Service Manager
7 days ago
Salisbury, MD
Your role in our success will be:
The Service Manager is responsible for overseeing all aspects of the retail propane Service Department operations. This job contributes to Sharp Energy' success by leading the Service Department within an assigned service area to create and maintain the Sharp Energy experience for our customers and partners. In particular, a majority of time is spent overseeing the Service Department's workforce, making staffing and operating decisions, recruiting and maintaining a list of qualified contractors, performing daily field work as required, and managing safety and security within the Service Department.
What you'll be working on:
- Directly supervises all employees in the Service Department.
- Provide efficient use of service department personnel and equipment through effective scheduling and customer billing.
- Prepare work orders as needed
- Prepare job costing estimates as needed
- Schedule service personnel in a manner that assures work is being completed to meet customer expectations.
- Perform field service work as required
- Participate in "on-call" rotation as required by the district manager
- Manage contractors to maximize profitability and customer service
- Recruit and maintain list of qualified contractors to perform service work as required.
- Review completed work orders for accuracy
- Inspect completed jobs on a random basis for quality control.
- Ensure that training is provided to familiarize personnel with Company Service Policy and O&M procedures.
- monitor and evaluate the performance of department personnel.
- Review and submit payroll.
- Keep abreast of all rate changes and ensure proper billing
- Price out completed jobs
- Resolves complaints of dissatisfied customers.
- Review scheduling for service personnel to assure work is being completed and customers are satisfied.
- Review completed work orders to evaluate the accuracy and the effectiveness of the work performed.
- Physically inspect completed jobs on a random basis to ensure compliance with Company and industry standards.
- Price completed jobs and forward to Customer Accounting for further processing.
- Maintain appropriate parts inventory, prepare Purchase Requisitions and initiate orders for additional parts stock, as necessary.
- Prepare Purchase Requisitions and initiate orders for operating equipment and supplies.
- Participation in preparation of budgeting of accounts.
- Perform other duties as assigned by the District Manager.
Who you are:
- High School diploma or equivalent
- 1-3 years of related experience
- PC experience mandatory, Management experience necessary
- Excellent customer contact, supervisory, organizational, and communication skills.
- Above average technical expertise with regard to propane appliance and equipment installation
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Must have good telephone communication skills.
- Working knowledge of the policies, procedures and regulations pertaining to the company and the propane gas industry
- Ability to create, customize and apply intermediate Microsoft Word and Excel skills to many variable spreadsheets and office documentation. Intermediate Windows skills required to navigate, store and apply filed folder management, and general software applications.
What makes us great
At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.
What's in it for you? Joining the CUC team will get you:
- Competitive base salary based on successful candidate's background as it relates to the job requirements as well as internal equity considerations
- Fantastic opportunities for career growth
- Cooperative, supportive and empowered team atmosphere
- Annual bonus and salary increase opportunities
- Monthly recognition events
- Endless wellness initiatives and community events
- Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE
- Paid time off, holidays and a separate bank of sick time
Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email careers@chpk.com
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
-
Service Director
1 week ago
Salisbury, Maryland, United States Delmarva Linen Service, Inc. Full timeJob OverviewDelmarva Linen Service, Inc. is seeking a dynamic and knowledgeable leader to join our management team as a Service Manager. As a key member of our team, you will be responsible for leading and motivating our team to achieve exceptional results in a fast-paced environment.Key ResponsibilitiesDevelop and implement strategies to improve safety,...
-
Service Manager
7 days ago
Salisbury, United States Chesapeake Utilities Full timeDescription Service Manager Salisbury, MD Your role in our success will be: The Service Manager is responsible for overseeing all aspects of the retail propane Service Department operations. This job contributes to Sharp Energy' success by leading the Service Department within an assigned service area to create and maintain the Sharp Energy experience for...
-
Service Manager
2 weeks ago
Salisbury, United States Chesapeake Utilities Full timeDescription Service Manager Salisbury, MD Your role in our success will be: The Service Manager is responsible for overseeing all aspects of the retail propane Service Department operations. This job contributes to Sharp Energy' success by leading the Service Department within an assigned service area to create and maintain the Sharp Energy experience for...
-
Operations Manager
4 weeks ago
Salisbury, Maryland, United States Delmarva Linen Service, Inc. Full timeJob DescriptionCompany OverviewDelmarva Linen Service, Inc. is a reputable family-owned linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first-class lodging, healthcare, and small business customers.Job SummaryWe are seeking a dynamic and knowledgeable leader to be an integral...
-
Power Services Manager
1 week ago
Salisbury, North Carolina, United States Schneider Electric Full timeJob Title: Power Services ManagerSchneider Electric is seeking a highly skilled Power Services Manager to join our team. As a key member of our Service Operations team, you will be responsible for ensuring the delivery of exceptional service to our customers.Key Responsibilities:Direct management of Field Service Representatives and customers within a...
-
HVAC Service Manager
1 week ago
Salisbury, Maryland, United States BBSI of the Carolinas Full timeJob SummaryBBSI of the Carolinas is seeking a skilled HVAC Service Manager to oversee the installation, maintenance, and repair of heating, ventilation, and air conditioning systems. As a key member of our team, you will be responsible for scheduling and managing a team of technicians, ensuring timely and efficient service delivery.Key...
-
Dietary Services Manager
2 weeks ago
Salisbury, North Carolina, United States The Laurels of Salisbury Full timeJob SummaryWe are seeking a highly skilled and experienced Dietary Manager to join our team at The Laurels of Salisbury. As a key member of our food service team, you will be responsible for ensuring that our guests receive high-quality, nutritious meals that meet their dietary needs and preferences.The successful candidate will have a strong background in...
-
Customer Service Manager
2 weeks ago
Salisbury, Maryland, United States Food Lion Full timeFood Lion **Job Summary:** As a Customer Service Leader at Food Lion, you will be responsible for providing exceptional customer service and ensuring the store's front-end operations run smoothly. **Key Responsibilities:** * Oversee and provide fast, easy, flexible, and friendly service to customers through the achievement of Food Lion customer service...
-
Dietary Services Manager
1 week ago
Salisbury, Maryland, United States The Laurels of Salisbury Full timeLead the Way in Culinary ExcellenceThe Dietary Manager at The Laurels of Salisbury is a key member of our team, responsible for ensuring our guests receive high-quality, diet- and texture-appropriate meals that are both appetizing and nutritious.As a leader in food service and guest hospitality, you will work closely with our clinical/dietetics team and...
-
RV Service Manager
2 weeks ago
Salisbury, North Carolina, United States General RV Full timeOverviewAt General RV Center, we're committed to delivering exceptional customer experiences and building a team that shares our passion for the RV lifestyle. As a Shop Foreman, you'll play a critical role in ensuring our customers receive top-notch service and support.ResponsibilitiesCoordinate the efficient dispatch of work brought into service by sales...
-
HVAC Service Manager
3 weeks ago
Salisbury, United States BBSI of the Carolinas Full timeJob DescriptionJob DescriptionWe are looking for an HVAC Service Manager to join our team! You will service, schedule and manage a team of technician.Responsibilities:Install new heating, ventilation, and air conditioning systemsInspect and perform equipment repairs and replacementsPerform routine preventative maintenanceAdhere to all safety policies and...
-
Senior Manager, Network Services
1 day ago
Salisbury, United States Hirewell Full timeSenior Manager, Network ServicesHybrid Work ScheduleNo Third Parties at this time, thank you. Position Summary: The Senior Manager of Network Services will provide leadership and expertise in the critical operations of the entire North America enterprise network infrastructure. This role is essential for managing daily operations of a large-scale network,...
-
Senior Manager, Network Services
20 hours ago
Salisbury, United States Hirewell Full timeSenior Manager, Network ServicesHybrid Work ScheduleNo Third Parties at this time, thank you. Position Summary: The Senior Manager of Network Services will provide leadership and expertise in the critical operations of the entire North America enterprise network infrastructure. This role is essential for managing daily operations of a large-scale network,...
-
Clinical Services Program Manager
4 weeks ago
Salisbury, Maryland, United States S&H Youth and Adult Services Full timeJob OverviewS&H Youth and Adult Services is seeking a highly skilled and experienced Clinical Services Program Manager to join our team. As a key member of our organization, you will be responsible for managing patient access to care and the operations of all clinical services.Key ResponsibilitiesManage patient access to care and the operations of all...
-
Clinical Services Operations Manager
1 month ago
Salisbury, Maryland, United States S&H Youth and Adult Services Full timeJob OverviewS&H Youth and Adult Services is actively seeking a Clinical Services Program Manager to oversee our clinical operations. The ideal candidate is a dedicated, punctual, and hardworking professional with a strong commitment to supporting individuals in need.Benefits OfferedComprehensive Medical, Dental, & Vision Coverage401K Retirement...
-
Clinical Services Operations Manager
1 month ago
Salisbury, Maryland, United States S&H Youth and Adult Services Full timeJob OverviewS&H Youth and Adult Services is seeking a dedicated Clinical Services Program Manager to oversee our clinical operations. The ideal candidate will possess strong leadership qualities, be detail-oriented, and demonstrate a commitment to enhancing the well-being of our clients.Benefits OfferedComprehensive Medical, Dental, & Vision Coverage401K...
-
Food Service Operations Manager
1 month ago
Salisbury, North Carolina, United States Perkins Management Services Company Full timeJob DescriptionWe are a dynamic firm, Perkins Management Services Company, that is quickly becoming an industry leader in food services management, corporate catering, and restaurant retail. We are seeking an experienced and skilled Food Service Director to join our team.Key ResponsibilitiesThe Food Service Director will be responsible for planning and...
-
Food Service Operations Manager
4 weeks ago
Salisbury, North Carolina, United States Occupational Safety & Health Administration Full timeJob SummaryWe are seeking a highly skilled and experienced Food Service Operations Manager to join our team at the Occupational Safety & Health Administration. As a key member of our Nutrition and Food Service Department, you will be responsible for the efficient operation of patient meal service, planning, coordinating, and directing work operations in the...
-
Senior Client Services Manager
1 week ago
Salisbury, Maryland, United States Advantage Solutions Full timeJob SummaryThe Senior Client Services Manager is responsible for the creation, approval, and implementation of programs and events in the Kroger stores, partnering with clients to drive the incremental sale of events. These responsibilities include engaging clients to increase the sale of events into the store, project development, budget management,...
-
Service Manager
2 weeks ago
Salisbury, United States WPM Real Estate Management Full timeGreens at Schumaker Pond located in Salisbury, MD is searching for an experience Service Manager to lead the properties' maintenance operations! The Service Manager completes daily maintenance operations for the property. They will be responsible for scheduling and managing contractors and vendors, managing work orders, apartment turns and resident concerns....