Lead, Product and Labeling Inspector

4 weeks ago


East Windsor Twp, United States Empower Pharmacy Full time
Company Overview

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.

What sets us apart is our relentless focus on three core values: People, Quality and Service. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you'll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let's revolutionize healthcare, together. Join us and be a part of something extraordinary.

Position Summary

The role of Product and Labeling Inspector Lead is critical to ensuring the highest standards of quality and efficiency in Empower's production processes. This position directly supports our core values of people, service, quality, and innovation by meticulously inspecting and labeling products, ensuring compliance with stringent industry and company standards. Your attention to detail and commitment to excellence will play a vital role in delivering safe, effective medications to our customers.

As a Product and Labeling Inspector Lead, you will be responsible for coordinating the transfer of products from the cleanroom to the inspection, labeling, and packaging areas, as well as to and from the quarantine and retention rooms and refrigerated areas. You will visually inspect products for defects, reject non-conforming units, and label products in strict adherence to master batch records and standard operating procedures. Your role involves operating all associated equipment, performing essential calculations, completing thorough documentation, and inputting data into performance trackers to ensure accuracy and compliance.

You will also serve as the primary training and qualification lead for new hires on inspection, labeling, and packaging processes, mentoring, and supporting newly qualified staff. Additionally, your participation in various LEAN manufacturing tasks will help drive continuous improvement and operational excellence.

We invite you to apply and become part of a team that is passionate about producing innovative medications to help people live healthier, happier lives. At Empower, we are dedicated to expanding access to quality, affordable medication, and we believe that every team member plays a crucial role in achieving this mission. Join us and contribute to a company where your dedication and expertise make a meaningful difference.

Duties and Responsibilities

  • Communicates with the operations team and coordinates the transfer of products from the cleanroom to the Inspection, Labeling, and packaging area.
  • Coordinates the transfer of products to and from the quarantine and retention room and refrigerated areas.
  • Serves as primary training and qualification lead for new hires on the inspection and labeling process, including associated equipment as assigned by the supervisor.
  • Serves as a secondary departmental point of contact to the Product and Labeling Supervisor.
  • Visually inspects products for defects and rejects non-conforming units per procedure.
  • Inspects, labels, and packages products in compliance with master batch records while adhering to department-specific standard operation procedures.
  • Operates all equipment associated with inspection, labeling, and packaging processes.
  • Performs essential calculations, completes thorough documentation by following good documentation practices, and inputs data into performance trackers.
  • Mentors and supports newly qualified staff on inspection, labeling, and packaging operations.
  • Methodically prepares work area and supplies before operation and maintains a clean and organized workspace throughout the shift.
  • Supports cross functional teams to qualify the equipment's in packaging area through the installation, operational and qualification protocols.
  • Performs ancillary tasks and duties that support the manufacturing process, such as material preparation, label printing, inventory accounting, organization of components, and various LEAN manufacturing tasks (6S, Gemba, Kaizen).
  • Ensures all required hygienic practices are performed per company policy.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The abovementioned requirements represent the required knowledge, skill, and ability. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the job responsibilities, the employee is required to talk and hear. The employee is often required to remain stationary for a significant amount of the workday and frequently use their hands and fingers to handle or feel to access, input, and retrieve information from the computer and other office productivity devices. The employee must regularly move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch, or crawl. At least 20/20 near-sighted vision with or without corrective lenses is required. Average or normal color vision is required. Vision abilities required by this job include close vision. Employees must be able to stand and walk for extended periods for consecutive days. Employees must be able to lift to 30 lbs.

Knowledge and Skills
  • Detail-oriented and self-motivated.
  • Knowledge in preparation of the standard operating and cleaning procedures required.
  • Ability to carry out detailed written or oral instructions.
  • Must be able to perform rudimentary mathematical calculations.
Key Competencies:
  • Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
  • Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
  • Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
  • Resourcefulness: Secures and deploys resources effectively and efficiently.
  • Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
  • Ensures Accountability: Holds self and other accountable to meet commitment.
  • Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
  • Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Experience and Qualifications
  • High School Diploma or equivalent required.
  • A minimum of 2 years of previous product inspection, labeling, or packaging experience is required.
  • Previous current good manufacturing practice or pharmaceutical manufacturing experience preferred.
  • Computer knowledge preferred (Microsoft Word, Excel).
  • Experience with the operation of visual inspection, labeling and packaging equipment and systems preferred.
Employee Benefits, Health, and Wellness
  • No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
  • Onsite Health & Wellness - IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
  • Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
  • Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
  • Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
  • Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
  • Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
  • FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
  • 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
  • Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
  • Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
  • Rewards & Recognition Program: Your hard work doesn't go unnoticed - enjoy rewards and recognition beyond your paycheck.
Additional Voluntary Benefits
  • Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
  • Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
  • Critical Illness: Protect your finances from the expenses of a serious health issue.
  • Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
  • Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
  • Legal Services: Access professional legal assistance to address concerns confidently.
  • Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
  • Pet Insurance: Care for your furry family members with our pet insurance coverage.
  • Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.


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