![Visionworks](https://media.trabajo.org/img/noimg.jpg)
Clinical Specialist
1 month ago
Summary:
The Clinical Specialist is primarily responsible for helping ensure a great patient experience by preparing the patient for onsite and/or remote examination, completing pre-exam diagnostic tests, and explaining each step of the process. The Clinical Specialist acts as a liaison between our patients and Optometrists and participates in the initial steps of a patient journey.
Pay Class: FullTime
Pay Rate: $15.50 to $23.25 per hour
Essential Responsibilities:
- Completing patient registration, gathering and submitting pertinent patient information including Medical History and Ocular Health data into EMR.
- Assist onsite doctor with patient care and eye examinations. Clearly explain the preliminary testing process to patients, administer each preliminary test and accurately document the results in EMR.
- For patients with remote appointments, the Clinical Specialist will be required to assist patients through the remote eye exam process including, but not limited to:
- Pre-testing and specialty testing and accurately documenting results in EMR
- Initiate remote technician and remote doctor video conferencing
- Assist remote doctor and remote technician to complete additional testing required for a remote exam
- After exam completion transition the patient to a retail associate, conveying the recommendations of the doctor to the retail associate.
- Have a strong understanding of MVC plans and be able to articulate plan benefits to patients.
- Preauthorize insurance in accordance with standard operating procedures.
- In partnership with the retail associates, schedule appointments and manage exam books according to Company guidelines including contacting no shows and cancellations.
- Maintain patient flow to allow for doctor effectiveness.
- Answer patients' clinical questions in person and over the telephone. Triage ocular emergencies and schedule annual eye exams.
- Maintain complete and accurate patient records according to Company standards.
- Instruct patients on the insertion, removal, cleaning, care, and proper handling of their contact lenses.
- Place diagnostic contact lens orders for patients and stock. Notify patients when their contact lenses are available for dispensing.
- Have a working knowledge of contact lens brands and parameters. Accurately pull contact lenses trials when requested by the doctor.
- Ensure a clean and healthy environment for our patients by maintaining doctor equipment and clinical supplies as well as ensuring equipment is covered nightly.
- Participate in specialized training of all responsibilities and complete required clinical certification(s).
- Ability to work flexible schedules to meet changing business demands to include traveling to other locations.
Education/Experience:
One (1) year of related experience
Optical or Healthcare background preferred
Medical office/business professionalism required
HS diploma, GED or equivalent related job experience
Training provided
Behavioral Characteristics:
- Patient advocate
- Excellent customer service skills
- Ability to initiate immediate interaction, coordination, and collaboration with patients and team members
- Very detail orientated and well organized
- Ability to communicate clearly and effectively with other associates and patients
- Work under stress with interruptions and deadlines
- Energetic and self-motivated
- Team player
- Excelling problem solving ability
- Ability to multi-task
- Exhibit empathy in all interactions
- Ability to read, analyze and interpret insurance forms
- Follow procedures and instructions
- Read English
- Operate and enter data into electronic software platforms efficiently and accurately
Essential Responsibilities related to Physical Demands/Work Environment:
- Work changing schedules to meet business demands to include travel between stores
- Work inside store location
- Use computers, electronics tablets, and pre-testing instruments effectively
- Reach above shoulder continuously
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodates may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to sit, stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers, and machines).
Activity
Amount of Time
None
Under 1/3
1/3 to 2/3
Over 2/3
Stand
x
Walk
x
Sit
x
Use hands to finger, handle, or feel
x
Reach with Hands and Arms
x
Climb or balance
x
Stoop, kneel, crouch, or crawl
x
Talk or hear
x
Close Vision (clear vision at 20" or less)
x
HIPAA & Security Requirements
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company's Privacy & Security Training Program.
Visionworks is an equal opportunity employer, committed to the hiring, advancement, and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, gender identity, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. As required by changing business needs, complete additional essential responsibilities as identified and assigned.
Union Position Compensation:Position provides competitive pay and benefits.Specific terms are set forth in the Company's collective bargaining agreement with a minimum pay rate of $15.50 per hour plus incentive. Starting pay may vary based on experience to a maximum of $23.25 per hour.Incentive pay, wage upgrades, and overtime opportunities also available.
-
Clinical Specialist
4 weeks ago
Syracuse, New York, United States Boston Scientific Full timeAdditional Location(s): US-NY-Syracuse; US-NY-Albany/PoughkeepsieDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry...
-
Clinical Nurse Specialist
7 days ago
Syracuse, New York, United States SUNY Upstate Medical University Full timePosition Overview: The Clinical Nurse Specialist is responsible for delivering expert nursing care to patients, families, and the broader community. This role involves assessing, planning, implementing, and evaluating nursing interventions while overseeing the duties of licensed practical nurses, support staff, and nursing students assigned to the unit. The...
-
Clinical Nutrition Specialist
2 days ago
Syracuse, New York, United States Liberty Resources Full timeClinical Nutrition SpecialistPosition Overview:The Clinical Nutrition Specialist is dedicated to delivering exceptional nutritional services to a variety of clients and their families through proficient clinical skills, effective communication, and collaborative teamwork. This role primarily focuses on assessing and addressing the dietary needs of children...
-
Clinical Support Specialist
9 hours ago
Syracuse, New York, United States State University of New York Upstate Medical University Full timeJob Title: Student Clinical AssistantCompany: State University of New York Upstate Medical UniversityProgram Overview:The Clinical Support Specialist program offers nursing students the opportunity to enhance their clinical experience at a leading academic medical center and Level-One trauma center.Work in inpatient settings such as Cardiovascular, Critical...
-
Clinical Laboratory Specialist
7 days ago
Syracuse, New York, United States K.A. Recruiting Full timeExciting Permanent Opportunities for Clinical Laboratory Specialists We are currently seeking dedicated professionals for full-time positions in the field of medical technology. These roles are available for both 1st and 3rd shifts. Position Requirements: Bachelor's degree in Medical Technology or a related field is essential. A valid New York State...
-
Clinical Equipment Specialist
7 days ago
Syracuse, New York, United States Crouse Hospital Full timePosition Overview:The Clinical Equipment Specialist is responsible for delivering essential services related to clinical apparatus under the guidance of departmental leadership. Key responsibilities encompass thorough evaluations of clinical devices to ensure completeness, functionality, and adherence to mechanical and electrical safety standards.Core...
-
Clinical Pharmacy Specialist
2 days ago
Syracuse, New York, United States ProCare LTC Full timeJoin ProCare LTC Pharmacy, where healthcare meets compassion at our closed-door pharmacy. As a part of Clarest Health, we combine personalized service with advanced pharmacy solutions, establishing a benchmark for excellence in long-term care.We are seeking a dedicated, Full Time Clinical Pharmacy Specialist to enhance our team and positively impact the...
-
Clinical Laboratory Specialist
7 days ago
Syracuse, New York, United States K.A. Recruiting Full timeExciting Permanent Opportunities for Clinical Laboratory SpecialistsFull-time, permanent roles available Shifts available include daytime and nighttime QualificationsBachelor's degree in Medical Technology or a related field is mandatory A valid New York State Clinical Laboratory Technologist limited permit or full license must be obtained prior to...
-
Clinical Laboratory Specialist
2 days ago
Syracuse, New York, United States Actalent Full timeJob SummaryActalent is seeking a highly skilled Clinical Laboratory Specialist to join our team. As a Medical Technologist, you will play a critical role in ensuring the accuracy and reliability of laboratory test results.Key ResponsibilitiesPerform clinical laboratory procedures and examinations in hematology, chemistry, microbiology, cytology, histology,...
-
Clinical Specialist
1 month ago
Syracuse, United States Visionworks of America Full timeJob Description Summary: The Clinical Specialist is primarily responsible for helping ensure a great patient experience by preparing the patient for onsite and/or remote examination, completing pre-exam diagnostic tests, and explaining each step of the process. The Clinical Specialist acts as a liaison between our patients and Optometrists and participates...
-
Clinical Specialist
1 month ago
Syracuse, United States Calyxo Full timeJob DescriptionJob DescriptionCalyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA. The company was founded in 2016 to address the profound need for improved kidney stone treatment. Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resources each year. Our team is led by executives...
-
Clinical Specialist
3 weeks ago
Syracuse, United States Calyxo Full timeJob DescriptionJob DescriptionCalyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA. The company was founded in 2016 to address the profound need for improved kidney stone treatment. Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resources each year. Our team is led by executives...
-
Clinical Care Specialist
7 days ago
Syracuse, New York, United States Medavie Health Services Full timePosition Overview As a key member of the healthcare team, the Clinical Care Specialist will work closely with licensed medical professionals to evaluate and manage patient health through comprehensive assessments, including interviews, medical histories, physical examinations, and diagnostic evaluations. The Specialist will follow established medical...
-
Clinical Nurse Specialist
2 days ago
Syracuse, New York, United States Upstate University Hospital Full timePosition Overview: Upstate University Hospital is looking for a dedicated Clinical Nurse Specialist to enhance our internal medicine team. The successful candidate will be responsible for assessing, planning, implementing, and evaluating the nursing care of adult patients under the guidance of physicians and nurse practitioners. This role involves...
-
Clinical Respiratory Specialist
7 days ago
Syracuse, New York, United States St. Joseph's Health Full timePosition Type: Part-time Work Schedule:Rotating Shifts Per Diem Role Overview:As a Clinical Respiratory Specialist, you will utilize your expertise in the application of scientific principles to address practical clinical challenges in respiratory care. Your primary responsibility will be to oversee all respiratory care procedures pertinent to your...
-
Clinical Nurse Specialist
3 days ago
Syracuse, New York, United States Crouse Hospital Full timeA Clinical Nurse Specialist is tasked with the assessment, planning, execution, and evaluation of care for a designated patient demographic, adhering to the established standards and protocols of Crouse Hospital. This role is fulfilled through direct patient care, oversight of care delivery, and a range of professional responsibilities.Education and...
-
Clinical Nutrition Specialist
7 days ago
Syracuse, New York, United States Menorah Park Full timePosition Overview: The Clinical Nutrition Specialist at Menorah Park plays a crucial role in evaluating the dietary requirements of clients and crafting tailored nutrition strategies to enhance their health and wellness. Key Responsibilities: Evaluate the nutritional requirements of individuals, considering their health status, lifestyle choices, and dietary...
-
Clinical Nurse Specialist
7 days ago
Syracuse, New York, United States Crouse Hospital Full timeThe Clinical Nurse Specialist is accountable for the assessment, planning, execution, and evaluation of care for a designated patient demographic, adhering to the established standards and protocols of Crouse Hospital. This role encompasses direct patient care, oversight of patient management, and various professional responsibilities. Responsibilities...
-
Clinical Specialist for Medical Device company
1 month ago
Syracuse, United States Medsurg Sales Staffing Full timeJob DescriptionJob DescriptionBlue chip medical device manufacturer is looking to fill a "clinical specialist" position. They have a great compensation plan, extensive healthcare and retirement benefits packages (401k, pension and stock). Company will also pay for your car, gas, expenses, cell phone, laptop, etc. Superior leadership and extensive support...
-
Clinical Specialist for Medical Device company
3 months ago
Syracuse, United States Medsurg Sales Staffing Full timeJob DescriptionJob DescriptionBlue chip medical device manufacturer is looking to fill a "clinical specialist" position. They have a great compensation plan, extensive healthcare and retirement benefits packages (401k, pension and stock). Company will also pay for your car, gas, expenses, cell phone, laptop, etc. Superior leadership and extensive support...