Insurance Plan Specialist

3 weeks ago


Greenville, United States Dr Lane & Associates Full time

Lane & Associates Family Dentistry is seeking an experienced Insurance Plan Specialist to join our top notch, fun loving team at our Greenville office (This position is in office - not remote). We offer:

  • Competitive Pay
  • Insurance Coverage Plans (Health, Vision, Dental, Life, Disability, FSA, and so much more)
  • Quarterly performance bonuses
  • 401K Plan after 90 days
  • Paid Time Off & Paid Holidays
  • Half Day Fridays
  • Birthday & Work Anniversary surprises directly from the owners
  • Company social events throughout the year & fun marketing campaigns
  • Volunteer opportunities to earn Smile Squad points to redeem for prizes
  • Employee discount program at major retailers
  • and so much more
Lane & Associates Family Dentistry provides 5-star patient care and service in a family friendly atmosphere. Come see why working at Lane & Associates Family Dentistry will make you smile Join our team today

Overall Responsibility:

The Insurance Plan Specialist will fill an important role for safeguarding our company’s revenues. The goal and overall day to day expectations will be to contribute to decreasing the current A/R in the practices, making sure plans are entered correctly and information is up to date, so the office can present accurate treatment plans to the patients. They will also ensure that plans are not duplicated in the system and they are linked to the correct fee schedule.

Key Tasks & Responsibilities:

Daily/Weekly/Monthly Tasks will include, but are not limited to:
  • Reviewing the schedule
  • Calling the insurance companies and utilizing web access to receive insurance verifications and eligibility for patients.
  • Creating Plans in Denticon:
  • Adding the insurance name, Group number, Employer Maximums and deductibles
  • Listing exceptions, Non-Dup, waiting periods, missing tooth clause, replacement clauses
  • Entering benefits with frequencies and age limitations
  • Attaching to the correct fee schedule.
  • Attaching plan up to patient, listing maximum used, frequencies for exams, x-rays, cleanings
  • Other duties as assigned
Skills & Attributes:
  • Excellent planning, analytical, and organizational skills
  • Ability to trouble-shoot insurance denials effectively
  • Excellent interpersonal and communication skills
  • Possess a positive attitude
  • Professional appearance and demeanor
  • Computer proficiency
Job Specifications:
  • High School Diploma or GED
  • Minimum of 1-2 years' experience in a dental office or dental billing/insurance environment
  • Denticon experience is a plus
  • Ability to lift 15-20 lbs.


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