Bilingual Lead Case Manager

4 weeks ago

Glen Allen, United States EnCircle Full time

EnCircle’s Transitional Foster Care program is part of our Immigration and Refugee Services division. This program is in partnership with Lutheran Immigration and Refugee Services (LIRS) and serves unaccompanied children in the custody of Office of Refugee Resettlement and are now living with foster families. The program operates 7 days/week, 365 days/ year, and we must be responsive to frequent policy changes from funders. The primary responsibility of this position is coordinating case management and safe and timely release services and supervising the work of other case managers. You will also be expected to provide casework and supportive services to a small caseload of approximately four children in foster care, which includes facilitating any family members identified or referred for potential sponsorship and assisting with sponsorship applications as needed. This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, state, and federal regulatory requirements.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Responsible for coordinating case management and safe and timely release services, training new case managers, and supervising the work of other case managers.
  • Ensure that all assigned youth on your caseload and under your supervision receive mandatory services while in care to include but not limited to mental health, medical, recreational, educational, and other supportive services in accordance with the time and documentation expectations of the program.
  • Develop and complete assessments, service and treatment plans, progress notes, incident reports and any other necessary documentation in a timely manner.
  • Impart adequate and supportive supervision of Case Managers, ensuring that all child welfare and best practice standards are observed.
  • Maintain accurate and current information on foster children in care, while ensuring contractual and the program’s internal documentation practices and reporting requirements are met.
  • Actively participate in weekly staff meetings with the clinical team and stakeholders.
  • Attend, facilitate, and assist with providing on-going education and support services to foster parents.
  • Attend weekly meetings with supervisor to consult on cases, to review case plan and direction and to evaluate client participation and progress.
  • Schedule meetings with assigned foster parents and foster children on at least a monthly basis and address any concerns in service delivery.
  • Translate both written and verbal communication for program clientele and staff.
  • Maintain effective communication with community agencies or individuals involved in service provision.
  • Attend internal and external training and apply newly gained knowledge in providing quality case management services.
  • Explore and establish collaborative relationships with community resources and refer Case Managers and families for support, as needed.
  • Knowledge of and adherence to federal, state, program and agency regulations.
MINIMUM EDUCATION, TRAINING, REQUIREMENTS AND PREREQUISITIES
  • Master’s degree in the behavioral sciences, human services or social services fields with at least 1 year experience of supervisory and case management experience with children and families OR.
  • Bachelor’s degree and at least 3 years progressive employment experience that demonstrates supervisory and case management experience with children and families. Supervisory experience in direct service delivery with the ability to effectively delegate tasks and responsibilities strongly preferred.
  • Prior experience working with refugee and/or immigrant populations strongly preferred.
  • Bi-lingual English and Spanish required.
  • Mature and stable judgement as well as sensitivity to various cultures and the unique history of refugees.
  • Excellent verbal and written communication skills.
  • Pass a criminal history screen and fingerprint check, including state and local child protection agency registries.
  • Participate in a system of 24-hour availability to clients, foster and adoptive parents, as required
EnCircle requires all employees be vaccinated for COVID-19. If you are hired, we will require you prove that you have received the COVID-19 vaccine or are willing to be vaccinated subject to applicable laws.

Why you'll love working at enCircle:

We offer a competitive salary starting at $64,000 plus an exceptional benefits package including:
  • Health, Dental, and Vision Insurance
  • Nationwide Pet Insurance, including coverage for reptiles, birds, and exotic pets
  • 401(k) and 401(k) Matching
  • Employee Assistance Program, including access to Chaplain services
  • Educational Assistance Program
  • STD, LTD, Life, and AD&D Insurance
  • Generous PTO and Paid Holidays
  • Flexible Schedule
  • Retention Bonus
  • Cell Phone Reimbursement
  • Unlimited access to Premium Calm App for staff plus friends and family
  • Early access to paid wages

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