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Windows 11 Deployment Technician | Travel Reqd | No C2C
2 months ago
Are you interested in travelling? This could be the role for you Description: Provide Service Desk IT coverage during business hours to cover shifts due to field upgrades and vacations Assist with the imaging and profiling of Windows 11 desktops and laptops Must be willing to travel regularly via car and airfare to assist with field upgrades; we over 80 sites that must be visited over the next 15 months Position could require weekly travel to locations across the US. When providing Service Desk coverage ability to work with ticketing systems and knowledge base articles Qualifications: Advanced knowledge of Microsoft operating systems and related components. Prior experience on IT Service or Help Desk Prior experience traveling to support IT hardware upgrades is preferred Strong customer service skills Ability to escalate issues and follow issues to resolution Prior experiencing imaging and profiling desktops is preferred Prior experience with Office 365 and Windows 10/11 is required 3+ years (or 7+ years without a degree) of experience with duties listed above. Excellent communication skills, both oral and written; ability to communicate technical directions, both in person and over the phone Excellent customer service skills; ability to work successfully with a variety of personalities and various management levels. Experience working in a team-oriented, collaborative environment. Highly self-motivated and self-directed Skills: Deployment, Windows 10, Troubleshooting, Desktop, Windows, windows 11, Imaging Additional Skills & Qualifications: Need to be able to travel weekly to sites for 12 - 15 months (will be deploying Windows 11 at over 80 sites across the United States). Experience Level: Intermediate Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
