Administrative Assistant
1 day ago
Benefits:
401(k) matching
Company parties
Dental insurance
Free food & snacks
Health insurance
Paid time off
Training & development
Bonus based on performance
Located in Boise, Idaho, Blue Gander Window Cleaning is a leader in residential and commercial window cleaning across the Treasure Valley. We pride ourselves on delivering exceptional service while fostering a healthy, positive, and fun work environment.
We are currently seeking a dynamic and enthusiastic Administrative Assistant to join our growing company If you enjoy talking on the phone, thrive in a fast-paced office environment, enjoy working with a supportive team, and have a passion for organization and customer service, we want to hear from you.
What You'll Do:
Ensure client satisfaction through post-service follow-ups and prompt resolution of concerns.
Make multiple phone calls to follow up with unresolved estimates, leads, and reminders of service due.
Handle incoming calls, texts, and emails with professionalism and a friendly demeanor.
Price jobs/services and create estimates.
Schedule and coordinate services, manage delays, and communicate with customers and technicians.
Ensure client satisfaction through post-service follow-ups and prompt resolution of concerns.
Collaborate with sales and operations teams to maintain seamless workflows.
Assist in onboarding new team members for a smooth transition.
Manage invoicing, payment follow-ups, and office supplies (including snacks).
Oversee office maintenance, ensuring a clean and safe environment.
Report office progress and propose operational improvements to senior management.
Take on new tasks as needed, demonstrating flexibility and adaptability.
What We Offer
Health and Dental Insurance: 100% premium coverage after 90 days.
Generous Time Off: Two weeks of Paid Time Off and five paid holidays annually.
Leadership Development Opportunities: Grow with us
Supportive Team Culture: Collaboration and mutual success are at the heart of our company.
Who You Are:
You enjoy talking on the phone—texting is for introverts
Numbers and data are your jam—you thrive in spreadsheets and analysis.
You’re a confident decision-maker and can work independently.
Providing excellent customer service and making people happy energizes you.
You’re tech-savvy, comfortable with a variety of web-based software.
You love solving puzzles and finding solutions to workflow challenges.
Organization and communication are your superpowers.
You’re excited about building, improving, and enhancing processes.
Able to pass a background check.
Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to the International Window Cleaning Association.
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