Regional Director of Clinical Operations
2 months ago
We are seeking a highly skilled and experienced Regional Director of Clinical Operations to join our team at Professional Case Management. As a key member of our leadership team, you will be responsible for leading our clinical operations and ensuring the delivery of high-quality patient care.
Key Responsibilities- Lead and manage a team of nurse case managers to ensure safe and effective patient care.
- Oversee the management and fiscal affairs of the assigned region.
- Coordinate and implement performance improvement activities to ensure quality care delivery and compliance with regulatory requirements.
- Develop and implement policies and procedures to ensure accurate and timely documentation and reporting.
- Collaborate with administration to establish departmental priorities and budgetary needs.
- Ensure 24-hour coverage by registered nurses and evaluate the quality of on-call services.
- Develop working relationships with other healthcare professionals in the community to identify resources and ensure access to client information.
- Provide support and direction to clinical personnel, other healthcare professionals, contractors, volunteers, clients, and families related to appropriate and available healthcare resources.
- Ensure accuracy, completeness, and timeliness of agency and clinical documentation in accordance with policies and procedures, regulatory requirements, and industry standards.
- Monitor clinical records of open and closed cases regularly and participate in quarterly clinical record review.
- Provide leadership to the team and support staff in identifying client needs and opportunities for quality improvement.
- Assist with marketing, public relations, and discharge planning by participating in departmental meetings.
- Assist performance improvement teams with data collection and other activities performed as part of the annual performance improvement plan.
- Graduate of a state-approved school of professional nursing.
- Current unblemished and unrestricted license as a Registered Nurse in the state(s) of practice.
- BSN or MSN preferred.
- Minimum of five (5) years nursing experience, including home care or closely related service.
- Minimum of three (3) years of management experience preferred.
- One to two (1-2) years case management experience preferred.
- Complies with accepted professional standards and practice.
- Excellent communication (verbal and written), interpersonal, and leadership skills, and strong business acumen.
- Demonstrates organizational, facilitative, and assertiveness skills, flexibility, and the ability to work effectively in teams.
- Strong analytical skills and ability to summarize and present data and statistics.
- Knowledge of home care federal and state regulations.
- Knowledge of reimbursement sources and documentation requirements within home health care.
- Current CPR certification.
- Ability to travel.
- Licensed driver with clean driving record and insured in accordance with state and/or Agency requirements.
- Medical
- Dental
- Vision
- 401(k)
- Company Paid Short Term Disability
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid Time Off
- Voluntary Benefits
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