, WA)

Duration: 9 Months 19 Days

Job Overview:

We are looking for a Contract UX Researcher with the ability to conduct a range of qualitative and quantitative research methods impacting both product direction and detailed experience design. You will work with and receive mentorship from a supervising Senior UX Researcher. You will be joining a team of 20+ talented UX researchers whose charter is to design end-to-end experiences for all developers that are useful, usable, and desirable. In this role, you will work in a highly collaborative environment with engineering and business teams across the division to help make data-driven decisions. Your work will happen in the context of a lean or agile development environment supporting the release cadence of teams as well as helping define the strategic direction of products. You will have access to a new, state-of-the-art, modern research lab facility equipped for a variety of research types located in a central hub area on campus. This is a unique opportunity to grow in your career during this period of transformation. Join us and help re-invent the future of the developer experience in this exciting era.


Job Responsibilities:

  • Design and conduct a range of qualitative and quantitative research methods applicable to all product stages from conception to release, including lab-based usability tests, focus groups, interviews, surveys, and field research
  • Work in a highly iterative design environment that emphasized democratization/coaching of UX research practices
  • Collaborate closely with design, engineering, and business partners during all steps of research
  • Translate research findings into actionable recommendations and deliver them in compelling ways
  • Triangulate multiple data sources into integrated insights
  • Communicate and evangelize research results to engineering and business teams
  • Design and conduct a range of qualitative and quantitative research methods applicable to all product stages from conception to release, including lab-based usability tests, focus groups, interviews, surveys, and field research
  • Work in a highly iterative design environment that emphasized democratization/coaching of UX research practices
  • Collaborate closely with design, engineering, and business partners during all steps of research
  • Translate research findings into actionable recommendations and deliver them in compelling ways
  • Triangulate multiple data sources into integrated insights
  • Communicate and evangelize research results to engineering and business teams


Job Requirements:

  • 3-5 overall years of experience in the field
  • Graduate degree (Master's or Ph.D) is required in various fields, such as computer science, experimental psychology, sociology, human factors background, etc. to be eligible for this role
  • Thorough knowledge and experience of a range of UX research approaches and methodologies
  • Experience operating in highly technical domains
  • Experience with various survey development tools
  • Strong analytical and synthesis skills with a proven ability to turn research results into product insights
  • Strong written and verbal communication skills with the ability to influence a range of audiences
  • Excellent project management skills, including the ability to manage multiple projects concurrently
  • The ability to work independently and be flexible to rapidly changing schedules and demands
  • The ability to get up to speed with a new area quickly
  • Strong aptitude for learning new technologies and familiarity with modern developer platforms and ecosystems a plus