Sales Support Specialist

4 weeks ago


St Louis, United States Lighthouse for the Blind Full time
Job Details

Job Location
Trenton - ST LOUIS, MO

Position Type
Full Time

Education Level
4 Year Degree

Job Category
Sales

Description

Position Overview

We seek a dedicated and detail-oriented Sales Support Specialist to join our growing team. The ideal candidate will play a crucial role in supporting the sales team, managing customer accounts, and ensuring smooth sales operations. This role requires excellent communication skills, strong organizational abilities, and a proactive approach to problem-solving.

Key Responsibilities
  • Support the Sales Team: Assist commercial sales representatives with customer inquiries, product information, and administrative tasks to help drive sales performance across all product lines.
  • Customer Relationship Management: Maintain and update customer records in the CRM system, ensuring accuracy and completeness.
  • Order Processing: Partner with Customer Service Department to manage the order process from receipt to delivery, including order entry, tracking, and coordination with logistics and inventory teams.
  • Sales Reporting: Prepare and analyze sales reports to track performance, identify trends, and provide insights to the sales team and management.
  • Product Knowledge: Develop a thorough understanding of our products to assist customers and support the sales team effectively.
  • Administrative Support: Handle general administrative duties such as scheduling meetings, preparing sales presentations, managing correspondence, and preparing products and displays for trade shows.
  • Problem Resolution: Address and resolve customer issues and complaints promptly, escalating to the sales manager when necessary. Track and coordinate customer orders with logistics and inventory teams.
  • Team Collaboration: Work closely with other departments, including marketing, finance, and customer service, to ensure a cohesive approach to sales support and customer satisfaction.
Qualifications

Qualifications
  • Education: Bachelor's degree in business, marketing, or a related field.
  • Experience: Minimum of 1 year of experience in a sales support role or a similar position.
  • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM software (e.g., Zoho).
  • Communication: Excellent verbal and written communication skills.
  • Organizational Skills: Strong organizational and time-management abilities with attention to detail.
  • Customer Focus: Demonstrated ability to handle customer interactions professionally and effectively.
  • Problem-Solving: Proactive approach to identifying issues and finding solutions.
  • Team Player: Ability to work collaboratively in a team-oriented environment.


  • St Louis, Missouri, United States Audacy, Inc. Full time

    Job Overview: Sales Support Specialist Audacy, Inc. is actively looking for a Sales Support Specialist to enhance our professional team. This role is pivotal in delivering administrative assistance to Sales Managers and Account Executives, engaging in various initiatives within a vibrant and fast-paced setting. A solid command of MS Office or Google...


  • St Louis, Missouri, United States Switzer Industries Full time

    Sales Support Specialist:Switzer Industries is seeking a Sales Support Specialist to join their team.Overview:The primary responsibility of this role is to deliver prompt and precise quotations to both existing and prospective clients. This position involves managing leads, processing orders, and ensuring follow-up on quotations. Building and maintaining...


  • St Louis, United States Consumer Product Partners Full time

    SummaryThe sales support team carries out several functions to ensure that sales account managers can perform their duties more effectively - principally coordination of pre-sale activities (sales materials, samples, quotations) and coordination of Customer new item setup requirements. The Specialist Customer Support is responsible for coordinating,...


  • St Louis, United States Consumer Product Partners Full time

    Summary: The sales support team carries out several functions to ensure that sales account managers can perform their duties more effectively - principally coordination of pre-sale activities (sales materials, samples, quotations) and coordination of Customer new item setup requirements. The Specialist Customer Support is responsible for coordinating,...


  • St. Louis, United States Consumer Product Partners Full time

    Summary: The sales support team carries out several functions to ensure that sales account managers can perform their duties more effectively - principally coordination of pre-sale activities (sales materials, samples, quotations) and coordination of Customer new item setup requirements. The Specialist Customer Support is responsible for coordinating,...


  • Saint Louis, United States Sales Openings Full time

    Job DescriptionJob DescriptionDescription:If you have compassion and the passion for helping others, then we want you to join our growing team! Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.Let’s start with what’s important to you. The...


  • St Louis, Missouri, United States Medsurg Sales Staffing Full time

    Job OverviewA prominent medical device manufacturer is in search of dedicated Sales Representatives to join their expanding team. This opportunity arises from recent territorial growth following an acquisition, offering a lucrative compensation structure that includes unlimited commissions, bonuses, and various contests.The company provides full coverage of...


  • St Louis, Missouri, United States Vincent's Jewelers Full time

    Position OverviewWe are seeking a dedicated Jewelry Sales Specialist to enhance our experienced Sales Team, which boasts an impressive average tenure of 20 years. In this role, you will engage with various facets of our clients' requirements, ensuring their needs are met with the utmost professionalism.Key Responsibilities:Assist customers in selecting...


  • St Louis, Missouri, United States VIP Distributing Company Full time

    Position OverviewThe Inside Sales and Customer Support Specialist at VIP Distributing Company plays a crucial role in delivering exceptional service to our dealership partners. This position is integral to our operations, ensuring that our clients receive timely assistance and product information.Key Responsibilities- Provide outstanding customer support to...


  • St Louis, Missouri, United States VIP Distributing Company Full time

    Inside Sales and Customer Support SpecialistAbout Our CompanyVIP Distributing Company is a prominent distributor of automotive accessories, recognized for our commitment to excellence and employee satisfaction. We pride ourselves on fostering a collaborative work environment that encourages growth and success among our team members. Our management is...


  • St Louis, Missouri, United States Medsurg Sales Staffing Full time

    Exciting Wound Care Sales RoleA well-established company in the wound care sector is seeking to enhance its direct sales force across the nation. This position is ideal for seasoned sales professionals who possess a solid background in wound care and have established relationships within the healthcare community. The organization provides an attractive...


  • St Louis, Missouri, United States AAA Club Alliance Inc. Full time

    Join Our Team at AAA Club Alliance Inc. Position Overview: As a Sales Support Specialist in our Member Services division, you will play a crucial role in enhancing member satisfaction and promoting our diverse range of products and services. Key Responsibilities: Provide exceptional service to members by effectively selling various membership and travel...


  • St Louis, Missouri, United States Global Partners Full time

    Job OverviewPosition: Sales Floor SpecialistCompany: Global PartnersAbout Us: Global Partners is a distinguished international consultancy firm expanding its retail operations. We are committed to delivering high-quality products and outstanding service to our clientele. We are seeking a dedicated and customer-oriented Sales Floor Specialist to enhance our...


  • St Louis, Missouri, United States TEKsystems Full time

    Job OverviewTEKsystems is actively looking for individuals with experience in SAP for a Client Support Specialist position.The Client Support Specialist (CSS) will provide essential assistance to the Sales Team and our Clients.Key Responsibilities:Establish a personal connection with client contacts to comprehend their unique requirements.Process client...


  • St Louis, Missouri, United States Medsurg Sales Staffing Full time

    Job OverviewA leading manufacturer in the medical device sector is seeking to fill a Sales Representative role. This position is ideal for a seasoned professional who desires a competitive base salary, a strong market presence, job security, low employee turnover, a seasoned management team, and a supportive work atmosphere.All job-related expenses will be...


  • St Petersburg, United States Remote Sales Recruiting Full time

    **WE DO NOT ACCEPT INTERNATIONAL CANDIDATES: US BASED ONLY**Elevate Your Career with Remote Sales Recruiting Are you ready to break away from the constraints of traditional corporate life? At Remote Sales Recruiting, powered by AJF, we empower motivated individuals to excel in the insurance industry. If you're looking for a career where you can make a real...

  • Will Call Specialist

    3 weeks ago


    St. Louis, United States Performance Food Group Full time

    We Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much moreGrowth opportunities performing essential work to support America’s food distribution systemSafe and inclusive working environment, including culture of...


  • St Louis, Missouri, United States Audacy, Inc. Full time

    About the Role:Audacy, Inc. is seeking a highly organized and detail-oriented Sales Assistant to join its team. As a Sales Assistant, you will provide administrative support to Sales Managers and Account Executives, working closely with other departments and clients in a fast-paced environment.Key Responsibilities:Assist in the sales process, including data...


  • St Louis, Missouri, United States Medsurg Sales Staffing Full time

    Job OverviewMedsurg Sales Staffing is seeking experienced Sales Representatives to join our dynamic team. As a leading entity in the medical device industry, we are expanding our territory due to recent acquisitions. This role offers an attractive compensation structure, including unlimited commissions, bonuses, and various contests.Our company takes pride...


  • St Louis, Missouri, United States CMIT Solutions St. Louis Full time

    Job OverviewPosition Title: Sales and Marketing SpecialistRole Summary: We are seeking an enthusiastic Sales and Marketing Specialist to enhance revenue growth through proactive outreach, lead development, customer relationship management, and insightful sales and marketing strategies.Key Responsibilities:Initiate outreach through cold calling to identify...