Clinical Implementation Specialist

12 hours ago

Clearwater, United States hellocare Full time
About hellocare

hellocare is a pioneering force in the virtual care delivery space, harnessing the power of advanced software, cutting-edge hardware, and AI-driven capabilities to revolutionize healthcare delivery. Our platform seamlessly integrates a wide range of AI-Assisted virtual healthcare services, including Virtual Nursing, Virtual Patient Observation/Sitting, Telehealth, and Patient Engagement, to bridge the gap between healthcare and technology.

Role Overview: Clinical Implementation Specialist

As a Clinical Implementation Specialist at hellocare, you will play a pivotal role in deploying our virtual care platform across health systems, ensuring seamless integration and ongoing support. This senior-level position reports directly to the CEO and Founder and is crucial to the success of our platform implementations. You will be responsible for guiding service delivery processes, ensuring a smooth transition for clients from onboarding through to sustained service delivery.

Key Responsibilities:
  • Provide clinical expertise to health systems by advising on optimal clinical workflows, industry best practices, and ensuring compliance with regulatory requirements.
  • Lead and manage the full lifecycle of hellocare's platform implementations, from deployment through ongoing support.
  • Oversee project management activities for client onboarding, ensuring workflows are tailored for success and accelerating their 'revenue-live' status.
  • Collaborate with sales and pre-sales teams to ensure accurate understanding of client needs and expectations.
  • Track and measure key performance indicators (KPIs), project milestones, and onboarding tasks, ensuring high-quality service delivery.
  • Foster strong relationships with key clients through regular communication and progress updates.
  • Develop and optimize service delivery processes, ensuring seamless transitions from pre-sales to deployment and support.
  • Identify and implement new tools, technologies, and processes to enhance service delivery.
  • Ensure compliance with telehealth industry standards and regulations.
  • Serve as the main point of contact for service delivery issues, working cross-functionally to resolve challenges efficiently.
  • Provide regular performance reports to executive leadership, highlighting service outcomes and client satisfaction.
  • Maintain comprehensive documentation of service-related activities and client records.
  • Collaborate with internal teams, including product development and R&D, to incorporate client feedback into our platform and services.
  • Develop and implement customer retention strategies, promoting long-term satisfaction and reducing churn.
Your Profile:
  • Clinical Experience: Minimum 5 years of hands-on clinical experience in a hospital setting.
  • Licensure: Current RN license required.
  • Service Management Expertise: Strong experience in service delivery management, with a deep understanding of best practices and processes.
  • Industry Knowledge: Thorough understanding of the telehealth industry, including regulations and standards.
  • Relationship Building: Exceptional communication and collaboration skills, with a proven ability to build and maintain strong client relationships.
  • Training & Support: Experience in training hospital staff and providing ongoing support and guidance.
  • Problem-Solving: Strong critical thinking skills, with a proactive approach to identifying and resolving issues.
  • Leadership: Strong leadership and management capabilities, with the ability to motivate and guide service teams.
  • Education: Bachelor's degree in healthcare administration, business, or a related field. An advanced degree is a plus.
  • Project Management: Exceptional project management skills, with the ability to juggle multiple projects simultaneously.
What's in it for you?
  • Competitive salary and benefits, including health insurance.
  • Opportunity to work with cutting-edge healthcare technology.
  • A dynamic, supportive team culture.
  • A role that makes a real impact in transforming healthcare delivery.

  • Clinical Implementation Specialist

    9 hours ago

    Clearwater, United States hellocare.ai Full time

    About hellocarehellocare is a leader in the virtual care delivery space, offering a seamlessly integrated platform that combines advanced software, state-of-the-art hardware, and powerful AI capabilities. Our platform supports a wide range of AI-Assisted virtual healthcare services, including Virtual Nursing, Virtual Patient Observation/Sitting, Telehealth,...

  • ERP Implementation Specialist

    9 hours ago

    Clearwater, Florida, United States CECO Environmental Full time

    Job Title: ERP SpecialistJob Summary:We are seeking a highly skilled ERP Specialist to join our team at CECO Environmental. As an ERP Specialist, you will play a critical role in the successful implementation and optimization of our ERP software. Your expertise will be instrumental in streamlining our business processes, enhancing system performance, and...

  • ERP Implementation Specialist

    2 days ago

    Clearwater, Florida, United States CECO Environmental Full time

    Job Title: ERP SpecialistJob Summary:We are seeking a highly skilled ERP Specialist to join our team at CECO Environmental. As an ERP Specialist, you will be responsible for implementing and maintaining our enterprise resource planning (ERP) system, ensuring seamless integration with our existing IT systems.The ideal candidate will have extensive knowledge...

  • Genetics Solutions Implementation Specialist

    3 weeks ago

    Clearwater, Florida, United States SOFT COMPUTER CONSULTANTS Full time

    Job OverviewPOSITION SUMMARY:The Genetics Solutions Implementation Specialist will collaborate with designated clients to provide training and support for the deployment of Genetics Suite products. This role involves defining system scopes and objectives based on user needs and a comprehensive understanding of business systems and industry standards....

  • Genetics Implementation Specialist Level 1

    4 months ago

    Clearwater, United States SOFT COMPUTER CONSULTANTS Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:The Genetics Implementation Specialist Level 1 will work with assigned clients to train and assist with the implementation of Genetics Suite products. The implementation and configuration will require definition of system scopes and objectives based on both user requirements and a thorough understanding of...

  • Blood Svcs Implementation Specialist Level 1

    4 months ago

    Clearwater, United States SOFT COMPUTER CONSULTANTS Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:The Blood Services Implementation Specialist Level 1 provides on-site and in-house application support, troubleshooting and training to an assigned number of upgrade, hardware, or simple implementation clients for the duration of the project and for a period of approximately 30 days after the live date. Along...

  • Clinical Specialist

    2 weeks ago

    Clearwater, United States Directions for Living Full time

    Job SummaryWe are seeking a highly skilled and compassionate professional to join our team as a Clinical Specialist. In this role, you will play a critical part in providing trauma-informed care to support children and families in early learning centers.Key ResponsibilitiesProvide behavioral support to children in need, working closely with teachers and...

  • Senior ASCERA Implementation Specialist

    4 weeks ago

    Clearwater, United States SP6 Full time

    Role Overview:SP6/ASCERA is on the lookout for a dedicated Implementation Specialist to enhance our ASCERA team across North America. This role is pivotal in assisting large, progressive organizations with the implementation, integration, and enhancement of our innovative product, ASCERA. ASCERA serves as a cutting-edge continuous controls monitoring...

  • Laboratory Systems Implementation Consultant

    4 weeks ago

    Clearwater, United States Soft Computer Full time

    POSITION SUMMARY: The Laboratory Systems Implementation Consultant delivers expert support for SoftLAB system suite applications, offering troubleshooting and training to a designated group of clients undergoing upgrades or straightforward implementations. Additionally, this role provides SoftLAB system suite applications assistance as required for...

  • Licensed Practical Nurse or Clinical Support Specialist

    4 weeks ago

    Clearwater, Minnesota, United States Centra Care Full time

    Position OverviewJoin our dedicated team at CentraCare as a Licensed Practical Nurse (LPN) or Clinical Support Specialist. We are committed to enhancing the lives of our patients through exceptional care and support.Job DetailsEnjoy a rewarding career with a competitive hiring bonus of up to $2,500 for LPNs and $2,000 for Clinical Support Specialists. This...

  • Clinical Pharmacist Specialist

    1 week ago

    Clearwater, United States BayCare Health System Full time

    About the RoleWe are seeking a highly skilled Clinical Pharmacist to join our team at BayCare Health System. As a Clinical Pharmacist, you will play a critical role in supporting the mission of our hospital by reducing hospital readmissions through patient discharge follow-up.Key ResponsibilitiesPerform clinical duties and engage in patient care to assist...

  • Genetics Solutions Implementation Consultant

    4 weeks ago

    Clearwater, Florida, United States SOFT COMPUTER CONSULTANTS Full time

    Job OverviewPOSITION SUMMARY:The Genetics Solutions Implementation Consultant will collaborate with designated clients to provide training and support for the deployment of Genetics Suite offerings. This role involves defining system scopes and objectives based on user needs and a comprehensive understanding of business systems and industry standards....

  • Healthcare Billing and Credentialing Coordinator

    4 weeks ago

    Clearwater, United States Clinical Professional Connections Full time

    Position Overview:We are looking for a dedicated full-time Accounts Receivable and Medical Billing Coordinator to join our team at Clinical Professional Connections.Key Responsibilities:- Gather and validate invoices to ensure all necessary documentation is in place before processing payments.- Maintain and manage accounts receivable records, ensuring that...

  • Genetics Implementation Consultant Level 1

    3 weeks ago

    Clearwater, Florida, United States SOFT COMPUTER CONSULTANTS Full time

    Job OverviewPOSITION SUMMARY:The Genetics Implementation Consultant Level 1 is responsible for collaborating with designated clients to provide training and support for the deployment of Genetics Suite solutions. This role involves defining system scopes and objectives based on user needs and a comprehensive understanding of business systems and industry...

  • Clinical Research Nurse

    3 weeks ago

    Clearwater, United States BayCare Health System Full time

    About the RoleBayCare Health System is seeking a highly skilled Clinical Research Nurse to join our team in the Neurology department. As a Clinical Research Nurse, you will play a critical role in the coordination and implementation of research studies, ensuring adherence to protocols and regulatory requirements.Key ResponsibilitiesCoordinate and implement...

  • Clinical Research Nurse

    3 weeks ago

    Clearwater, United States BayCare Health System Full time

    About BayCare Health SystemBayCare Health System is a leading healthcare organization that is revolutionizing the way healthcare is delivered. Our network of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians are dedicated to providing exceptional patient care.Our CultureWe...

  • Clinical Mental Health Specialist

    1 week ago

    Clearwater, Florida, United States FCS, Inc Full time

    Employment OpportunityWe are seeking a highly skilled PsyD professional to join our team at FCS, Inc. in Clearwater, FL.Key Responsibilities:Provide high-quality psychological services to clientsCollaborate with our team to develop and implement treatment plansConduct assessments and evaluations to inform treatment decisionsWhat We Offer:Competitive...

  • Clinical Specialist

    2 weeks ago

    Clearwater, United States Sevita Full time

    Job Summary:We are seeking a highly skilled and compassionate Behavioral Therapist to join our team at Sevita. As a Behavioral Therapist, you will play a critical role in providing high-quality behavioral services to individuals with autism and other neurological disorders.Key Responsibilities:Conduct functional behavior assessments to identify the...

  • Clinical Intervention Specialist

    3 weeks ago

    Clearwater, United States Directions for Living Full time

    Salary: $80,000/yearBenefits Include:Comprehensive Medical Coverage (100% employer paid for employees only), Dental, Vision, Life Insurance, and both Short Term and Long Term Disability.5 Days of Paid Time Off (PTO)11 Wellness Days, including the week of Christmas off10 Paid HolidaysThe Youth and Family Counselor is responsible for delivering clinical...

  • MDS Coordinator

    2 weeks ago

    Clearwater, United States Essex Meadows Inc Full time

    Job SummaryEssex Meadows Inc is seeking a highly skilled MDS Coordinator to join our clinical operations team. The successful candidate will be responsible for overseeing the completion of Minimum Data Sets (MDS), resident care plans, and medical records for our residents.Key ResponsibilitiesCoordinate and Conduct MDS and Care Plan Activities: Ensure timely...