Help Desk Manager

4 months ago


Rock Island, United States Beat Full time

Job Title: Help Desk Manager Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: Bachelor's degree in Information Systems, Systems Engineering, Computer Science, Telecommunications, or related field desired Roles and Responsibilities: Minimum six (6) years of experience. Plan, direct, and coordinate of the internal information technology help desk. Oversee critical production events, targeting and managing trend analysis and metrics reporting. Perform administrative management of technical support and queue management. Perform extensive customer communication. Hire, review, and terminate non-management employees.


  • Help Desk Supervisor

    3 weeks ago


    Grand Island, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering an exciting opportunity for a Help Desk Supervisor in Grand Island, Nebraska! In this role, you will supervise the help desk team, manage incidents, and optimize the support processes. Your key function will be to ensure efficient and effective customer support, maintain customer satisfaction, and enhance the...


  • Rock Island, United States Beat Full time

    Job Title: Help Desk Specialist IV Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: N/A Roles and Responsibilities: Minimum seven (7) year...

  • Help Desk Specialist I

    4 months ago


    Rock Island, United States Beat Full time

    Job Title: Help Desk Specialist I Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: N/A Roles and Responsibilities: Minimum one (1) year...


  • Little Rock, United States DKMRBH Inc Full time

    Help Desk Specialist (ONSITE)6+ months with the potential to extend Must be local to Little Rock, AR or on drivable distanceThe Help Desk Analyst is a member of the CIS Application Support Team. This team is primarily responsible for support AOC-provided court management applications. The Help Desk Analyst will be responsible for answering calls and emails...


  • Little Rock, United States DKMRBH Inc Full time

    Help Desk Specialist (ONSITE)6+ months with the potential to extend Must be local to Little Rock, AR or on drivable distanceThe Help Desk Analyst is a member of the CIS Application Support Team. This team is primarily responsible for support AOC-provided court management applications. The Help Desk Analyst will be responsible for answering calls and emails...


  • Rock Island, United States Beat Full time

    Job Title: Help Desk Specialist II Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon)) Clearance: Secret Certifications: CompTIA Security+CE Education: N/A Roles and Responsibilities: Minimum three (3) year...

  • Help Desk Analyst

    1 week ago


    Little Rock, United States American Unit, Inc Full time

    The Help Desk Analyst is a member of the CIS Application Support Team. This team is primarily responsible for support AOC-provided court management applications. The Help Desk Analyst will be responsible for answering calls and emails from customers, diagnosing problems, and helping troubleshoot customer support issues. The Analyst will provide professional...

  • Help Desk Analyst

    1 week ago


    Little Rock, United States American Unit, Inc Full time

    The Help Desk Analyst is a member of the CIS Application Support Team. This team is primarily responsible for support AOC-provided court management applications. The Help Desk Analyst will be responsible for answering calls and emails from customers, diagnosing problems, and helping troubleshoot customer support issues. The Analyst will provide professional...


  • Little Rock, United States Emonics LLC Full time

    Job Title: IT Help Desk Analyst Location: Little Rock, AR 72201 (Onsite Role)Contract Duration: 7 - 10 Months. (Extendable for Multiple years)Client: State ClientInterview Type: In-person - Face 2 Face Interview Short Description: The Help Desk Analyst is responsible for identifying and detailing opportunities for improvement with internal processes,...


  • Little Rock, United States Emonics LLC Full time

    Job Title: IT Help Desk Analyst Location: Little Rock, AR 72201 (Onsite Role)Contract Duration: 7 - 10 Months. (Extendable for Multiple years)Client: State ClientInterview Type: In-person - Face 2 Face Interview Short Description: The Help Desk Analyst is responsible for identifying and detailing opportunities for improvement with internal processes,...

  • Help Desk Analyst

    7 days ago


    Little Rock, United States S M Software Solutions Inc Full time

    If you find this opportunity aligns with your career goals and interests, we kindly request that you send us your documents to [email protected]by 26 Nov. 2024 at your earliest convenience. Requisition Class: HDAV6: HDA3: A1: SC1 Job Title: REQ751241 - AOC Help Desk Analyst 3 Client: 2258 Work Location: 900 W. Capitol Ave| Suite 330 | Little Rock, AR 72201,...

  • Help Desk Analyst

    6 days ago


    Little Rock, United States S M Software Solutions Inc Full time

    If you find this opportunity aligns with your career goals and interests, we kindly request that you send us your documents to ajandekar@thethinkbeyond.comby 26 Nov. 2024 at your earliest convenience. Requisition Class: HDAV6: HDA3: A1: SC1 Job Title: REQ751241 - AOC Help Desk Analyst 3 Client: 2258 Work Location: 900 W. Capitol Ave| Suite 330 | Little Rock,...

  • Help Desk Analyst

    7 days ago


    Little Rock, United States ARK Solutions, Inc. Full time

    Position : Help Desk Analyst 6-12 months ContractLittle Rock, AR (Onsite role) Description:Answer telephones and emails and provide support to application users.At least 3 years in a fast-paced customer service role.Identify, evaluate and prioritize customer problems and services.Utilize all technical resources to solve customer problems.Escalate unresolved...

  • Help Desk Analyst

    1 week ago


    Little Rock, United States ARK Solutions, Inc. Full time

    Position : Help Desk Analyst 6-12 months ContractLittle Rock, AR (Onsite role) Description:Answer telephones and emails and provide support to application users.At least 3 years in a fast-paced customer service role.Identify, evaluate and prioritize customer problems and services.Utilize all technical resources to solve customer problems.Escalate unresolved...

  • Network Operations

    3 weeks ago


    Little Rock, United States Priority Wire & Cable Full time

    Job Overview Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. Priority Wire & Cable has an immediate need for a Network Operations & Help Desk Manager to work in Little Rock, AR. The position will oversee a team of Network System Admins that provide technical network and desktop support,...


  • Rock Hill, South Carolina, United States Global Help Desk Services, Inc. Full time

    Job DetailsPosition: Bilingual (Spanish/English) IT Help Desk Analyst (IT Support). This is a technical support position.Expected Hours (subject to change):Full-Time Open Position(s): Wed 4:30p-10:30p; Thu-Sat 10:30a-10:30pReports to: Team Lead.About UsWe are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the...

  • Network Operations

    3 weeks ago


    Little Rock, United States Priority Wire & Cable Full time

    Job Overview Priority Wire & Cable has an immediate need for a Network Operations & Help Desk Manager to work in Little Rock, AR.The position will oversee a team of Network System Admins that provide technical network and desktop support, as well as manage the daily operations of the organization's network infrastructure, including hardware, software,...

  • Network Operations

    2 weeks ago


    Little Rock, United States Priority Wire & Cable Full time

    Job Overview Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. Priority Wire & Cable has an immediate need for a Network Operations & Help Desk Manager to work in Little Rock, AR. The position will oversee a team of Network System Admins that provide technical network and desktop support,...

  • Network Operations

    4 weeks ago


    Little Rock, United States Priority Wire & Cable Full time

    Job Overview Priority Wire & Cable has an immediate need for a Network Operations & Help Desk Manager to work in Little Rock, AR.The position will oversee a team of Network System Admins that provide technical network and desktop support, as well as manage the daily operations of the organization's network infrastructure, including hardware, software,...

  • Network Operations

    3 months ago


    Little Rock, United States Priority Wire & Cable, Inc. Full time

    Job OverviewApply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.Priority Wire & Cable has an immediate need for a Network Operations & Help Desk Manager to work in Little Rock, AR. The position will oversee a team of Network System Admins that provide technical network and desktop support, as...