IT Help Desk Support Specialist
1 week ago
IT Help Desk Support Specialist
Location Houston, TX
NOTE: 6 month only role
Must have own transportation and be willing to travel to multiple clinics in the area when needed.
It will be onsite and remote with 25-50 percent travel in the RGV market to provide support for daily desktop technical support and clinic acquisitions. The cost of travel is already included in the rate.
- ITIL CERTs candidates are preferred.
- 3-5 years in IT
- Desktop Services is requesting one contractor position in the RGV market to support daily desktop technical support and clinic acquisitions. This contractor position will help temporarily fill an open position in the RGV area along with staffing shortage, the ongoing clinic projects in RGV, necessitate quickly identifying resources to support these activities in addition to support for existing daily operations and continued operational support for clinics once acquired.
- As a Tech Support Analyst, you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels.
- Assist with new hires and acquisitions.
- Follow all escalation procedures according to the service level agreement
- Use a remote control tool to assist end users when needed
- Provide an accurate record of each call in the incident management tracking tool
- Anticipate customer needs and proactively identify solutions
- Plan, prioritize, organize, and complete work to meet established objectives
Skills
Must have
- ITIL
- Service Desk, ITSM
- Hardware Deploy and Maintenance
- Troubleshoot
- Driving license and own vehicle
Nice to have
Communication skills with non IT People
Ability to work autonomously.
-
Help Desk Specialist
1 month ago
Houston, United States Creative Financial Staffing Full timeHelp Desk Specialist Why join this organization as a Help Desk Specialist? Competitive Compensation Lots of federal holidays. Great team and company culture! Overview of the Help Desk Specialist Role: Answer user questions about computer systems and software Troubleshoot computer problems and provide solutions Escalate complex issues to the next level of...
-
Help Desk Support Specialist
2 weeks ago
Houston, Texas, United States NaBors Full timeJob SummaryNabors is seeking a highly motivated and detail-oriented individual to join our Help Desk Support team as an intern. As a Help Desk Support Specialist, you will be responsible for providing technical support to internal customers, resolving routine troubleshooting issues, and escalating complex problems to senior team members.Key...
-
Help Desk Support Specialist
2 weeks ago
Houston, Texas, United States Niche B2B Services Company..ion Resistant.. Brand Name Clients Full timeJob OverviewNiche B2B Services Company is seeking a skilled Help Desk Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients and internal stakeholders.Key Responsibilities:Provide timely and effective support to clients and internal stakeholders via phone,...
-
Help Desk Support Specialist
1 month ago
Houston, Texas, United States NaBors Full timeJob SummaryThe Help Desk Support I position at Nabors is a key role in providing technical assistance and resolving routine troubleshooting inquiries and service needs. As a Help Desk Support Specialist, you will be responsible for handling level 1 ticketing issues and escalating complex problems to senior team members as necessary.Key ResponsibilitiesServe...
-
Help Desk Support Specialist
1 month ago
Houston, Texas, United States Siddons Martin Emergency Group, LLC Full timeHelp Desk Analyst Job DescriptionSiddons Martin Emergency Group, LLC is seeking a skilled Help Desk Analyst to ensure seamless computer operation for end users. The ideal candidate will possess strong problem-solving skills and excellent communication abilities.Key Responsibilities:Provide technical assistance to users with hardware, software, and networking...
-
Help Desk Support Specialist
1 month ago
Houston, Texas, United States Manpower Group Inc. Full timeJob Title: Help Desk AnalystWe are seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical assistance and support related to computer systems, hardware, or software.Key Responsibilities:Provide technical assistance and support for incoming queries and issues related to computer systems,...
-
Help Desk Support Specialist
2 weeks ago
Houston, Texas, United States NaBors Full timeJob SummaryNabors is seeking a highly motivated and detail-oriented Help Desk Support Intern to join our team. As a Help Desk Support Intern, you will provide technical support and assistance to internal customers, resolving routine troubleshooting issues and escalating complex problems to senior team members.Key ResponsibilitiesHandle level 1 ticketing...
-
Help Desk Support Specialist
2 weeks ago
Houston, Texas, United States Serigor Inc Full timeJob Title: Help Desk Analyst Job Summary: We are seeking a highly skilled Help Desk Analyst to join our team at Serigor Inc. The successful candidate will be responsible for providing exceptional technical support to our customers, resolving issues efficiently, and ensuring a high level of customer satisfaction. Key Responsibilities: * Provide first-line...
-
Help Desk Support Specialist
4 weeks ago
Houston, Texas, United States Serigor Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Help Desk Analyst to join our team at Serigor Inc. The successful candidate will be responsible for providing exceptional technical support to our customers, resolving hardware and software issues, and ensuring a high level of customer satisfaction.Key ResponsibilitiesProvide first-line technical...
-
Help Desk Support Specialist
1 month ago
Houston, Texas, United States Serigor Inc Full timeJob Title: Help Desk AnalystLocation: Houston, TXDuration: 12 Month (Contract)Job Description:As a Help Desk Analyst at Serigor Inc, you will be the first point of contact for customers seeking technical support. Your primary responsibility will be to provide timely and effective resolution to software, hardware, and telephone-related issues.Key...
-
Help Desk Support Specialist
3 weeks ago
Houston, Texas, United States RightClick Full timeHelp Desk Engineer Job DescriptionAt RightClick, we're committed to addressing the global waste challenge by leveraging industry knowledge and advanced technology to craft innovative solutions for a more sustainable world.We're seeking a Help Desk Engineer who will provide critical escalation support to end users and ensure the smooth operation of our IT...
-
Help Desk Support Specialist
2 weeks ago
Houston, Texas, United States Right-Click Full timeHelp Desk EngineerAt RightClick, we're committed to addressing the global waste challenge by leveraging industry knowledge and advanced technology to craft innovative solutions for a more sustainable world.Job SummaryWe're seeking a skilled Help Desk Engineer to provide critical escalation support to end users and ensure the smooth operation of our IT...
-
Help Desk Support Specialist
1 month ago
Houston, Texas, United States RightClick Full timeHelp Desk Engineer Job DescriptionAt RightClick, we're committed to addressing the global waste challenge by leveraging industry knowledge and advanced technology to craft innovative solutions for a more sustainable world. We're seeking a Help Desk Engineer who will provide critical escalation support to end users and ensure the smooth operation of our IT...
-
Help Desk Support Specialist
4 weeks ago
Houston, Texas, United States Siddons Martin Emergency Group, LLC Full timeJob SummaryThe Help Desk Analyst plays a crucial role in ensuring the smooth operation of computer systems for end-users. This position involves receiving, prioritizing, and resolving technical issues reported by users. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to communicate complex technical information...
-
Help Desk Support Specialist
7 days ago
Houston, Texas, United States Siddons Martin Emergency Group, LLC Full timeJob SummaryThe Help Desk Analyst role at Siddons Martin Emergency Group, LLC is responsible for ensuring proper computer operation for end users to accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end users' help requests.Key ResponsibilitiesAnswer, evaluate, and prioritize incoming requests for assistance...
-
Help Desk Support Specialist
4 weeks ago
Houston, Texas, United States RightClick Full timeAt RightClick, we're committed to tackling the global waste challenge with innovative solutions. As a Help Desk Engineer, you'll play a critical role in ensuring the smooth operation of our IT infrastructure. This is an onsite position that requires a strong technical background and excellent communication skills.Key ResponsibilitiesProvide advanced...
-
IT Help Desk Specialist
3 weeks ago
Houston, United States TransCore Full timeTransCore (TRN), a subsidiary of ST Engineering, is seeking full-time IT Help Desk Specialists to join our team in Houston, Texas.Job Summary: These positions provide exceptional phone and email support to our customers experiencing software or hardware-related issues within our industry-leading products. Responsibilities include 24hr/7/365 day monitoring...
-
Help Desk Specialist
2 weeks ago
Houston, Texas, United States Siddons Martin Emergency Group, LLC Full timeJob SummaryThe Help Desk Analyst plays a critical role in ensuring the smooth operation of our computer systems. This position requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Key ResponsibilitiesReceive, prioritize, and document help requests from end usersDiagnose and resolve technical...
-
Help Desk Support I
3 months ago
Houston, United States Nabors Industries Full timeDescription Company Overview Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly...
-
Help Desk Support
3 weeks ago
Houston, United States Nabors Industries Full timeDescription Company Overview Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly...