Help Desk Specialist II
5 months ago
Job Title: Help Desk Specialist II
Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon))
Clearance: Secret
Certifications: CompTIA Security+CE
Education: N/A
Roles and Responsibilities:
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Minimum three (3) year experience.
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Set up and troubleshoot domains, user accounts and software accounts.
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Configure, test, and troubleshoot network connectivity and wireless access for local and remote computers or devices.
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Add or replace memory, new keyboards, motherboards, and other components.
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Format, install, set up, maintain, and troubleshoot desktop and laptop computers with and for end users.
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Coordinate with vendors to resolve problems.
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Support server, common user applications, desktop services, and network connectivity and associated hardware.
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