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Reports Implementation Specialist

4 months ago


Clearwater, United States SCC Soft Computer Full time

POSITION SUMMARY: The Reports Implementation Specialist Level 1 provides professional Soft Reports application support, troubleshooting and training to an assigned number of upgrade or simple implementation clients. This position will be responsible for creating and maintaining reports for clients. DUTIES AND RESPONSIBILITIES: -Provides professional product installation and support services to an assigned number of sites resulting in smooth, well-coordinated implementations, which meet targeted live dates -Provides SoftREPORTS application support as needed for coverage of non-assigned clients and regulatory or compliance issues -Provides telephone consultation and support services for clients during the implementation process - Provides on-site support during system live as needed -Assists with Product Development and Testing as needed -Complies with all approved procedures, directives and guidelines - Performs other duties as assigned