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Sales Support Specialist

2 months ago


St Louis, Missouri, United States AAA Club Alliance Inc. Full time

Join Our Team at AAA Club Alliance Inc.

Position Overview: As a Sales Support Specialist in our Member Services division, you will play a crucial role in enhancing member satisfaction and promoting our diverse range of products and services.

Key Responsibilities:

  • Provide exceptional service to members by effectively selling various membership and travel products, as well as financial services.
  • Utilize relationship-building techniques to assist members in maximizing their membership benefits.
  • Handle high-volume inquiries with professionalism and courtesy, ensuring all member needs are met.
  • Process new memberships, renewals, and upgrades while maintaining accurate membership data.
  • Deliver personalized travel assistance, including trip planning and travel-related inquiries.
  • Document member interactions and follow up on requests to ensure satisfaction.

Work Environment: This is a fully remote position, allowing you to work from the comfort of your home. Candidates must reside within designated territories.

Why Choose AAA Club Alliance?

  • Enjoy a comprehensive benefits package, including medical, dental, and vision coverage.
  • Receive a competitive hourly wage with opportunities for monthly incentives.
  • Benefit from a generous Paid Time Off policy and additional paid holidays.
  • Access to professional development and career advancement opportunities.
  • All necessary computer equipment will be provided.

Qualifications:

  • High School Diploma or equivalent required.
  • 2-5 years of experience in sales and customer service, preferably in a call center environment.
  • Strong communication skills and a commitment to delivering outstanding customer service.
  • Ability to work flexible hours, including weekends and holidays as needed.

We are an equal opportunity employer and value diversity in our workforce. We encourage all qualified candidates to apply.