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Director IT Infrastructure

1 month ago

New London, United States Sperry Rail Service Full time
Job Description

Position Summary:

The Director of IT Infrastructure Business Intelligence at Sperry Rail will oversee the development, implementation, and management of data-driven insights and reporting processes, strategic planning, execution, and management of all IT systems and data analytics capabilities to support business goals, ensure operational efficiency, and protect organizational data. This role would provide leadership in establishing and driving the overall long term strategy of the company in managing data, maintaining the IT infrastructure and all aspects of cyber security across the company. Additionally, the Director will be responsible for assessing resources in talent and tools to scale the IT BI function for future growth.

Core Responsibilities:

  1. Reporting and Analysis:
  • Develop, implement, and maintain standard and ad-hoc reports to support critical business functions and decision-making.
  • Design and deliver insightful dashboards and visualizations to stakeholders, ensuring data accuracy and integrity.
  • Focus on operational metrics, including track testing locations, testing dates, technologies used, detected defects, and their locations and types.
  • Support multiple levels of decision-making, from contract proposals and negotiations to P L analysis at customer and department levels.
Customer Portal Management:
  • Lead the set-up, enhancement, and maintenance of customer portals for real-time data access and reporting.
  • Ensure portals are user-friendly, secure, and provide necessary functionalities to meet customer needs.
  • Collaborate with IT and customer service teams to improve portal features based on feedback.
IT Infrastructure Management
  • Lead and manage the design, deployment, and maintenance of the company’s IT infrastructure, including servers, networks, storage, and databases.
  • Ensure high availability and reliability of all IT systems to support business operations.
  • Develop and implement IT policies, procedures, and best practices to optimize infrastructure performance and security.
Cybersecurity
  • Lead the development and execution of the company’s cybersecurity strategy, ensuring the protection of information assets against threats.
  • Implement and monitor security measures for data protection, vulnerability management, and incident response.
  • Ensure compliance with relevant security standards, regulations, and industry best practices.
Cloud Migration
  • Direct and manage the company’s cloud migration strategy, including planning, execution, and post-migration optimization.
  • Evaluate and select appropriate cloud service providers and solutions that meet the organization’s needs.
  • Ensure smooth transition of infrastructure and applications to the cloud while minimizing downtime and disruption.
Financial Reporting:
  • Configure and automate data pulls from the X3 ERP system for comprehensive financial reporting.
  • Develop financial models and reports to support budgeting, forecasting, and financial analysis.
  • Integrate financial metrics with operational dimensions (e.g., EBITDA per mile) and ensure accurate financial recording linked to customers and test units.
Logistic and Operational Reporting:
  • Create and maintain logistic reports for managing a dispersed field service workforce.
  • Analyze logistics data to optimize field operations, reduce costs, and improve service delivery.
  • Collaborate with operations and logistics teams to implement data-driven operational improvements.
Development and Maintenance of Business Utilities:
  • Oversee the development and maintenance of core business utilities, including proprietary billing and CRM systems, time clock punch simulators, and multiple customer web portals.
  • Ensure these utilities are reliable, efficient, and support business operations effectively.
  • Manage integration components with systems like ADP for seamless operation.
Data Management and Governance:
  • Establish and enforce data governance policies and procedures to ensure data quality and compliance.
  • Manage data warehousing and ensure efficient data storage and retrieval processes.
  • Stay current with industry trends and technologies to continuously improve BI capabilities.
Team Leadership and Development:
  • Lead and mentor a team of IT infrastructure team, business intelligence analysts, developers, and data professionals.
  • Foster a collaborative and innovative team environment.
  • Develop and manage the IT BI department’s budget and resources.
Resource Assessment and Strategic Planning:
  • Conduct ongoing assessment of resources in both talent and tools to scale the IT BI function for future growth.
  • Identify and implement new BI tools and technologies to enhance reporting capabilities.
  • Ensure the BI team is equipped with the necessary skills and resources to meet evolving business needs.
Nontraditional BI Responsibilities:
  • Manage the development and maintenance of proprietary business utilities, including customer billing and CRM systems.
  • Oversee the creation and support of operational support tools for the Analysis, Service Integrity, and Equipment Maintenance teams.
  • Why Sperry:

    • Competitive salary.
    • Generous paid time off.
    • Hybrid working flexibility for specific positions.
    • Full complement of health and welfare benefits.
    • Truly meaningful and engaging work, compelling and intrinsically motivating.
    • Immediate contribution to a developing Quality infrastructure and culture.
    • Collaboration across high performing technical teams with interdependent, well defined achievement goals.
    • Opportunity for thought leadership within a highly supportive working environment.
    About Sperry:

    Sperry Rail is on a mission critical journey to revolutionize the Rail Flaw Detection industry. Through the continuous development of cutting edge diagnostic technologies and AI assisted analysis, we are transforming railway safety worldwide. Our global engineering teams work collaboratively to develop step-change technologies that define Sperry as the unparalleled market leader. For nearly a century we have repeatedly succeeded in modernizing and improving rail diagnostics through our unrelenting pursuit of improvement. Determined is an understatement. We are obsessed with advancing the science and raising the bar on what’s possible with our ever improving suite of product and service offerings. Emboldened through the shared values of honesty, accountability, passion, integrity and teamwork, we are driven by the challenge and bridging concept with fruition. Each technologist entering Sperry has an opportunity to imprint themselves into our brand and further galvanize a culture of innovation and advancement. Allow us to be clear, Thought Leaders are welcome We are agile, hungry and invite those with similar passion to join us in challenging the status quo and bringing new ideas to market. Fast paced, high-touch with distinct sense of purpose, we offer more than a job, rather an opportunity to be part of a something different.

    EEO CommitmentWe’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.


Requirements

Qualifications – Must Haves:
  • Bachelor’s degree in Business, Finance, Information Technology, or a related field.
  • Minimum of 7-10 years of experience in business intelligence, data analysis, or a related role.
  • Strong knowledge of IT security frameworks (e.g., ISO 27001, NIST), cloud platforms (e.g., AWS, Azure), and BI tools (e.g., Power BI, Tableau)..
  • Strong knowledge of ERP systems and experience with data integration.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication and presentation skills, with the ability to convey complex data insights to non-technical stakeholders.
  • Experience with customer portal development and maintenance is a plus.
  • Demonstrated ability to lead and develop high-performing teams.
Qualifications – Desirable:
  • Certifications such as CISSP, CISM, or cloud certifications (e.g., AWS Certified Solutions Architect, Microsoft Azure Solutions Architect).
  • Experience with hybrid IT environments and integration of on-premise and cloud systems.
  • Familiarity with regulatory compliance requirements related to data security and privacy.
  • Master’s degree in related field (desirable)
  • Specific experience in X3 ERP (desirable)